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In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

Wonderful service, planes and interior in great condition, very pleasant experience

Flying with Singapore airlines is always excelllent - the crew are lovely and the food too is great. It’s my number 1 airline

Perfect experience from boarding through to leaving the flight, comfortable and personalised service from all staff, highly recommended

Transfer within the same terminal and lots of facilities at the airport.

Very slow check in. Food poor and some of the special meals offered were not available. Luggage then didnt arrive and still waiting for news 48 hours later

Flight attendants seemed a little more stressed out than in past Singapore flights. Not sure if that was because we had a completely full flight or if it was because it was just before Christmas. Food was decent but someone needs to update their Indian Vegetarian menus to ensure more variety, less duplication of items (Parathas included in2 different formats) and less dairy.

The male traveller seated in the row in front diagonally opposite my husbands seat across the aisle as soon as the seatbelt sign went off moved across the aisle into the seat in front of my husband for the entire journey from London to Singapore he had his seat reclined and pushed back and the seat touching my husbands knees for the entire journey from London to Singapore. very uncomfortable for my husband.

I cancelled my family 2023 international vacation because you guys double booked me with the same date, passengers, airlines and just hours difference and did not want to refund me at the right time and then finally cancelled the extra booking! Cancelling the booking that I personally booked! And you guys kept the unauthorized booking! This experience was really bad! Ruined everything! Never again I will book with kayak , me , my family , my friends and most importantly I will advocate to everyone to make sure not to book with Kayak! None existing customers service! Only 3rd provider that serve only their company and not the travelers!!!!!!

The flight was close to on time. My suitcase was not loaded in Bangkok and was delivered 24 hours later.

Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.

Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.

The customers before boarding the plane from Dubai was HORRENDOUS. The entire Emirates staff had a stick up their bum. The guy at the check in booth was rude. I don’t understand.

Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!

They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though

The air hostess spilled tomato juice on me by mistake in Mumbai -Dubai flight. I was traveling from Mumbai to UAD. Her senior came and offered couple of small chocolates (probably given in business class) as compensation. I asked for access to lounge as I had to travel till IAD and I could shower and change. But she said she cannot do that and did nothing further. I found the response to their mistake as inappropriate.

I liked theAVML food. Taste was alright and quantity was enough. Sometimes during the flight I felt that the smell from toilet was coming to the cabin

Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..

Serving food took so long . Almost time close to lend. Plus during landing air pressure in cabin cuss ear blocked took long time to unblock.

On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.

More facilities to transport to the gates......felt too much walking distance

I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍

Excellent will be flying again in May with Qatar. to Botswana.

Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.

I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job

Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless

The staffs were very good and helpful especially since we were traveling with a toddler

They ran out of some of the popular food items. 😞

Fine. Don’t think I would fly with them again

Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit

chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.

The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.

The best so far coz this time it was all male steward on the economy cluster. They were polite, efficient & genuinely courteous. They do not judge you when you ask for more food & peanuts.

Delayed for 45 minutes. Don't know what's the issue. Other than that, food was not to my satisfaction. However it's okay.

My first course flight (Aor-Kul) was cancelled in the morning, and they asked me to board the night flight hence I need to transit overnight for the 2nd flight (Kul-Myy) that supposed to be on the same day. The overnight stay was not provided, (I'm traveling with my spouse, a daughter (5 y.o.) and an infant (2 months old). Hence I booked Sama Sama Hotel at my own expense (fortunately using my enrich miles points). Other than this issue, all services is good.

Orange juice change to mineral water . Should keep the orange juice.

Entertainment system was too old, crew were unorganised during boarding

No recognition for one World Emerald member. Business class seat has flat bed

No recognition for one World Emerald member. I got row 1 in business class and it was pathetic. No leg space, cramped space, less recline

Legs space in the business class cabin is too small and pillow is dirty!

We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.

Very bad plain although I paid A business class ticket I was stuck in a stiff fixed seat without any entertainment or Wi Fi for 5 hours I will never ever book a flight on British airline.

Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.

Crew were very friendly and helpful. They explained to us in detail the delay in our takeoff due to the storm that rolled in from Belfast and did their best to make up the time. Always great to fly BA!

Staff were very helpful. The free WiFi for messages was also very useful to keep in touch

Crew was more interested on looking at their phones than welcoming passengers during boarding.

The crew was very attentive and kept busy serving a variety of treats!

Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets

The crew on board were all very pleasant and happy to help. The flight had the old business class seats. The departure board in the business lounge did not update and kept on saying ' gate open' but never said boarding. When I got nervous about the departure time and walked to the gate I was told off rudely for being late.

Offered vegetable curry when it was actually tofu which I don’t care for.