Shangri-La The Shard, London

5 stars
31 St Thomas Street, London, SE1 9QU, United Kingdom
London, United Kingdom
9.2
Wonderful
based on 2712 reviews
2,712 reviews
Fri 14/11
-
Sat 15/11
1 room, 2 guests
Deals from
£63
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
£63
Superior room
£289
King room
£425
98 more Shangri-La The Shard, London deals
98 more Shangri-La The Shard, London deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This luxury London hotel is situated within a 10-minute stroll of London Bridge. It is just a short walk from Shard London Bridge.

This 5-star hotel provides an indoor pool, an express check-in and check-out feature and free Wi-Fi. It offers child-minding services, a currency exchange and a reception that is available 24/7.

The rooms have a pillow menu, a mini bar and a marble bathroom. They each offer an in-room safe, a flat-screen TV and tea and coffee making facilities.

Guests of Shangri-La The Shard London can indulge in a beverage at Bar 31, after sampling a meal at TĪNG.

Tourist attractions close to Shangri-La The Shard London include Tate Modern, Tower of London and the Tower Bridge. The hotel is also moments from the area's well-known establishments, and the Shakespeares Globe is a 20-minute walk away.

9.2
Wonderful rating
Based on 2,712 verified guest reviews

Latest deals for Shangri-La The Shard, London

Fri 14/11
Sat 15/11
Premier Room
bed type unknown
£600
nightly with fees
bed type unknown
£605
nightly with fees
bed type unknown
£620
nightly with fees
Standard Room
bed type unknown
£509
nightly with fees
Superior room
1 king bed
£289
nightly with fees
1 double bed
£436
nightly with fees
bed type unknown
£475
nightly with fees
Double room
1 double bed
£63
nightly with fees
King room
1 king bed
£425
nightly with fees
bed type unknown
£535
nightly with fees
bed type unknown
£651
nightly with fees
Deluxe room
2 twin beds
£461
nightly with fees
1 king bed
£665
nightly with fees
bed type unknown
£669
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Shangri-La The Shard, London

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shared bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

General

  • Family rooms
  • Landmark view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • First-aid kit
  • Safe

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Pool and spa

  • Heated pool
  • Infinity pool
  • Spa
  • Indoor pool
  • Pool with a view
  • Massage
  • Sauna

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre
  • Gym

Outdoor

  • Beach chairs

Things to do

  • Bicycle hire

Reviews of Shangri-La The Shard, London

9.2
Wonderful
2712 verified ratings
Wonderful
2070
Very good
281
Good
145
Okay
79
Fair
59
Mediocre
30
Poor
48

Summary of reviews

Guests say
Guests generally appreciated the stunning views and modern amenities of the hotel, particularly praising the room size and cleanliness in some instances. However, there were notable complaints regarding the service quality, noise levels, and cleanliness issues in certain rooms. Many guests felt that the hotel did not meet the high standards expected from such a renowned establishment, especially concerning service and maintenance.
AI-generated from customer reviews
Location10 out of 10
Room Size9 out of 10
Amenities8.5 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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All reviews

10
Wonderful
Anonymous, Feb 2017
Pros (+) The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.
Cons (-) There wasn't anything not to like.
9.7
Wonderful
Anonymous, Aug 2016
Pros (+) Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!
Cons (-) Bar was quite expensive, but was to be expected

Location

31 St Thomas Street, London, SE1 9QU

What's nearby

  • The Shard16 yd
  • Tower Bridge0.5 mi
  • Tower of London0.5 mi
  • St. Paul's Cathedral0.8 mi
  • Waterloo1.2 mi
  • London Eye1.4 mi
  • Strand1.6 mi
  • Big Ben1.6 mi
  • Palace of Westminster1.7 mi
  • Central London1.8 mi
  • Charing Cross1.8 mi
  • Trafalgar Square1.8 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Shangri-La The Shard, London

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
May
£802
£807
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Shangri-La The Shard, London

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Shangri-La The Shard, London

  • If you’re after a cheap room at Shangri-La The Shard, London, then you should consider staying during the low season. The cheapest deals can generally be found in August and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Shangri-La The Shard, London, plan to stay on a Sunday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Shangri-La The Shard, London was booked for on KAYAK in the last 2 weeks was £627, while the most expensive was £627.
  • How long should you stay at Shangri-La The Shard, London? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Shangri-La The Shard, London

  • What in-room amenities will I find at the Shangri-La Hotel at The Shard, London?

    Although each guestroom has an individual design and its own view of the London skyline, all come with certain standard features. There are Chinese tea sets, bedside climate controls including a sun shield and black-out blinds, heated toilet seats, and binoculars for taking in the view.

  • What other facilities does the Shangri-La Hotel at The Shard, London offer?

    Some of the little touches that make a stay at this hotel so unique include a shoeshine service, on-call house doctor for medical emergencies, a photo processing service, and an "IT Butler", who is available to assist with all your technological needs.

  • How long does it take to get to the Shangri-La Hotel at The Shard, London from the airport?

    That depends on which London airport you are flying to and whether you choose to take public transport or a taxi, but in general you can count on 30m to 45m driving time from London City Airport, and 1h to 1h 30m driving time from either London Heathrow or London Gatwick Airport.

  • What are the dining options at the Shangri-La Hotel at The Shard, London?

    The food at the Shangri-La Hotel at The Shard, London is inspired by the Far East, with all three of its dining establishments focusing on contemporary British cuisine with an Asian twist. TING, the signature restaurant, is open all day from breakfast to dinner, while the TING lounge hosts the exclusive Shangri-La Hotel at The Shard, London afternoon tea experience. Guests can also enjoy cocktails and small plates in GONG, London’s highest bar, or visit Bar 31 for craft beers and seasonal bites in more casual surroundings.

  • What sports facilities are available at the Shangri-La Hotel at The Shard, London?

    Guests at London Hotels Shangri La Hotel at The Shard can take part in a range of meditation, yoga, and dance classes. For those who prefer the great outdoors, the hotel suggests several local running routes, or you can join an occasional morning running club during the summer months. Personal training sessions can also be arranged, starting at £137 ($177) for 1h. Finally, in-room workout videos are available on the hotel TV channels, and include yoga, high-intensity, and mobility-focused routines. Exercise mats can be borrowed from reception.

  • Are there any special benefits for children at the Shangri-La Hotel at The Shard, London?

    To help young travelers get the most out of their stay, the Shangri-La Hotel at The Shard, London offers amenities such as special children’s menus and free buffet meals for those under the age of six. The infinity pool also has dedicated daily swimming hours for children.

  • What kinds of events does the Shangri-La Hotel at The Shard, London host?

    London Hotels Shangri La Hotel at The Shard is always at the cutting edge of events in London, and you can enjoy a range of regularly scheduled or one-off experiences. Regular events that often come with a seasonal twist include themed afternoon teas and cocktail menus, musical performances, and wellness bootcamps. For a luxury treat, guests can enjoy a tailored experience such as private dining with a meal cooked personally by a world-class chef. Finally, one-off events such as intimate in-suite theater performances are held on selected dates throughout the year.(Prices checked 05/02/19).

  • Where is Shangri-La The Shard, London located?

    Shangri-La The Shard, London is located at 31 St Thomas Street in Southwark, 1.7 miles from the centre of London. The Shard is the closest landmark to Shangri-La The Shard, London.

  • When is check-in time and check-out time at Shangri-La The Shard, London?

    Check-in time is 16:00 and check-out time is 11:00 at Shangri-La The Shard, London.

  • Does Shangri-La The Shard, London offer free Wi-Fi?

    Yes, Shangri-La The Shard, London offers free Wi-Fi.

  • How far is Shangri-La The Shard, London from the airport?

    Shangri-La The Shard, London is 5.9 miles from London City.

  • Does Shangri-La The Shard, London have a pool?

    Yes, Shangri-La The Shard, London has a pool on-site.

  • How does KAYAK find such great Shangri-La The Shard, London hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La The Shard, London in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La The Shard, London and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La The Shard, London.

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3-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.7 mi
London City
5.9 mi

Everything you need to know for your stay in London