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The flight was excellent and we appreciate that they ran the flight even though only 9 of us were on board!

Excellent round trip from London Gatwick to Newquay Cornwall! Personable staff and crew, bags made it, flights on time. For me it was 5 stars.

For a small aircraft the choice of food and drinks was excellent compared to other ATR 72 operators. Checked in baggage as standard means easy boarding and disembarking for all.

I shall never book a budget airline flight ever again. Saturday morning flight to Belfast cancelled, rescheduled for following day, arriving 25 minutes before scheduled departure flight. I made the mistake of buying a non-flexible, non-refundable ticket options were so much more expensive. Alternative options offered by KAYAK did not come close in any way to my original booking; My first and last attempt to book a flight through Kayak.

Every flight on this airline is delayed, generally upto 2 hours for an internal flight. Very poor and absolute logistical disaster.

The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late

The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.

Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)

I travel frequently. The flight was late again... KLM should really try and be on time

The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .

The food quality is poor. The staff are very friendly and accommodating. The entertainment program was limited. I experienced a delay of 30 minutes due to two issues. Passenger luggage had to be removed and there was a technical issue with the stairs not detaching from the aircraft. The pilot managed to compensate and we arrived only 15 minutes later. The luggage at Dubai airport was very slow. I waited over an hour.

I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.

Amazing KLM service and brilliant economy comfort seats. Well worth the extra.

Short flight so not much to rate. Surprised I had to pay for a soda.

Very good need to offer better choice of food for business

There were a lot of empty rows. As a single passenger I should not have been seated with 2 others. The WiFi didn’t work. The Kosher meal was awful.

They should. Heck planes more often not when they are suppose to be leaving causing delays

They lost my baggage on my connecting flight and we’re an hour late so I nearly missed it

All OK. Food, best bring your own. Even a BigMac will be better.

Thankfully not a full flight so although my headphone jack wasn’t working 100% on my window seat, I was able to move to the aisle seat. Food was fine, nothing great but tasty enough. Crew were friendly and made enough rounds. Always have a decent experience with Aer Lingus

Always find Aer Lingus reliable and good value for money. Food on this flight was pretty basic and the headphone Jack at my seat only worked for one ear. Little disappointed in movie selection, limited on recent releases. Staff are okay - but I always buy a cheap ticket so not like I expect first class opulence anyway!!!

Customs is always a challenge. The customs officials were real humans, which was nice-not robots programmed on angry 😊. If you’re in a hurry to get through you’ll be stressed out. Allow yourselves plenty of time and it will be a stress free experience.

I got rerouted to another flight/city because the original flight was late and I would not have made my connection. I had to wait an additional five hours (no compensation) for the new flight which was also delayed because the computer was not working. Arrived at my final destination after nearly 20 hours of travel only to discover that my baggage had not arrived with me. Two days later and still waiting for my baggage. Customer service has been incredibly unhelpful and even hung up on me because I dared to ask for them to have someone call me when my bag arrived at the airport. No one apologized to me for what I experienced and they were dismissive of the fact that I have absolutely no clothes or toiletries. Absolutely awful, disorganized and stressful experience. Am dreading the return flight.

Well Is extra charge for everything and other companies include that and the price.

The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

You booked my 7 year old son to sit on his own without his mum and dad in s separate row between two unfriendly adult strangers. The plane was disgusting and dirty, aisles and everywhere sticky. The lounge waiting area was filthy carpet and had insufficient seats so we had to sit on it to wait for 35 minutes and my 7 year old sone played on this filthy lounge carpet. The outside of the plane appeared clean. The pilot was helpful with the route and what to expect weather etc.

Comfort isn’t a word one uses on economy airlines! Boarding was okay, delayed but okay, the flight was good, quick and time was made up.

The seat leg room seemed much tighter on the way home My cheese toasty wasn’t that hot - didn’t realise till half eaten

With stairs on a rainy tarmac, EasyJet flights are ok for younger travelers with backpack only. Seniors with mobility issues find it challenging 😰. However, the crew and disability assistance folks at both ends eased that discomfort as much as possible for their various roles. Kudos to airport and EasyJet employees for their kind service.

The flight boarded a little late but made up the time in flight - much appreciated. The staff were efficient and fairly friendly One of the toilets wasn’t working - having only one functioning toilet for a flight of hundreds isn’t really acceptable. I still find it amazing that the budget airlines can’t even offer free tap water to passengers.

Plane out was great, one back was cramped. Awful. Thankfully great crew!

3 hours delayed Don’t understand why when you have paid for ‘speedy boarding’ they call you forward to then make you stand fir another 20 minutes in a confined space before boarding the plane.

The seats were tiny, being of a fairly petite build, I don’t usually expect to feel crammed and cramped in a seat, but I definitely was on this flight. I couldn’t even bend over to get anything out from under the seat in front and getting up to go to the bathroom at night with the seat backs reclined was nearly impossible. I had to do gymnastics to get over and out. For an airline that does long flights overnight, it’s kind of ridiculous.

Food not so good. Need more veggies and whole grain especially the late food. Couldn’t figure out how to use the entertainment system.

Check in was horrendous! Economy took 2 hours before seeing an agent. Business class was 0.5 - 1 hour.

The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA

In economy and food was ok, but with limited leg space (and I was in a 2 seat configuration) it was difficult to eat with a tiny seat tray. I spilt wine on my trousers. First time on British Air (I usually fly Turkish Air) and in a 777. Heathrow was pleasant but changing terminals awkward.

Starting with the flight Cairo to London the plain was so poor no entertainment at all uncomfortable seats although it’s 5 hours long,then an American airline plain took me from London to Miami it was a bad experience the crew most of flight time not available and they asked us to help our selves for any snacks if we need. From Miami to London actually was perfect flight with a huge plain and perfect crew but from London to Cairo was horrible plain with stiff fixed seats not movable no entertainment or wi fi very poor Menu which is unacceptable for a business class

There was some delay at Heathrow where a machine needed to "start the engines" wasn't available and they couldn't even find the team tasked to do it. Unacceptable. Caused about an hour delay and seemed unnecessary. Also saw several passengers abusing the overhead luggage situation, having too many large bags and not leaving enough space for others. The crew was good and the refreshments were good in quality and quantity.

They cancelled our ticket, gave us no warning, they reissued it 4 days prior to trip and it was cancelled again when we got to the airport- very stressful, the flight was overbooked so they drove us across Milan to malpensa

Great little city hopper plane. Unfussy and roomy. Nice little snack provided too

I've done hundreds of flights in my life, and this flight was one of the best I've ever taken, From beginning to end, everything went smoothly, professionally, and with a smile and friendly attitude from all employees I interacted with. The food was delicious (and free), as were the drinks. There was just a genial and effective way in the way that British Airways organized the flight -that reminded of days in the 70's, 80's, and 90's, when flying was a fun, and exciting adventure. I enjoyed and had confidence in the abilities of the flight crew, I'll be flying British Airways several more times this summer. Thank you so much for the great experience! Cheryl Olso