London hotels

Pros: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.

Cons: The price is high but you get much more than you pay for.

Pros: Nice staff, vibrant bar

Cons: Noise as I wa allocated close to club lounge, another privacy door should be installed;

Pros: pool

Cons: tiny rooms even with upgrade weird hotel layout

Pros: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.

Cons: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.

Pros: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....

Pros: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.

Pros: Great hotel, friendly and helpful staff, clean, well organized, big and comfortable halls, good security, good food, and excellent service.

Cons: Limited television satellite news channels (no CNN), limited television capabilities or a little bit difficult to find channels especially when one press button number 1. It doesn't recognize the difference between 1 and 11. Also it wasn't easy to find local BBC channels. No channel paper list in the room .

Pros: The breakfast was very good. Staff over-the-top friendly and eager to please. Room was quite basic and spartan, but very clean, comfortable and quiet.

Cons: The ancient pipes whined like sad puppies every time I used the sink, but I got used to it!

Pros: Red headed receptionist let me wait 30 minutes to check in while I had a lomg flight send traveling with my 4 years old son who was sleeping on my shoulder then she forced to upgrade my room for a fee of 60 euro as an option to stay in the hotel otherwise the room is not good and won't fit us even though we said is ok I sleep with my son in a king size bed. Breakfast was ok but stuff spoke bearly English!!!

Pros: Fantastic best hotel in london

Pros: The reception people, the room, and the breakfasts were all great.

Cons: Location is a bit out of the way if you plan on spending lots of time around Mayfair or Knightsbridge, so I ended up spending a ton on taxi. There is subway right around the corner though; but my company wanted to avoid.

Pros: The Andaz is in a great location and near the Liverpool St. Underground station. It is very well maintained and the staff were very helpful and accommodating. There was also plenty of staff if you needed assistance or information.

Pros: The room was very nice and quite comfortable. The staff was very attentive and accommodating.

Pros: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.

Cons: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.

Pros: Good service Great location

Cons: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Pros: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Cons: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

Pros: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.

Cons: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.

Cons: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!

Pros: Service and staff were exceptional. Made us feel special and very welcome.

Pros: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.

Cons: Nothing.

Pros: The staff was wonderful.

Cons: The room was small and was located on the 1st floor - bad view.

Pros: The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided

Cons: The construction noise was very disruptive and precluded us from getting a good nights rest. The room was poorly designed with large furniture and made it difficult to move around the room comfortably.

Pros: The way I was welcomed and treated by the staff was superb.

Cons: The breakfast wasn't particularly tasty (a bit cheap) and coffee was watery.

Pros: We Loved Everything about the Radisson! You can not go wrong, the rooms are gigantic and with real king beds you get the most comfortable night sleep while in London out of anywhere! From the minute you walk in the door, the customer service is absolutely impeccable, they actually care about you, learn about you, remember you and it is so nice to feel that, especially after 12 hours of travelling across 8 time zones to get there. I give this Radisson 5 Stars and Highly Recommend to anyone searching! Cheers, to all the Staff, Liva, Annaise, and Anna for being super friendly! ~ Sammy Tovar

Pros: Great location and helpful staff. The staff helped answer all our questions including how to get to heathrow when we were leaving and all the roads were closed do to a marathon downtown.

Cons: I really can't think of anything we didn't like with this trip. The staff was very helpful from the time we arrived until we left. The location was close to everything we needed.

Pros: Decent sized rooms for London. Clean and well run. Very close to Embankment tube station.

Cons: Slightly touristy part of town.

Pros: Beautiful hotel centrally located in the heart of London's biggest attractions. Loved the ability to walk everywhere without ever needing a taxi. Wonderful stay and would recommend to close friends and family.

Pros: Convenient & central location , very comfortable

Cons: Customer service needs to improve

Pros: Location is fabulous for tourists and the room seemed pretty clean. I did my own wipe-down with wipes and there wasn't much left behind.

Cons: Maid didn't replace my washcloth even though I purposely left it on the floor to indicate that I wanted a new one. Room was small and the view from the window was nothing but a wall.

Pros: Staff was friendly, professional, and responsive. Clean, quiet, and modern rooms with big screen TV. Beds are comfortable and relatively new. We were able to check in early for a reasonable fee.

Cons: Bathroom had no ventilation and you have to prop open the door to clear the moisture after a shower.

Pros: This hotel is "THE" place to stay. Location-Staff-Amenities-Location!!! Excellent location to walk around London en"Joy"ing the sites. Looking at the map you will immediately realize this is a premium place to anchor your rest area. A mere 100 yards from the Charing Cross tube station, this hotel offers a more quiet locale compared to the Piccadilly area (only 1 stop away on the tube). Before I was able to ask for an early check-in the front desk professional politely stated, "If you and your family would like, you may check-in now (at noon--3 hours early!!!). After flying on a 7 hour red-eye inbound these words golden to our bodies. This unexpected blessing let us rejuvenate with a 30 minute nap before we laced up our walking shoes. Without a doubt, this proved to be 'the most invaluable" act of kindness from the staff. According to our Fitbit we then walked over 20,000 steps and 10+ miles taking nearly 500 pictures and fondly did so with smiles--no way we could have done this without that early check-in and needed pre-rest I visited for a quick 24 hours trip (with 2 teenage kids) to gain intel for when rest of family comes so we'll be squared away. Fantastic experience! Please do yourself a favor and simply stay at the CQ Trafalgar Square. Now go to the next item on your travel checklist--the place to stay is solved. Lastly, remember that when writing and reading reviews, we cannot and should not evaluate others in their actions by using "our intentions" as the litmus test to criticize their performance. Translation: If I can only make porridge or PB&J's, I have no authority to critique one who "is" a chef but has different taste buds than my own. Enjoy your trip to this great city wherever you decide to stay and remember the reality of your trip--you are there for the city not the hotel. If anything is less than you believed prior to arrival, simply have a nicer dinner when you're out and bring the staff back a little sweet treat. Your act of kindness will be passed onto a future guest at the hotel. Be Well and Safe Travels :)) PS. Review written by a man with 34 years of worldwide travelling experience...and 11 more to go until retirement. Enjoy the people first, and human made structures second. Blessings.

Cons: This box should be empty. CQ Trafalgar Square performed outstandingly and the owners of this hotel should be commended for their ability to not only acquire a premier property for travelers visiting the great city of London and but more so for accomplishing the most difficult task in any business--employing caring humans to transfer customer service models and ideals into memorable experiences for the traveler. Well done CQ Trafalgar Square...well done.

Cons: The staff at the hote are complete morons.

Pros: Love love love this place. It is the best service

Pros: great Christmas decorations...but too many of them.

Cons: rooms are dated...particularly bathrooms.

Pros: Location

Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.

Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.

Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.

Cons: Small reception area makes it feel cramped and busy. No pool. Didn't get a room with a good view.

Pros: It was in a great location, right next to the tube and the London eye. The room was clean and comfortable but a little small. the food in th restaurant was very good.

Cons: A couple people on the staff in the restaurant were very unpleasant and borderline rude. the front desk staff and concierge were great and very helpful

Pros: The food was worth the price. The location is ideal for a city stay.