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The IFE was unstable the entire flight seats are very dated for business class and meals were not good.

Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.

No entertainment u less you pay. Wish there were some free movies

Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!

They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though

Superb experience. I hope they bring back the fast track option at Heathrow immigration.

The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess

The air hostess spilled tomato juice on me by mistake in Mumbai -Dubai flight. I was traveling from Mumbai to UAD. Her senior came and offered couple of small chocolates (probably given in business class) as compensation. I asked for access to lounge as I had to travel till IAD and I could shower and change. But she said she cannot do that and did nothing further. I found the response to their mistake as inappropriate.

The individual attention the crew gives to passengers is commendable and I find them positively helpful.

Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.