Istanbul hotels

Property, Customer service and amazing beds and pillows A little bit too far from main tourists attractions

Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!! They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.

Everything

View Restaurant

Every thing about this hotel was perfect; service, design, cleanness, amenities ( indoor and outdoor swimming pools,gym,steam room) the room is perfect with amazing views. Professional and very friendly stuff. Thank you!! Mrs Bagum at the reception. None

Staff friendly , concierge service giving good guidance ,room service excellent , reception very good .i would love to visit it again. Breakfast can be better

Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.

Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.

location is the best.

The views and atmosphere is very authentic to the culture Room service took over an hour

The staff was incredible, and went above and beyond to make my stay enjoyable. Beautiful rooms and views and perfect location. My only complaint was that there is no deadbolt lock on the inside of the room. Otherwise, everything was perfect.

Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing

It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.

-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.

Staff was not very welcoming at arrival

The spacious lobby The grand breakfast the large lounges and meeting rooms the large gardens the hotel entrance Some floors designated as Non-Smoking, but we could smell smoke

Enjoyed everything but there is room for improvement i stay on regular basis at this hotel The manager himself is very accomodating and good the restraunt has wonderful staff and amazing mouth watering food overall staff very poilite and nice just some small improvents and i think the hotel will be as good as a five star There should be more english speaking staff if they wish to be a more proffessional outfit as communcation problems can be very problamatic but overall performance is still good just needs some improvement and the indoor pool needs to be heated and i would suggest a jaquzzi as theres ample room for one plus there needs to be movies in english example mbc2 mbc action it can get very boring without some entertainment in your own nataive language

Breakfast was very good and breakfast staff very good Lifts as didn't get told your card would only work on 1 floor and had friend on different floor Also had a very good meal in restaurant in evening but when got bill they charged 11 lira for open plate that we never asked for drinks where very expensive