Find cheap flights from London Stansted Airport to Zimbabwe from £402

Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.

The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.

Flight from Dubai to Zagreb very bad cabin crew. Bad food

The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.

Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!

They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though

The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess

Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.

Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines

I liked theAVML food. Taste was alright and quantity was enough. Sometimes during the flight I felt that the smell from toilet was coming to the cabin

Flight delayed by 3 hours 45 mins and no explanation given or apology. Rebooked on a flight departing to final destination 48 hrs later and baggage not delivered.

My outbound flight was grounded in Lusaka so we never made it to Paris. DO NOT fly this airline you will be stranded and your plans will be completely disrupted

Inflight entertainment with electronic charging stations can help during a long flight.

The flight was delayed with no notice. No inflight entertainment. Communication is vital in any business.

Poor communication: Flight come directly to kigali , didn’t come via mumbasa. Favouring to Rwandan passenger to move from economic to bussiness class after flight depart. Where they don’t asked other older passenger who need more comfort. Rude staff : chekin airport at Mumbai. Talking in local language (marathi) while serving and no sorry no thank you attitude.

No towels or tissue and chocolate and mint provided before arrival

I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍

Online check-in doesn't work. That's why I couldn't give it full Star.

The crew was fantastic and the over flight was perfect as well.

Wore experience due to delay and took me 3 days to reach my destination.

Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.

Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless

Other than low space, which is the problem with all airlines for economy class, the flight was excellent.

Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit

Only negative was dostancevto transfer in Doha with no big golf carts to help us. Walked over 2 miles.

Choice of Vegetarian Food in Economy class needs overhaul improvement

The flight was one hour late. The food is mediocre and the screen was broken

Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.

On my return flight the TV did not work the entire flight! They knew it wasn’t working but they let me sit there. The guy sitting nièce to me told me he was ok the previous flight and it wasn’t working. This is business class by the way!

Same but worse than international. The inter African flights are worse.

Entertainment was very poor. Couldn’t watch anything. Ear pieces were the wrong type .

Food was horrible. Our flight was not comfortable due to turbulence, seats was not comfortable, Very tight barely can not move anywhere.

The check in staff was amazing. Best customer service! The plane was old! My entertainment on the first flight didn't work at all, in my seat or in the seat next to me. The bathroom doors were old and troublesome. One of the bathrooms, the whole sink panel was broken. Everything felt old and falling apart. The airline stewardesses were amazing and quite hospitable. When there were delays, they kept us well informed. Transit was GREAT! I wasn't sure how I would make it to my next flight in 1 1/2 hours but the security lines were short and efficient. The C gates in Addis Ababa were CROWDED! That whole space downstairs was too crowded and challenging to manuever. I usually fly Ethiopian within Africa and was interested to see how the experience would be intercontinental. Overall, I would choose it again if it was cheaper than Delta/Air France or Lufthansa/KLM. I wouldn't make it a first choice if the prices were the same because the planes are so old! The food and entertainment also weren't as good. Good selection of movies but as I mentioned, on the first flight they didn't work at all (I slept so it was okay) and the 2nd flight it was glitchy. All in all, I didn't hate it but it would be a first choice only if it's cheaper.

The wifi service was really poor I try to use it the service was extremely poor if that could be improved that will go a long way

Hot, uncomfortable and very rough take off and landing. Very regrettable.

Food was great. They never to add more current entertainment like movies and shows

Good flight. Paid for seats sat the frront section of the economy. Better than rear cabin.

Flight was delayed for 9 hours. We finally arrived ved at 0435hrs instead of 1950hrs the previous day. No compensation was provided.

Apart from delay of 3 hrs in Nairobi for onward flight to Dar all fine. Looked like operational issues caused it.

It has been 1 week since arriving at my destination and I still have not recieved my kite surfing bags. Office will not communicate properly on location or when my bags will arrive. No advice on what to do on luggage that has not arrived in over a week. Simply not happy with Kenya airways at the moment.

On a long flight us customers need more rehydration by the crew. Some of us have water bottles but no crew is coming around to offer water. I’m not saying issue us all with plastic water bottles.

The flight staff were not very kind. I went back to get a drink, 4 of them back there chatting. They all looked at me continued to talk then they started doing stuff and one finally asked after I was standing there awhile what I needed. This happened multiple times. The movies were not the great and seemed dated. My seat squeaked every time I moved and it moved around a bit.

My flight from Nairobi to nyc. My seat made noise and moved around. The two toilets in the back didn’t work well cause you didn’t know if someone was in there cause the light didn’t work. The bathroom doors didn’t lock well either, so I walked in on someone. The crew wasn’t quick or super helpful. When I went to get something they were chatting and they would look at me, continue on with their conversation and finally I would interrupt to get a drink.

If my flight from Heathrow to Nairobi had not been cancelled I would’ve been in kisumu to fly back! And I have still not had my refund! So you have my cash and I’ve got nothing in return. Wonderful!

Great job in making sure that the customer is always having a great time