My baggage did not arrived with me. Took 3 days to get it after so may calls and follow up
My baggage did not arrived with me. Took 3 days to get it after so may calls and follow up
Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets
Terrible! I missed my flight to my final destination and British airlines and American Airlines keep pointing fingers on each other’s. Nobody wants to take responsibility
Horrible seat allocation. Boarding was slow. Food was average and so was entertainment. The TV terminal didn't work and so had to use remote.
Crew and boarding fine. Flight delayed, then delayed again after boarding.
Fare was much lower with a layover in London as I was able avoid numerous landing fees that would have been added to the ticket price had I booked a direct flight to Amsterdam.
Connecting British Airways flight was 29 hours delayed so I never made it on this plane
Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.
Everything was fine except my screen wasn’t working and I was unable to watch any movies or TV. Staff tried 3 times to reboot it, without success.
Too many passengers are bringing two large bags, neither fit under the seat so space is limited and the crew ask for many people to check bags