Good to know
|Distance to city centre||0.2 mi|
|Nearest airport||San Francisco|
|Distance to airport||11.7 mi|
|"Just steps from Union Square!"||(in 93 reviews)|
|"Great location Staff wonderful."||(in 190 reviews)|
|"Beautiful hotel & wonderful location."||(in 76 reviews)|
|"Room was small windows filthy"||(in 51 reviews)|
|"The elevators are AWFUL."||(in 24 reviews)|
|"No countertop room; lighting is horrible."||(in 54 reviews)|
Time of year
Show reviews that mention
|bathroom very small||in 142 reviews|
|beautiful hotel||in 216 reviews|
|cable car||in 34 reviews|
|coffee in the lobby||in 43 reviews|
|elevators were slow||in 101 reviews|
|free coffee in the morning||in 44 reviews|
|great location||in 458 reviews|
|lobby bar||in 49 reviews|
|long wait||in 10 reviews|
|room service||in 334 reviews|
|staff was wonderful||in 268 reviews|
|union square||in 165 reviews|
|valet parking||in 61 reviews|
|way too small||in 8 reviews|
|wine hour||in 86 reviews|
Staff in breakfast cafe, door staff and concierge good.
Check in and bar staff communication could be improved. Star bar closed but no extension to main bar for customers returning from trips. However, worst issue was the additional service charge added each day (c. 35 usd per day) for no value as the hotel did not have any additional facilities. I have since been in 2 hotels on my us holiday that have not charged additional facility / services charge and the value for money and facilities available are much better on a like for like cost basis. I would not recommend the sir Francis drake to any friends or colleagues
It is great location. I booked deluxe room, therefore it was on a high floor with a great view. Staff was friendly, room was clean. I wanted to stay at this hotel for quite sometime but I won’t stay again because the only advantage is location.
Room is not comfortable. Even though there was enough space, but there is no comfortable chair to sit down and watch TV, you can only do it in a bed. Bathroom is extremely small. No coffee maker. you can hear everything from the room next door, isolation is bad. Hotel doesn’t have room service, you can’t even order coffee in the morning, need to go outside to get anything. Hotel charges amenity fee of $29/night plus tax for.... nothing you will use. In exchange for this over $30 fee they give you $10 per day voucher to restaurant downstairs, which you may or may not use. The rest is all blurb such as newspapers in the lobby. Restaurant is adjacent, but it closes at 10pm. When I didn’t feel good at 10:15pm and asked how I could get a cup of tea, no one could help. Any extra fee can be charged only per service used. Otherwise it’s a manipulation. Shame on IHG... They refunded one night fee after we complained but as an exception. Staff member was very polite though and tried to show his compassion.
The location was fantastic. We heard that the hotel was haunted and had an experience with the elevator skipping our floor a few times and when we pushed the button to floor 21 which is supposedly inaccessible by elevator because of the ghost inhabiting floor 21 it immediately took us down to the lobby. Quite interesting! The staff was able to point out the bullet holes in the lobby ceiling as well. The stories and history behind the hotel is awesome.
The long wait in line to check in
The hotel location is perfect for all the main tourist attractions, staff were very helpful.
the Lifts only allows you to go up if you use your room key to activate the floor selection button. many times this did not work.
Breakfast worked well for us, using the grab and go menu. Location was very good and everyone was friendly and most helpful.
The bathroom was very small with no counter space. Paid prime rate on Monday through Wednesday. Thursday was half the cost.
Sir Francis Drake attracts both business and leisure travelers with its great location close to Union Square and public transportation, including a cable car that runs directly right outside the hotel.
Proud of its historic past and its position as one of the older hotels in the area, the Drake retains its historic character while keeping its design and amenities updated for the modern traveler. The hotel is proud of its design but also prides itself on creating camaraderie among guests through programs such as its free wine hour each evening and its pet-friendly policy.
Located blocks from Union Square, The Drake features views of the Square from many rooms as well as the hotel's nightclub. Sir Francis Drake is well-situated for seeing all of San Francisco's most popular sites including numerous department stores, galleries, and theaters, as well as bars and restaurants. Several public transportation options are also available. For guests who want to stay in for the night, The Drake features its own restaurant and bar.
Housed in a historic building, the rooms are attractive, modern, clean, and up-to-date. There are several room types available in a range of sizes. Suite accommodations allow more space and beautiful views of Nob Hill and/or Union Square. Business travelers appreciate the dedicated work spaces in the rooms, while leisure guests enjoy the in-room spa treatments that are available. Also part of a stay at Sir Francis Drake is free morning coffee and tea, a free wine happy hour every evening, and a pet-friendly policy.
A prime location close to Union Square, Sir Francis Drake Hotel is considered one of the best luxury hotels in the San Francisco area.
based on 2,655 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about Kimpton Sir Francis Drake Hotel
Most popular landmarks
- Grace Cathedral 0.3 mi
- Cable Car Museum 0.4 mi
- Museum of Modern Art 0.5 mi
- Asian Art Museum 0.7 mi
- Exploratorium 1 mi
- Lombard Street 1.1 mi
|San Francisco||11.7 mi|
|San Francisco (Conv Ctr), California||0.5 mi|
|San Francisco (Civic Center), California||0.7 mi|