Overview

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Wish Serrano Resort & Convention Gramado
Top Family Hotel

Av Das Hortencias, 1480, Gramado 95670-000, Brazil
+55 543 295 8000

£87+

Overall guest ratings

8.7/10 Excellent
Based on 1,064 reviews

Review highlights

  • 9.5
  • 9.5
  • 5.2
  • 4.3

Nearby

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    About

    With a stay at Wish Serrano Resort & Convention Gramado, you'll be centrally located in Gramado, steps from Etnias Square and Blooming Clock Church. This 4-star hotel is within close proximity of Casa do Colono Market and Nicoletti Square.

    Rooms

    Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11115 square feet (1033 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Outdoor pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,064 reviews
    • 9.5 "Excellent amenities."
      10.0 "100% thought the building was wonderful."
      8.0 "80% found the grounds to be nice."
    • 9.5 "Terrific location."
      7.5 "Great parking, according to 75%."
    • 8.6 "Breakfast is good."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Tasty food."
    • 5.2 "Average cleanliness."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 4.3 "Pool is below average."
    • 3.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      4.1 "59% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 617 reviews
    • 9.4 "Terrific location."
      7.2 "Great parking, according to 72%."
    • 8.6 "Breakfast is good."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "Tasty food."
    • 4.6 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.3 "Pool is below average."
    • 3.9 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.5 "65% said rooms were dirty."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 446 reviews
    • 9.6 "Terrific location."
    • 9.4 "Excellent amenities."
    • 8.9 "Breakfast is good."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 5.8 "Average cleanliness."
    • 4.7 "Not very comfortable."
    • 4.0 "Rooms are not good."
      4.1 "59% said rooms were dirty."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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