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Wish Serrano Resort & Convention Gramado
Top Family Hotel

Av Das Hortencias, 1480, Gramado 95670-000, Brazil
+55 543 295 8000


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Overall guest ratings

8.8/10 Excellent
Based on 996 reviews

Review highlights

  • 9.8
  • 8.8
  • 7.6
  • 4.5

Good to know

  • Friendly service


    show all


    With a stay at Wish Serrano Resort & Convention Gramado, you'll be centrally located in Gramado, steps from Etnias Square and Blooming Clock Church. This 4-star hotel is within close proximity of Casa do Colono Market and Nicoletti Square.


    Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.


    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11115 square feet (1033 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.

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    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Outdoor pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    Less More



    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 996 reviews
    • 9.8 "Terrific location."
    • 8.8 "Breakfast is good."
    • 7.6 "Good service."
    • 7.5 "Tasty food."
    • 5.5 "Pool is mediocre."
    • 4.5 "Not very clean."
    • 3.9 "Rooms are not good."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 577 reviews
    • 9.8 "Terrific location."
    • 8.8 "Breakfast is good."
    • 7.5 "Tasty food."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.7 "Pool is mediocre."
    • 4.0 "Not very clean."
      2.1 "79% said rooms were dirty."
    • 3.8 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      4.6 "54% said rooms were small."
      2.1 "79% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 418 reviews
    • 9.9 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "Tasty food."
    • 5.1 "Average cleanliness."
    • 4.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 3.8 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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