Bristol Hotels

Nothing stands out

Incredibly over priced. Facilities no better than a travelodge but at double the price. The bed moved all over the place. The shower was a slow trickle. Rubbish.

Location

Lounge was very cold at times, no saucers with tea cups felt cheap. Beds/pillows were bit uncomfortable. Customers staying at the hotel should not have to pay £5 per day for Parking,

The location near the river. Perhaps a little difficult to locate by car!

Unfortunately the heating wasn't working on the 1st floor where my room was allocated. No-one offered a heater of any kind and it was extremely cold weather. I had to request milk as there was non available in the room to make a drink when I arrived after a long journey.

Well located on Broad Quay, close to Bristol waterfront, good restaurants within walking distance, walkable to main shpppoing district of Bristol.

We booked two rooms, one for 3 people, the other for 2. The hotel placed the extra bed in by far the smaller of the two rooms and the rooms were six floors apart. The larger room, although very comfortable, absolutely stank of cigarette smoke. We were oiffered a small discount on checkout, but this should have been picked up by housekeeping and the room not allocated.

front desk people were very helpful. great location

can't think of anything

it's central

Absolutely awful night, sent to very shabby single room right above function rooms. party below so loud the furniture in the room vibrated until 1am. Then at 7am neighbours put tv on clearly audible through paper thin walls. worst night I have ever spent in a hotel.

The room itself

the service in the restaurant was shocking I have filled in the feed back form at the hotel.

Quiet location. Convenient formotorway. Friendly, helpful staff. Excellent breakfast, attentive waiters.Well appointed,comfortable, warm room.

No problems

Location, Rate, helpfullness of staff, style of room and bathroom

Thought price of breakfast quite expensive

Upgrade for £10 to Superior room with riverside views and little extras TV in bathrooms, bathrobes, also some fab dining near by made weekend really special

Nothing

The location of the hotel was perfect for getting around perfectly, little walk to the pubs and restaurants, and also far away for a lot of piece and quiet!

Was a few bits of old food under the bed, only found this out as was looking for dropped coins

Staff were friendly. Hotel room was lovely. Very quiet.

It was difficult to find the hotel car park. It could be better signposted. Otherwise everything good.

very clean, new nice beds, good location for the station, friendly receptionist

pillows too thick

The room was spacious, very clean and modern as was the bathroom and separate toilet which was great!

everything was good

The staff was very courteous kind friendly they met my needs the facility was well kept (clean)

I can't find anything to complain about except not enough tv stations that we could view without paying

Good location and very clean modern room that was very comfortable.

Total luxury, amazing attentive staff, location central, room had all amenities coffee machine, iron and ironing board, slippers,robe

Room was warm but air con provided. Overlooked the harbour bars late night music could be heard

The staff were excellent - friendly and very helpful - and the room was superb.

There was absolutely nothing that we didn't like!

An excellent well proportioned room that offered comfort and space. It was also within walking distance of the shopping area.

Nice quiet location very close to everything. The rooms were spacious and clean. Nice size bathroom too. The staff were very helpful and friendly. The food in the bar was delicious. I would definitely recommend this hotel.

After a night out on the town, i returned to find i had no electricity in my room. But the next morning i informed the staff who were very apologetic and they sorted the problem out quickly.

Very friendly staff and also great deserts in the evening.

I stayed only one night but experienced good time with Novotel. Hopefully i will get back for more stay. Thank u Novotel.

Nothing

the kindness shown to us after we complained by Byron Fiddler, Reception manager

the attitude of Charlotte the receptionist who was extremely rude to us on arrival and the weather! it was very cold in the room.

The location is great - outside but still 10 mins to the centre.

Great time, well looked after. Very lovely breakfast. Spa OK

Spa could be updated

The staff were extremely friendly and the suite was a perfect size for two adults and one baby.

None

Service courteous throughout. Room clean with fruit, tea & coffee. On top floor (3rd if I remember), I was not disturbed by the bar terrace. You need go no further than downstairs to wine & dine, but can find alternatives within 20 mins walk. Corridors look dated, but that gives it a 'Faulty Towers' charm. Nice hilltop location out of town centre bustle. Frequent buses to town only 2 Km away. All said, a nice city break for a singleton.

A basic no-nonsense stay, quiet, convenient location, everything provided with no problems. About 2 miles from town centre, Clifton is a tranquil urban area with scenic period houses & a vibrant main road. I never waited more than 3 mins for a bus to town centre, although the walk is refreshing. Breakfast is available in English, continental & healthy versions. Staff are very efficient & courteous. It's no Hilton, but it's perfectly clean & functional.

The ethos of Bristol is to keep it's originality & not become another clone town. It even has it's own currency, to keep the money in the community. It would be nice if this hotel were to employ local cleaners, to blend with this ethic.

Lovely staff, convenient location. Basic facilities.

Very noisy!

It's proximity to the train station and shopping in Bristol. Also the staff are very friendly and helpful.

No complaints.

The location of the hotel was spot on. It was close enough to everything we required without being smack bang in the middle of the hustle and bustle. The staff were amongst the most pleasant and helpful I have come across in some time.

The Spa was disappointing and the reception staff were not particularly helpful. Albeit the treatments were amazing and the therapists very thoughtful and understanding.

The friendly and helpful staff, the quietness and the beautiful surroundings both interior and garden.

The only disappointment was that whilst a private function was being held in the restraunt area we had to go through from the spa in our robes. When my husband sister and her husband went to the bar for a drink we had to sit tighly packed into a corner. We did not feel like guests, but more that we were in the way!

A very comfortable room with a lovely shower. Breakfast was also of a very high standard.

I didn't like some people being allowed to eat breakfast while wearing their pyjamas, I felt they should have been told to dress.

Expected standard- delivered

Tea/Coffee machines were not working correctly and the toaster was set too high- burnt my toast. Staff seemed a bit hapless.

How helpful they were in accommodating an additional bed for our daughter in the room

Nothing it was all great.

Friendly staff, good breakfast

Small room

The hotel is in need of modernisation but the rooms are clean and comfortable, the staff are helpful and the breakfast is pretty good. I was only stopping overnight for an event in the city so this is all i needed from a hotel and at the price i wouldn't have expected any more. If you want pristine surroundings and contemporary furniture then pay the premium for one of the nationals. If like me you aren't bothered by asthetics and just want a cheap room ..this will do you fine.

The service offered by Reception and Dining Room staff

I felt that the Hotel would benefit from decorating

Staff is very good, friendly and helpful and needing a place to stay for the week, it has about everything one would need. Just down the road is shopping for those little things you need. Easy access in and out and very comfortable

No pubs within walking distance

Staff most obliging. Breakfast very good.Upgrade for one double room most impressive.

Modern decor

Thin walls and doors.

The location in the city centre couldn't have been better. Nice views of the river from the restaurant. Helpful staff.

The room was very big ,the bed also and outside was nice and green

At 9.30 the cleaning woman opened my room ,I don't know why , and she woke me up

Good price, comfortable,plenty of parking, convenient location. Staff friendly and helpful.

Excelllent room, staff very obliging, breakfast more varied than expected.

Unable to access a hairdryer on two out of the three occasions we asked for one at reception. Ibis need either to have hairdryers in the rooms or have more available at the desk, customers were not returning them after use as requested seemingly.

it was so handy to get to train station not to far of walk to city shopping and not to far from the main bar area

none

Overall I was disappointed. The room was small for the price and there was loud traffic noise from the main road outside. There was a draught through the glass window and it made the room cold. The screen on the small TV went blurry after 5 minutes. This could only be fixed by turning it off and on again, whereby it would work for another 5 minutes. There was a sliding door on the bathroom which didn't properly shut. I would not recommend this hotel to others at the price I paid.

Overall I was disappointed. The room was small for the price, there was loud traffic noise from the road outside, there was a draught through the glass window and it made the room cold. The screen on the small TV went blurry after 5 minutes. This could only be fixed by turning it off and on again, whereby it would work for another 5 minutes. There was a sliding door on the bathroom which didn't properly shut. I would not recommend this hotel to others at the price ...

Warm and comfortable even though an extremely cold weekend. Staff very pleasant in everyway. Breakfast was excellent.

Although there was fresh coffee and fruit. It would have been nice if there had been some satches of instant coffee, sugar and milk. Luckily there is a Tesco opposite so no real problem

Very friendly staff, clean comfortable rooms, fantastic modern bathrooms, central location, delicious breakfast.

Right near a very busy bus drop off, but the hotel itself was surprisingly quiet and always very easy to access.

Nothing

I thought it was hugely ovepriced. I might just about have been satisfied at half the price. Our room was ok but was in the basement and looked out on a poorly maintained wall. The heating had not been turned on even though the outside temperature was below zero and it was snowing.We had to queue for breakfast on both mornings.

Very good location with easy access to shops and eateries

Too basic and noisy

being near cathedral and harbourside

for the money paid breakfast should be included and very tight on tea and coffee and no biscuits

Comfortable and clean.

Unfortunately the proximity of local pubs meant that there was a lot of noise at 2am outside my window where pubs we're dealing with empty bottles - sounded like a glass recycling bin with all the crashing and made it difficult to get any sleep.

expected noise from the car parks etc but found it very good and it was good to be able to go over to the shops if necessary.very pleasant stay.

I would not have breakfast again in the hotel as it was very basic for the price so I would use the facilies near by.I had to wait for a table as well

I found it clean comfortable and most importantly convenient.

lack of car parking spaces, and other guests a bit noisy during the early hours.