Health and safety
Services and conveniences
Media and entertainment
Accessibility and suitability
Parking and transportation
Cons:The service at their restaurant is severely lacking. We went for dinner at their new restaurant Jae’s and it took 45 minutes for our wine to come. At one point in the evening, it felt like the waitress forgot about us as we hadn’t seen her for almost an hour after our meals were brought out. No refills of our water or offer for another glass of wine. The food was also just okay. I ordered the General Lee’s chicken which was not crispy but rather soft and mushy. The next morning, we decided to have breakfast there before we left. You could order the buffet or from the menu. I ordered an omelet with home fries on the side, I received 4 pieces of home fried potatoes. My mother ordered the bacon, egg and cheese on an English muffin breakfast sandwich from the menu, but she was told she had to go the to buffet to toast her own English muffin. Then they would bring her the eggs, bacon and cheese and she would have to “build” her sandwich. Not to mention we never got our water after asking twice and were never offered more coffee until we had to ask for the check. Needless to say, I was extremely disappointed with the service both at dinner and again in the morning at breakfast.
|Check in anytime after 15:00, check out anytime before 11:00|
|Cancellation/pre-payment policies vary by room type and provider.|
All reservations at Hilton Garden Inn Lenox Pittsfield – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Yes, reservations at Hilton Garden Inn Lenox Pittsfield can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, Hilton Garden Inn Lenox Pittsfield has a restaurant on-site.
Check-in time is 15:00 and check-out time is 11:00 at Hilton Garden Inn Lenox Pittsfield.
Yes, Hilton Garden Inn Lenox Pittsfield offers free parking.
Yes, Hilton Garden Inn Lenox Pittsfield offers free Wi-Fi.
Hilton Garden Inn Lenox Pittsfield is located 3.1 miles from the centre of Pittsfield. Guido's Fresh Marketplace is the closest landmark to Hilton Garden Inn Lenox Pittsfield.
Yes, Hilton Garden Inn Lenox Pittsfield has a pool on-site.
Hilton Garden Inn Lenox Pittsfield is 36.2 miles from Albany Intl.
No, Hilton Garden Inn Lenox Pittsfield does not offer free airport shuttle service.