Brand new plane lots of room the snack was very flavourful and enjoyable
There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
First of all we couldn’t check in online, then we learn at the airport we were on stand by for KLM’s mistake of overbooking. The seats were not comfy at all. Our luggage got lost.
Cabin crew were excellent, very proffesional, polite and friendly, in flight snack was underwhelming, a packet of cheese biscuits, im sure KLM could run to a sandwich!
They only had vegetarian food left on the flight which I wasn’t happy about. I didn’t get any food to eat at all.
Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
At the transit could be less time not like 12 hour 6 hours the mix should be 4 hour, thanks
The food menu was impressive but the actual selection limited. That said, the food was excellent. The seat cushions are less than comfortable for a 12 hour flight. Space i8n economy was very good. One first leg the layover was too short. Added with a delay in arrival we could barely made the connecting flight - but the luggage did not make it. It was sent in the next flight so in the end it was a mini=or inconvenience.
It was very good excitement. We Enjoy everything except the food
All was fine , but air conditioning was not working on board properly so was very hot
Pretty good. I’m currently in Accra but my luggage is still in turkey so that’s inconvenient
Overnight flight in the old style Business class, but still very good.
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
they were much nicer on this flight. however, my baggage was delayed by one day, and one of my suitcases arrived broken.
There weren’t any gluten-free options for the snack that was provided. It was very difficult to get a boarding pass because we purchased through a third-party company. I had to get eticket numbers in order to prepare the boarding pass. You should be able to get a boarding pass with the booking confirmation number, but that would not work.
I like Turkish Airlines Business Class to go to Europe, but it would be nice to avoid the back and forth to Istambul, and the very long layover. Regarding the 10 hrs. layover I have to say Turkish Airline lounges are superior and offer really good quality sustainable food… for ultimate comfort they also have great showers and suites to rest!
Our plane transfer in Instanbul was too tight. Our flight into Instanbul was 30 minutes late and by the time we got off of the gateway to the terminal they were already calling last call for our next flight whos gate was in a total different terminal. We had to run thru the airport and I have mobility issues. I do not recommend offering flight packages with this tight of a transfer schedule.
Everything could have been better. What needed to be wrong with United went wrong
Flight was cancelled. Rebooked after 5 hour delay. Pregnant daughter rebooked following day with 12 hour layover in Düsseldorf. However - I must applaud and praise the Business lounge hosts who were EXCEPTIONAL in trying to rebook and arranged for our daughter to standby for last flight of the day - which she made. The terminal B business lounge reception staff were AWESOME
I didn't like much about this flight. Almost no entertainment choices...and not available what was listed. Food not good.
It's good but not enough entertaining you have to have your iPad
There's no dedicated Lufthansa gate presence, rather Lufthansa staff place some hastily deployed cloth banners a few minutes prior to boarding. Lufthansa staff arriving at the last minute were innundated with passenger requests at the final moment including my seat selection request that I was unable to make online or via United Airlines operating the first leg of my flight.
The in-seat TV systems have good selection but the interface is slow, like a computer that is 10 years old and barely responds to commands. When you tap on buttons there is often a lag or the screen doesn't respond at all. I'd recommend having a basic meal option on all flights. The flight offered a chicken or pasta dish, but the chicken was some strange barbecue sauce with a puree and fancy cole slaw that didn't go together. Why not a basic chicken with rice dish? I wanted the pasta but instead of a basic tomato sauce it was an alfredo. I understand the idea of trying to make an airline meal fancier but it's going to be subpar no matter what you do, so why not strike the middle and stick with basics that most people will enjoy? Pasta with tomato sauce and a couple meatballs, with a biscuit, and a chocolate chip cookie or chocolate brownie for dessert--cheap and easy.
Very poor experience in being able to board and have a seat assigned. Poor communication from check in staff.
Airline again missed my special order, even though I had reconfirmed 24 hrs before. Eurowings charges for the blanket and for alcoholic drinks, which are typically provided on international flights. I had bought ticket for Lufthansa but was shifted over to Eurowings, which was not my choice, and will not be my choice going forward.
Everything went very smoothly. Only issue, my movie screen was difficult to use. Unresponsive to touch commands. The crew was EXCELLENT 👍 Very helpful and accommodating. Upon arrival in London, the process was seemless. Highly recommend!
So much delay !!! I purchase expensive ticket coz I did wanna wait at airports ( I have heart problem) I had to wait more ours each airport for delay
