|"Very good and friendly staff."||(in 57 reviews)|
|"The Jacuzzi tub was wonderful."||(in 22 reviews)|
|"Very nice jacuzzi room with a fireplace."||(in 2 reviews)|
|""Horrible services, rude front desk personal.""||(in 12 reviews)|
|"No extra blankets in the closet."||(in 3 reviews)|
|"Jacuzzi tub was dirty."||(in 21 reviews)|
|good breakfast||in 157 reviews|
|room smelled||in 144 reviews|
|staff was friendly||in 144 reviews|
|pool and hot tub||in 101 reviews|
|front desk||in 68 reviews|
|hotel was under renovation||in 40 reviews|
|long day||in 25 reviews|
|first floor||in 19 reviews|
|still under construction||in 17 reviews|
|vending machines||in 13 reviews|
|bed was comfortable||in 9 reviews|
|comforter sheet||in 7 reviews|
|extra blankets||in 7 reviews|
|key card||in 7 reviews|
|close to freeway||in 4 reviews|
|room with a fireplace||in 4 reviews|
|non smoking||in 3 reviews|
|several times||in 2 reviews|
Friendly staff - they allowed me to work from there even though I checked out. Breakfast was very good. Room is newly renovated. WiFi worked well.
They are renovating the lobby. My room was right next to the lobby and I smelled paint throughout the night. Once the renovation is done I’d recommend this hotel.
The location was convenient and easy. The third party rate was the lowest. Room size was adequate for 4. Indoor heated pool.
Requires a drive for meals. Mattresses were on the low end. The room hvac was gross-clogged with debris, so I shut it off and opted for stale air. Shower drain excessively slow. You stood in a 2+ inch gross puddle at the end of a shower. Screw on the bathroom floor. Urine at base of toilet. No towels at the pool. Pool was overly foggy, uncomfortable, unkept-moldy, rust, peeling paint. Hair in eggs at continental breakfast. Layout in breakfast area was a logistical nightmare.
Very good overall, but room wasn't cleaned thoroug
Staff were polite. One staffer in the breakfast area was particularly friendly and helpful. My room was comfortable. Breakfast was okay, but not great.
The carpet in my room appeared not to have been vacuumed. It had lint and a few crumbs on it. Everything else appeared clean. There was no "do not disturb" sign for the door (obviously a very minor issue).
The pool area and the shower in the room were nice.
The blanket and the sheets had blood stains on them. It was apparent that the sheets had not been cleaned but tucked away nicely to not see the blood at first site. We had checked into our room in the early evening and went out for the night. We got back late. I went to crawl into bed. When I pulled the sheets back, there was blood not only on the top blanket but also the one underneath along with the sheet! It was too late and I was too tired to wait for housekeeping to come up and exchange the dirty sheets for clean ones, which should have been on the bed when we checked in. I slept without a blanket which made me have a very uncomfortable nights sleep. I was not happy with the cleanliness of the room at all.
A cut above the budget places but at a budget pric
Quiet (on top/3d floor) and comfortable. Spacious rooms, clean bathrooms, good wifi, friendly staff and free breakfast and just off I-83/I-81/I-76
Hard to find fault.
A nice stay overnight. Did the job for a fair pri
The free breakfast was good. Good location/access to freeway. Great parking. Nice neighborhood/area. Well maintained facilities (didn't check the "extras", if any.) Checkout was fast.
strong stale cigarette smell in hallway toward our non-smoking room. Slow elevator if not already on your floor. VERY close to freeway, but not intolerable for noise after hours.
Nice budget hotel
It was close to the New Cumberland Depot and places to eat. Right off of highway giving you easy access to the hotel and quickly commute to Carlisle Pike or downtown Harrisburg.
You weren't able to call directly to room w/o talking with front desk; this was annoying. Parking was limited.
Decent hotel but parking lot inadequate
The room was clean. The breakfast was nice and had a variety of things. The check out was smooth and the desk staff at check out time was nice and very accommodating with a one hour late check out.
The parking lot is poorly set up or inadequate size. I'm not sure which it might be since some very large trucks and service vehicles took up an entire area of parking places. Cars were actually lined up the driveway in the front. We found one in the back after circling three times. When we tried to enter the nearest entrance (with arms loaded) the key card wouldn't work. We walked all the way around the hotel to the front with all of our luggage. Made it to the room and guess what? The key card wouldn't work. Dragged luggage to the front desk and had to have the desk attendant re-key the card.
Short stay but was good
We were traveling about seven hours prior to arrival and showed up at about 1 am. They were right off if the exit to the highway which was a plus. We were quick to get into our room and get some sleep. They had all the basics needed for a quick overnight stay. Very clean throughout. They had more than just toast and bagels for breakfast which was good for the kids.
The parking lot was crowded so we had to park out behind the building and walk around to bring in our bags. I didn't know until the following morning that there were other ways into the building that may have been easier. Only other really minor thing were some of the vending machines seemed to be outdated. One was physically broken so wouldn't take cash. After driving I was hungry and just wanted a snack.
It was clean.
Very comfortable bed, nice sized rooms. Room was neat and very clean.
Satellite TV was not working in one of the two rooms we booked. Front Desk Clerk was clueless, so we had no TV. Good thing we only stayed one night.
Had a great evening. Loved the setting with the fireplace and jet tub. Clean and comfortable.
Situated in New Cumberland, this hotel is 1.9 mi (3.1 km) from Green Hill Family Health Center and within 6 miles (10 km) of West Shore Farmers Market and City Island. John Harris-Simon Cameron Mansion and Whitaker Center for Science and the Arts are also within 6 miles (10 km).
based on 311 reviews
Policies vary by room type and provider.
Best Western Plus New Cumberland Inn & Suites is located at 702 Limekiln Road, 1.4 miles from the centre of New Cumberland. Ashton-Hursh House is the closest landmark to Best Western Plus New Cumberland Inn & Suites.
Check-in time is 15:00 and check-out time is 11:00 at Best Western Plus New Cumberland Inn & Suites.
Yes, Best Western Plus New Cumberland Inn & Suites offers free Wi-Fi.
Yes, Best Western Plus New Cumberland Inn & Suites offers free parking.
No, Best Western Plus New Cumberland Inn & Suites does not offer free airport shuttle service.
Best Western Plus New Cumberland Inn & Suites is 6.3 miles from Harrisburg. Best Western Plus New Cumberland Inn & Suites is 31.5 miles from Lancaster.
Yes, Best Western Plus New Cumberland Inn & Suites is a pet-friendly hotel.
Yes, Best Western Plus New Cumberland Inn & Suites has a pool on-site.
Best Western Plus New Cumberland Inn & Suites has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.