Cheapest flight | £430 |
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The plain was on time. Better seating, better service than Discover. I wish I could used them for my return flight. I have used them before, and they were always good.
The plain was on time. Better seating, better service than Discover. I wish I could used them for my return flight. I have used them before, and they were always good.
Another 35 min delay landing No apology no communication or acknowledgment about this
Try to humanize onboarding and take AI out. It's embarrassing and useless
Horrible experience. Nothing to give to kids to keep them entertained.
Overall good experience. Polite crew. Good foodandentertainment. Seats are small and bit congested though.
During the flight there was a medical emergency. We were diverted. Of course I'm thankful they cared for the health of that passenger, but they did a poor job of communicating with the rest of us passengers. In the end we arrived at our destination several hours late, with no direction of how to rebook missed connecting flights. It all worked out in the end. Those of us that needed accommodations were put up in a hotel by Lufthansa until we could make it to our final destination. But it was United Airlines Personnel who really helped us navigate the process.
I ended up buying (for $340) "extra space" seats because I my flying partner was given a STY boarding pass, leading me to conclude that she was on standby and that we had to buy seats on the flight. I later learned that the flight was not sold out and that we could have gotten on as usual. To be honest, I felt swindled.
Just lucky: After realizing I was on "standby" b/c of a technical seat problem, someone volunteered to go Premium Economy, & I got to keep my Business seat. Found broken headphones, and they replaced them immediately! Excellent food and beverage service. Although we went to ALM first on our way to NQZ, it meant Business class was almost empty for the last 1.5 hours of flight- heavenly!
The special meal was not correct. But the female stewardess who handled the problem did such a good job correcting the issue. She deserves recognition for understanding and providing customer service and having patience.
I'm Canadian. I have the unfortunate experience of pretty not having the choice to fly with them. THEY ARE TERRIBLE.
Cheapest flights to London from Nairobi found in 2024
Nairobi (undefined)Kenya
London City (LCY)United Kingdom