Copenhagen Hotels

Great location across from Tivoli and train station, near main walking street.

The location eight next to the train station

When we arrived after an overnight flight, feeling very tired, the hotel computer was down and we had to wait for a coup[e of hours in the lobby for it to be fixed. The hotel should have made some sort of small gesture to compensate us for this. Also the breakfast included thawed frozen fruit which had turned rancid one day. The next hotel in Bergen had FRESH fruit. like melon, cantaloupe and kiwi. was was cut up and delicious.

IT WAS A VERY GOOD PRICE AND LOVED THAT IT WAS WALKING DISTANCE TO TIVOLI, THE TRAIN STATION AND HOP ON HOP OFF BUS. STAFF WAS VERY HELPFUL. LOVED THAT THE BUILDING IS OLD BUT VERY WELL KEPT UP.

IT RAINED THE FIRST DAY OF OUR STAY ! :-)

Location

Not really

The location as part of the airport and just a few minutes from the city centre

It is a very comfortable hotel, next to airport, really close to the city center. Central train and metro station is just next to the hotel so it is really nice travelling without going outdoors.

The staff were impeccable, I was treated extremely well. The selection of eatery's on the premises was fantastic - I didn't need to leave the hotel at all!

Only the view, really, although the window was a bit pocky. The lady at the front desk was very helpful.

The gym/swimming pool area was very disorganized. The attendant was on the phone and was not giving us the right information so we had to keep coming in and out of the changing rooms because he forgot to give us the right keycard, then the towels ...

bike rental

Excellent view. Very nice room and bathroom. Very modern design.

Location is a distance from restaurants but is close to a train station.

That I was there only one night.

Lack of doors that locked.

Nearness to train station and city center. Nice room with a comfortable bed. Wireless internet, hair dryer, etc. Swedish tv channels ;-)

The breakfast buffé - the coffee was hardly drinkable, and there was no plain youghurt to go with the müsli. Theres were no bottled water to buy in the room. A water boiler and some instant coffea/teabags would have been nice too.

The location was excellent, near canals and cafes and the concierge staff was very helpful.

My room had beams that kept me from easily getting out of bed, and I hit my head badly on one just sitting down in the chair. My phone had been turned off by the prior occupant, and so I missed my wakeup call. The maids should have looked for that and restored service so that didn't happen.

This is an iconic hotel on water in the very center of the city. Ofelia Plads is right next to the hotel (with tango on weekend nights in the summer). The breakfast buffet is one of the best I have seen (but it can get crowded if you go there at a wrong time).

The rooms with windows facing the street, as opposed to water, are less nice and noisier.

Located in the "cheap hotel district" this is exactly what we were hoping for from our stay! Terrific location (next door to the main train station), clean hotel, nice staff with easy check-in/check-out process, and a breakfast buffet that gives you a little taste of what the food will be like! Enjoyed our stay!

Rooms are small which we knew. Also, buffet does get crowded as others have mentioned but would recommend for a fine spread of bread, meat, eggs, and some fruit! Would also recommend bringing your own soap/shampoo.

Great location. Close to central station. Great service from the front desk. Good breakfast.

Some rooms require to take few steps of stairs with no ramp. Not good with big luggage (or elderly).

The helpfulness of the staff could not be faulted and the choice of food for breakfast excellent.

Very comfortable beds. The executive lounge was good value.

The location is good enough but it's a bit of a walk to the absolute city center.

The easy access this hotel has to many of the sites that are to be seen in Copenhagen. This hotel is only worth it, if you wish to have easy access to everything. I would not recommend staying at this hotel if individuals wish to have a nice hotel experience. My wife and I realized it was not worth staying at this hotel.

We did not like that the rooms were way too small. The rooms portrayed online and through the websites make the rooms appear bigger than they are. It was hard for my wife and I to move around and we only had backpacks with us. The bathroom was another story and we hated it. The bathroom floor is literally one floor where you stand on which you shower, go bathroom, and use the mirror. The toilet holder was barely holding onto the wall and fell off a couple times and the towel holders were in the same condition.

Tha position

The breakfast was included and was slightly above basic. The wifi was good. The location is very convenient to Kobenhavn Central Station, so if you have a late or early train, this is very easy to get to/from.

The bed was hard. Otherwise, a nice place for one night.

The Location

Not so good breakfast

I know other reviews criticize the internet. I always had a great internet connection; no troubles at all. But my sister had trouble keeping FaceTime going. She said it uses internet, but we don't know if it was that or just poor reception. Other reviews criticize the train noise. I was on the courtyard side (no beautiful city views) which is not the greatest to look at the back of an office building. But we got absolutely no noise. It was quiet as a deserted town. So if noise bothers you, get a courtyard room. No vibrations from the trains either. Clerks were always friendly, helpful, and even on the enthusiastic side. Someone criticized the elevators. They were old fashioned, but it's a major over-haul to put in bigger ones. I thought they were cute. The location was great. You could walk to all the sites in the center and west of the city center. It's a longer walk to the north and east sides, but the bus system is fine.

It was hot that summer and the hotel doesn't have air conditioning, but most hotels in a 3 star class do not, so I wasn't expecting it. But they provided a fan for every room and that was really nice, so we were fine. I didn't pay for the breakfast. I looked it over one morning and it was typical 3 star class breakfast: a few varieties of breads and pastries, sausage and eggs, a couple cereals, some fruit. The scrambled eggs looked they had been powdered, rather than fresh. But Copenhagen, (and the Danes in general,) is not a big breakfast city. I suggest you get it, as restaurants that open before 10-11 a.m. are hard to find. It's main drawback was cost. We stayed in Copenhagen at the last minute and everything was booked up. The Mercur was the best of what was left. So I felt I paid more than I expected for a 3 star hotel in mid September, but Copenhagen is a really expensive city, so I can't say that for sure.

The breakfast menu needs improvement.

Staff was wonderful, everybody spoke perfect English and were very helpful! Breakfast was worth the price. Would highly recommend it for location and staff!

Rooms were a little smaller than we expected.

Location was premium. Central to everything. I found the staff very accommodating & friendly.

There was an underlying unpleasant smell in the room. Couldn't tell what it was.

Nice boutique hotel. Good location. Clean. Simple breakfast. Friendly staff.

Walls a bit thin. Can easily hear neighbors and people in the halls.

I loved the staff and and attention. Service is excellent. You are very accommodating. Breakfast was quite good as well.

The courtyard was incredibly noisy both days, so I did not get a proper good night sleep. The heaters have to be better regulated since if u do not open the window a bit, even with heaters off, you suffocate. There should be a mini fridge in each room. This is an essential. Non negotiable.

Easy walking to all sites, located on the pedestrian area... The Stroget, close to the metro too. Wonderful coffee shops all around, and a running sushi place too.

Its location in the city center.Good breakfast

Although the booking was for 2 nights, we were expected for only one night and so we were obliged to wait at the desk. Taking into account the price/night of the room : wardrobe too much small and closed by a curtain! Bathroom size not in adequation with the room size; no shower protection. 90's vintageTV-set ; poor number of TV-channels. In conclusion, very poor value for money.

The location and atmosphere are great.

The bar area is a bit uninviting, as is the breakfast room, both in the basement. The lounge area is OK but nothing special.

Location.

Bathroom too small and no place for the shower.

Good location, close to railway stations and Tivoli. Reasonably clean and modern. Free wi-fi. Close to a couple of supermarkets. Good public transportation options (bus and rail) nearby. Free breakfast. Helpful and friendly staff.

No fridge in the room. As such couldn't buy stuffs from local supermarkets to enjoy later. Shower door was lousy, only covers about 1/3 of the area, resulting in bathroom floor to be wet. Not enough elevators, especially since they all are small in size (can only accommodate 6 persons at a time).

No mattress , was a pad instead. No air conditioning. 12 tv stations Was like a motel not a hotel. Doors slamming all night. Bathroom shower not very clean. Never stay again especially at what we paid.

Very freindly and helpful staff- excellent breakfast and central location.

Location, literally just around the corner of Nyhavn

It was tired, dirty, and desperately clinging to some sort of old prestige which has long passed. Good location though.

Dirty, fairly abrupt staff, needs redecorating.

Very convenient lo Central train station.

The hotel needs major renovations. It's not been maintained well. Wi-Fi was spotty in my room, would come and go. Room felt like it hadn't been updated since the 50's or 60's with the exception of the flat screen TV. I've never seen a hallway that has "hills". The hallway went up and down and that was just odd. The walls are paper thin, it was almost as if there wasn't even a door to my room, hearing people in the hallway, etc. Very low water pressure and the shower head needs to be replaced. My bathtub drain wouldn't drain water until it filled up a few inches and then started to drain (not sure how that works). It did it twice.

It was clean.

Coffee and milk and cups in the big atrium ran out frequently.

Location is good but the Room is to small!

Not worth it.

Nice sized room, clean, comfortable, decent facilities. Friendly staff. Close to Nyhaven and short walk to Metro, shopping, centre etc. Quieter part of town which meant peaceful nights. Excellent breakfast.

Nothing

Easy walking distance to the main shopping town and nice location on the river.

There was no tea or coffee facilities provided in our room. However we were supplied with a Kettle and cups when we asked at reception.

Good responsive staff.

Rooms were a bit crammed.

I thought room was cold, food was nice but cold, should have been told about hotel construction as the flapping of the canves covers on the scaffolding kept me awake

Centrally located to most of the sites and easy metro access. Nice to have tea available 24 hours a day especially on the cool and rainy days.

Room was very small. We couldn't walk around the bed without having to go single file. Pretty bare bones for the cost of the room. They ran out of breakfast food 30 minutes before closing time on morning without making anymore for the quests.

Location was fantastic.

HORRIBLE INTERNET. Rooms were okay, not great. Didn't always feel super clean. Overall it just did not seem to match up to the price.

location

only bathtub -no real shower

Hotel was close to metro station and close to where my friend lives whom I visited.

No.

Were very helpful when I lost a credit card prior to my arrival. Until check-in provided storage for bags, a local map and helpful advice.

Hotel is quite nice but with confusing layout in numerous houses. After you learn where your room is and what elevator goes there it gets better.Room was nice and the staff friendly and helpful.

I didn't like that we had to check in at 3 and check out at 11am.

very close to the center of the city

phone in the room, small brush missing. room for 2 people too small

Quiet but very central. Friendly reception staff.

No fridge in room. Beds aparting.

The window at bathroom could not be closed because of broken staff. the was no hot dish at breakfast except boiled eggs.

Staff's service and attitude. I also enjoyed breakfast buffet.

Water did not go smoothely to a shower drain.

free access to the swimming pool

It was difficult to find the entrance and reception of the hotel, which is part of a larger sport and leisure activity center. More suited for leisure than business.

Location in the Artists district and in a very quiet neighborhood .

The showers are weird. Even by European standards. One flat floor in the bathroom with a drain for the shower water in the middle...don't go in with your socks on after a shower has been had...poor design in my opinion.

the room is small, no comfortable chair to sit on, no soap and shampoo in the shower (I was sure that those will be supplied and did not bring with me!).