Overview

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Wish Serrano Resort & Convention Gramado
Top Family Hotel

Av Das Hortencias, 1480, Gramado 95670-000, Brazil
+55 543 295 8000

£109+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

8.8/10 Excellent
Based on 1,024 reviews

Review highlights

  • 9.9
  • 8.7
  • 4.6
  • 4.3

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    With a stay at Wish Serrano Resort & Convention Gramado, you'll be centrally located in Gramado, steps from Etnias Square and Blooming Clock Church. This 4-star hotel is within close proximity of Casa do Colono Market and Nicoletti Square.

    Rooms

    Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11115 square feet (1033 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Outdoor pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,024 reviews
    • 9.9 "Terrific location."
    • 8.7 "Breakfast is good."
    • 7.4 "Good service."
    • 7.2 "Tasty food."
    • 4.6 "Not very clean."
    • 4.3 "Pool is below average."
    • 4.0 "Rooms are not good."
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    Overall rating

    8.8 Excellent
    Based on 614 reviews
    • 9.8 "Terrific location."
    • 8.8 "Breakfast is good."
    • 7.1 "Tasty food."
    • 7.0 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 4.3 "Pool is below average."
    • 4.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      4.5 "55% said rooms were small."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 409 reviews
    • 9.9 "Terrific location."
    • 8.8 "Vibe was good."
      8.4 "84% enjoyed the friendly atmosphere."
    • 8.7 "Breakfast is good."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 5.0 "Average cleanliness."
    • 4.2 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    • 3.9 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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