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Very clean rooms and good breakfast
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
location air conditioning unit was full of mold = unpleasant smell
Central location, close to restaurants and bars. Good breakfast.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
The view from the window The charge to use the spa 10 euros as most hotel swimming pool/spa areas are free of charge, unless you book a treatment which obviously has to be paid for as an extra charge. The room we were allocated was very small - one night was enough!!! for more than one night we would have needed to book a larger room.
The hotel it self is fine, with very nice but small garden. The bed was not good. The location of the hotel did not suit us.
Well designed hotel friendly efficient staff Nothing
Facilities were excellent.We were allowed to use our free breakfast vouchers even though we hadn't fullfilled their conditions.Reception were English speaking and very helphul booking taxis restaurants etc.I was escorting a group of 12 people on a restaurant, city break (from Ireland) and they were all very impressed with this hotel. The gym was free but we had to pay for use of spa steam room etc Quite a walk into town centre so paid out quite a bit on taxis.Some guests were disapointed that there were no bar facilities available after midnight.
Friendly and helpful staff; excellent restaurant and good quality of food and reasonably priced. It would have been nice to have had some tea making facilities in my room, ie a kettle etc.
Accommodatng reception staff, excellent breakfast
quiet, comfortable, a good base. Easy to get email. Excellent facilities now that the pool and new restaurant area are complete
Location, Facilities The Air conditioning didn't work. Staff a bit miserable
I liked specially the great service your employees are giving. The pool was great, breafast excellent The attention at the pool was also good. Your hotel at the beach would have been perfect.
The staff was very helpful and professional and the location was okay (about 20 mins walk to old town/cathedral). The beds were uncomfortable but bearable.
The ample space in the junior suite, cleanliness, friendliness of all staff
Location, location, location....
how the hotel is situated thin walls, noise from other rooms
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
The breakfast buffet hade a wide variety of food - very good.
Location and breakfast
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
The views from the hotel are magnificent. We had breakfast in the hotel twice and dinner 1 night which was very nice indeed, plenty of choice. The staff were very friendly and helpful and we thouroughly enjoyed our stay.
The hotel was just great. The staff were friendly and very helpful. We wanted to rent a car, they arranged it. We wanted to find something, they knew exactly where we needed to go. Great staff. Christmas Eve dinner was also most excellent. Would highly recommend the hotel Would have liked to be a little closer to the action. But, this is not really a minus. Where we were was quiet and peaceful
Good for winter visit, was close to shopping area but not close to beach although easily accessible by bus. Indoor pool smelled like urine
Good views, clean rooms, close to modern shopping centre and easy access to main street via lift. Having nothing done about the reported fault with the tv therefore preventing us from watching any of the films at night. As I have arthritis I need to rest after an active day.
Friendly staff , very clean rooms & public areas. Amazing views over Marina and to cathedral in distance. Rooms comfortable . I would highly recommend this hotel, I will be back for future visits.
I found the staff very plesent and were very helpful. The breakfast buffet was excellent value. I found it a little far from the city,however the frequent bus service made up for that.
We had a small room, with no view, too much of a hassel to complain, for 1 night. Hotel a bit old, and needs work, big problem is parking, I had to walk for 15 minuts after finaly finding a spot, and this is febuary.
Location and view Service and food
The view was wonderful. Our hotel was close to several restaurants and shopping mall. The Cathederal was a 5 minute drive. There was an oversight on the daily housekeeping staff. I notified the manager and housekeeping was at the door within 10 minutes on Christmas day.
The view of the marina and Palma city from our balcony was stunning. There was also an excellent choice for breakfast. Slightly to far from the city although there was a regular bus(No 3) available at a cost of 1.25 euro's per person.
What a wonderful hotel. We paid a little extra for the sea view and boy was it worth it. The staff was friendly and English speaking. The room was also quite large and very clean. We had a wonderful stay here. If you close the balcony door from the outside, it locks and you cannot get back into the room. We were trapped on our balcony for quite a while before we could get someone's attention. Makes for a good story, though.
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
Cleaniness of the rooms Bar was very expensive
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
great location for city break only one small lift
lady in the room next to use, were very noisy!!!
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
excellent breakfast sometimes the people at the reception could be smilier
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
location, modern spacious rooms
The staff was very helpful and the overall sixties/seventies style of the hotel aggreed with me. During our stay the outdoor pool was closed although the weather was excellent.
Everything was superb! Highly recommend!
Location Bar and disco noise all night
Excellent facilities, good location, polite and helpful staff, superb breakfast menu External noise throughout the night - take earplugs!
There is noise from the street as the hotel is in the night club area of Palma.
Location was excellent. Lovely view of Palma bay. Overall - a good experience. While the room was clean it was a little outdated - heavy 80's style furniture/decor was not in keeping with my personal taste, however, the bathroom was more up to date.
Breakfast buffet Poor air conditioning in room
Excellent hotel with very good staff and great location on the marina with easy access by foot to the centre or by public transport to the beach. Decent night-life located closeby too...good breakfast.. Rang the hotel on the night before arrival to confirm on early check-in and told it would be no problem. Arrived at 10am and room was not ready then told to come back by 12/12.30pm but still the room was not ready - eventually checked in at 13.30pm - did get a room with a marina view but was not a good start.
Good location and value for money
The hotel has a wonderful view, the room was very clean and really comfortable. The breakfast amazing
wonderful pool breakfast was overpriced and the fitness room was non-existent
the service food at the pool
I love the Victoria. The friendly staff, immaculate surroundings, nothing is too much trouble for anyone.
Location, rooms excellent, comfort, people, employees great no
Great staff, great breakfast, nice pool, great location. Great room - we have a room looking at Tito's, a very popular night venue, open until late in the night, but the sound isolation was great, so we heard nothig!
The room is very comfortable,breakfast was delicious and the restaurant staff impecable. The water pressure of the bathroom .
Very friendly staff. Spacious rooms with great attention to detail - especially accessories provided in the bathroom. Could have a better selection of english entertainment channels on the television.
stuff I expected that there is bigger and better gym
The staff were fantastic, so accomodating, and the views from the rooms were so beautiful (sea-view rooms). Our only complaint was the room cleaning - it was a bit shoddy, wine glasses were left as they were without being taken away, the room was turned down with no attempt at making anything else right - in all just a bit of a quick and unprofessional job for a 5 star hotel. This was the only thing though, the whole hotel was amazing otherwise and we would definitely go back again.
Wonderful stay, very pleasant front of house staff, very comfortable room. Let down a little by poor housekeeping over the four nights.
It was very central- only minutes walk from the train and bus station and all city buses were within 5 mins. walk. The staff were very courteous and helpful.
Nice and interesting design. Clean room and very fancy bathroom The bed was in the middle of the room. Hotel staff not on a very high level
comfortable room.helpful staff.close to old town.airport bus stop outside hotel.breakfast quite good.
The breakfast was really excellent! The room was not very big and at night it was a bit noisy outside on the street.
The front of house staff were absolutely excellent providing us with a map and directions for exploring the city as well as giving us recommendations for a pleasant walk and where to eat. Coming down to breakfast was very welcoming, lots of smiling faces. Although we speak Spanish the staff had impeccable English. I was very impressed with the quality of service. For a hotel like this with such a plush environment it's a shame that it doesn't have a spa facility, even something quite small and/or a gym. Also the bar was very dead in the evening and it might have been possible to create a more buzzy atmosphere by advertising around the hotel that the bar is open in the evening perhaps with a cocktail hour or something else to entice people in.
location, breakfast, cleanliness the shower stick. it was not an overhead shower but a stick on a long tube which one pulled out of the socket on the bath. found this awkward to use. no shower gel available. asked chambermaid but she did not have any. restaurant too expensive for out pocket for dinner
The personnel was nice, locatio location location excellent, central, close to the best tapas bar in the town. Rooms very nice and trendy, fine restaurant. Cleaning is not so great (general aspect is fine, but there's a lot of dust). Rooms were a bit overheated, probably according to Mairocans.
very comfortable bed we and other guests could not control the temperature of our rooms - staff said they would reverse master control for air con from heating to cooling. Why can't each individual room control their own air con ?
Great place nice rooms friendly staff... Hmm. Can´t think of one....
Its central position and its level of comfort and cleanliness nothing in particular
the ease of how everything was at the hotel just one thing and that is for 5 nights I wish they would of given a better rate for all nights
Elegant and attractive, although not as glamorous as it looked on the internet. Staff very good. Tea/coffee making facilities in the room would have been nice. Plus details like box of tissues. Breakfast very expensive for us with the exchange rate. Sparse on pillows.
it had a calm atmosphere. professional staff. me and my mother enjoyed the stay and made us relaxed even though the traffic outside was sometimes a bit noisy.
A really excellent breakfast Nothing
Everything The jacuzzy was cold and the pillows where very poor
Convenience, places of interest within walking distance The breakfast could have been better, with more choices of fruits & cakes. Tissue papers are really common thing that should be available for guests
Good hotel, modern, clean with profesional staff and service. Some traffic noise due to location was only downside. Traffic noise a bit intrusive
The hotel was conveniently situated, the room was comfortable and spacious and the hotel staff very friendly and helpful Very little but gym / leisure facilities were limited and I would have expected rate to include breakfast and not have to pay an additional 12 euros pp.
Friendly, efficient staff, both at reception and breakfast. Good security re keys at reception.
It was quiet, the location was good, the breakfast was good and the breakfast area was attractive. I would have liked to be able to get some english language channels on the TV. The decor is rather old fashioned in its style; I prefer something more contemporary. But all in all the hotel was just fine for what we wanted.
An excellent hotel with luxurious, traditional decor. Comfortable beds and marble baths and floors completed the experience. The Continental has an excellent location near Jaime III for world class shopping. The spa/fitness center was immaculate and well equipped for a small space. Room service was prompt and efficient and the multi-lingual staff made staying here a real pleasure I have already booked a reservation for my return trip. There was not one thing I didn't like about the Continental.
The Staff- they were excellent. The pool area was also most pleasant, and the view from our room was beautiful. Nothing - only the walk up from the village. However, taxi at €3- who could complain!
The staff are very helpful with suggestions on where to go and what to see. Buffet breakfast was excellent and included in the rate. Other than breakfast, meals and serving staff are mediocre for a 5 star hotel. Fortunately there are good restaurants in the area....
Friendliness of staff Unable to check in at 3.00pm
Excellent facility with all amenities, good views and location. Spa Service is a rip-off. I signed up for an hour's sports massage and my masseur rushed through the process in less than forty minutes. For the experience, I paid nearly 300 Euros. One of the reasons I chose this hotel is becasue it had a Spa, something which I use on all of my recreational trips. This one was the worst ever!
The staff are very friendly and helpfull. The cleaning of the room was not good.
- Very quiet, clean, nice installations. Wifi for free in the hall. - Wifi not for free in the room. I concider water,electricity and Internet access as the basis.
the convienence of position, the friendly staff & services of the hotel
The best thing about the hotel is the pool area. It is spacious and very attractive. I would like to bring my children here sometime but I am not comfortable that children would fit in as most of the guest are quite old. The only thing I didn't like on both my stays was teh beds. When I book a double room I expect a double bed not two single beds pushed togther. This is not romantic.
Position of hotel and location The front desk staff could hve been a bit more knowledgeable about tours.
Nixe Palace was perfect for our weekend away and we cannot wait to stay there again. We arrived to cava and fresh fruit in our room and that level of service continued throughout the stay. From yummy food in the bistro to the delightful spa to the spectacular views of the sea, this hotel is absolutely fantastic. For those who prefer to stay near to the city, this is a bit further out, but taxis frequently drive past the hotel and we never waited more than ten minutes for one. There is also, as others have mentioned, a bus stop near the hotel, but as the cabs were so cheap, we never used this.
old and not a 5 start level
Very friendly staff, good food, perfect gaspacho, nice beach, conviniet location very strange choice of Russian TV channel (RBC - the only one); looks like nothing to do there with children - no one playground, even on the beach
Room was ready at 11.00H instead 15.00h.Clean. Quiet. I had a room a little bit at the end, no view!
Sea view, balcony Lack of the hotel territory, poor vegetation around
Bed was extremely comfortable and the sea view uninteruppted. The concierege were most helpful. Car parking was definitely a must There was a wedding or wedding fair on on the Friday evening and as we were right a bove the function room it was terribly noisy. Foirtunately all finished at midnight.
We popped over to the Nixe for 3 nights and it was a wondful break. The hotel is right of the beach and we had a huge balcony so we could simply sit and watch the sea. We ate in several times for lunch ( as the view was so lovely) and in the evening. Excellent food and service. Hotel does front onto a main road and although many shops were closed as this is low season, I suspect it might get fairly busy in summer. However, the NIxe is an oasis , with a great spa and we would definateyl stay there again..Bus cost 1euro to get into Palma 25 mins away. Road at front of hotel could be busy in Summer. Cannot walk very far along sea front as beach fairly short.
views and location to Porta Portals
Good spa facilities,nice beach, easy to get to the center of Palma and Porto Pi shopping center. Smelly room not really up to 5* hotel, very noisy if you book the room with the city view - which is actually overlooking the main street & back entry for the laundry services. Smell of savage for 4 days & we were not able to get rid off it!!!. Poor newspapers selection - no English titles. Cleaning ladies very noisy in the morning, chatting next to our room. Very souless hotel with generally poor service, without a single smile. Will not recommend to friends.
Beautifully restored common rooms, a roof terrace and a private little spa area were presented to us on arrival. the staff were friendly and personable, proud of their hotel. The tasting menu at dinner was great value. I suppose old buildings come with a few annoyances, such as a few ants in the bathroom and very noisy plumbing clanking noises throughout the night.
The location is fantastics. We also had a room with a view of the Cathedral. The bathroom was very small and not very comfortable.
A super Hotel for little Money, in the middle of the old City, 5 Minutes from the see... very frendly, good breeakfast... anytime again...
Excellent location in a characterfull hotel. Couldn't believe it was so peaceful in the centre of the city..a little haven. Staff were very friendly and helpful, nothing was too much trouble.They offered advice on trips, eating out, travel arrangements etc.Would definitely recommend and stay again Breakfast was very ordinary continental buffet but included good freshly prepared coffee
We liked it's central old town position with everything being close by. It is a charming old manor house with individual rooms and personal service. It has a lovely courtyard with orange and lemon trees and a roof terrace.
The location of the hotel was good great views of the cathedral from our room and the roof terrace and the staff helpful and friendly. Work was being carried out on the building next door but the noise was minimal
Construction outside the hotel entrance, very noisy. No shower, just a tub with a hand shower.
Nicely furnished rooms, pleasant patio for breakfast. Poor customer service, internal renovations being undertaken while guests are in their rooms
central location. old world charm no
Helpful and friendly staff Central location Not able to stand under a shower
Liked the location, staff, and quirkiness dirty towels, dirty mat in bedroom and noise levels.
Quiet, yet central, location. More information on hotel facilites could have been available in rooms
the room was modern There were several things - First our booking was not registered which ended up OK since they had rooms but was worrisome. Secondly, although we arrived at 1230 (after check-in time) we had to wait about 45 minutes for a room. No drink was offered etc while waiting. If you are enticed by the Jacuzzi - dont be... it is cold as is the pool - Would not stay here again although the staff were friendly.
The stay was fully sufficient.
The hotel was friendly, spotlessly clean, comfortable and has a great location in the centre of Palma.
Staff in the front desk were extremely helpful. Good quality toiletries in the bathroom. Comfortable beds.
The food was superb and I would highly recommend eating at the hotel! The service staff also bent over backward to correct any problems, very helpful. Unfortunately, I am afraid of heights and this hotel has an elevator with a back wall that is totally glass. Had I known this I would have insisted on a room on the first or second floors.
Brand new everything, great rooms & bathrooms, close enough to the city. Great Breakfast, nice little spa in the hotel. Good hotel for a city trip! Internet was down.
Great hotel, spacious rooms, good shower, very good value for money. Walking distance to the heart of old city center (10/15 minutes); very quiet street. Bicycles for free: great service. Spa/sauna was not working well. Very small pool.
The health center with pool was nice to have in the middel of a big town.
Great postition, Great staff, nice rooms. Hot breakfast was only luke warm but plenty of choice.
Thank You)) Very beautiful hotell and very kindly people)))
Very interesting and convenient for short stay in the city
Beautiful old palacio with wonderful rooftop terrace and view of the Cathedral. Lovely, thoughtful staff. Although very beautiful, didn't feel like a 5 star hotel and expensive for the area.
attention to detail was first class.ideal place to be at peace with a touch of class.
The hotel was beautifully rennovated, preserving many historical features, yet providing many ammenities as well. Original Miro's displayed in the hallways, replica Monet kitchen, beautiful sitting area with a nice library, and a wonderful patio to enjoy complimentary coffee, tea, cake. The hotel staff was incredibly friendly, helpful, cordial, and accomodating. Service was excellent, rooms beautifully maintained. Excellent stay overall.
A beautiful hotel, where nothing is too much trouble for its staff.
this hotel is a cross between staying in a museum and an old English country home. The attention to detail is second to none: the latest English novels in bedrooms, afternoon tea with an amazing choice of tea and coffee and cake and biscuits in the Monet kitchen, drinks on the roof terrace with amazing mattresses and a good selection of magazines, evening sherry in the beautiful drawing rooms with music and a huge selection of art books, swimming pool, solarium and mini gym and sauna with swimming costumes and shoes of every size, in case you forgot to bring yours, and umbrellas waiting for you when it's raining. Nothing was too much trouble for the friendly, but unobtrusive staff to make one's stay very very special. The best hotel we h
The staff made such an effort to make our stay just that extra bit special. Service was impeccable! Breakfast should be included in the price or prices should be clearly displayed.
Extremely helpful staff Difficult to reach by car
because the Hotel was reported in the Japanese travel books as the best hotel in Mallorca Keeping bed covers in the corner of the room in a bit messy way