Low season | August |
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High season | March |
I was expecting better from Lufthansa. I’ll think twice before I book Lufthansa again. This trip was the worst ever… in my 70 years of traveling.
I was expecting better from Lufthansa. I’ll think twice before I book Lufthansa again. This trip was the worst ever… in my 70 years of traveling.
Crew was great. Flight was delayed by 2 hours. Seat was not comfortable. Overall experience was mediocre.
Leg room was ok 1 flight attendant threw headphones at us. Very rude Overbooked flight thank goodness I got a seat Bathrooms smelled and urine all over the floor
It was terrible, I was denied to board the plane because I don't have Germany visa, but I don't know I need a visa because all I want is go back to united state and I don't need to enter Germany. When I buy the ticket and checking in I entered my Chinese passport information and I did not get any notifications that I need apply for Germany visa. This trouble is generated totally by Lufthansa and they don't offer any useful help to solve my issue which cause huge problems to my travels.
I traveled with my sister, however ,we booked a flight separately, and we don't sitting next to each other. The staff on the board where on the top of this unit they find us sitting together. Ty lufthansa team. U are the best
Other than the delay of flight, this crew tried to make the best of bad situation.
When they gave me the ticket in Turkey, they did something wrong, and my ticket did not match with my passport in Munich I got into the line, but because of the problem, I was the last one got into the airplane. They had to solve the problem. Couple people asked to turn the air condition down, but they said that it was broken, we were freezing inside the plain. Food and snack was really poor. I bought this ticket by thinking that I was going to fly with Lufthansa, but it turned out United airlines. I will be more careful from now on, I will try not to use KAYAK. I had bad experience while I am going and coming back. United Airlines did not make it easy.
One shocking event is worth noting. I told a crew member that someone in the row ahead of us is listening to their iPad without earbuds. She looked and me and said "yes, so?" I asked if that's now allowed in Lufthansa flights and she said that it is. If this is true, I don't know how Lufthansa plans to control the coming cacophony of people listening to different things at the same time and driving the volume ever higher to drown our their neighbor's personal device.
I had a good experience With Lufthansa, although on one of our seats, the headrest was broken and kept falling off. The only thing that would make a better experience if the seats in economy were not so small as when one pulls their seat back it leaves you very little room.
Discover needs to offer better food and drink options in Economy class.