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United Kingdom to San Francisco flight information

Flights arrive in San Francisco
Flights depart from United Kingdom
Flight price £239
Airlines WOW air, Iberia, United, British Airways, KLM, Lufthansa
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(Return)
Airports
Origin
Manchester
£313
only
£313
London
£276
only
£276
Glasgow
£303
only
£303
Edinburgh
£331
only
£331
Birmingham
£360
only
£360
Destination
San Francisco
£276
only
£276
Mon, 22 Jan
LGW
SFO
14h 45m
Tue, 30 Jan
SFO
LGW
14h 10m
£276
Trip: 9 days
Overall 5.7 OK
Based on 1114 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

LGW
KEF
OK 5.6

Better seats on this leg of the journey.

All food and drinks were extra and expensive. Wasn't prepared for no entertainment on the flight.

CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

KEF
BWI
OK 5.0

Crew were good.

Seats had less leg room. Had to pay $25 to use a Wow Air iPad to watch a movie. No Wi-Fi available. No complimentary snacks or even water.

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

Tue, 27 Mar
GLA
SFO
21h 02m
Wed, 18 Apr
SFO
GLA
16h 15m
£303
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 7 Jun
MAN
SFO
20h 30m
Thu, 21 Jun
SFO
MAN
19h 40m
£314
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 3225 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
7.1
Food
6.8
FCO
MAD
Good 7.3

EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY

TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL

LHR
MAD
OK 5.0

Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap.

Baggage size for carry on luggage changed from BA to Iberia aircraft.

MAD
DME
Excellent 9.0

space between seats, too tight for my legs

MAD
LHR
Good 6.0

That I arrived

Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin.

JFK
MAD
Excellent 8.3

On time, Very professional crew.

Could not do online check-in.

Tue, 15 May
MAN
SFO
16h 50m
Wed, 30 May
SFO
MAN
23h 45m
£321
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
MCO
Good 6.6

There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.

DEN
CMH
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall.

DEN
SFO
Excellent 8.3

After a 2 hour delay we boarded to free DirectTV. Thanks United!

Gate agent, grumpy. Some how she thought it was my fault they offered me a cheap ticket to purchase. Regardless of the price I, or anyone else pays, we should all be treated equally with dignity and professionalism.

SFO
HNL
Good 7.0

Nice to have free movies on the UA app

We sat on the runway for 30 minutes before taking off

SMF
IAH
OK 5.0

Seats uncomfortable, crew rude to other passengers

Sat, 26 May
GLA
SFO
16h 00m
Tue, 5 Jun
SFO
GLA
16h 15m
£323
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13871 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
IAD
Excellent 10.0

Service and Care with sense of humor! I have sat in both business and economy, and while I prefer the room in business, I still feel the service is just as wonderful in economy. I got all I asked for including bubbly in economy! I like to stay awake on the way back to the US and asked for two coffee's and a bubbly, a ginger and an OJ just before dinner & refills on cafe. Of course I thought I was pushing it to ask for it all at once, but they laughed, proceeded to fill my wishes and with a good sense of humor asked If I wanted anything else! I actually got everything I asked for! Super!

I pre bought my seat and chose an aisle. The plane was changed and I ended up in a window seat within the same row I had chosen on the other plane lay out. I prefer the aisle as I like to get up a lot and hate to annoy others who may prefer not to get up every time I do. I was lucky that the flight had plenty of empty seats and was able to move to an aisle after asking. What happens on a full flight? I would have been really upset. What is the point of pre-booking one' s seat? If the plane is changed, BA ought to take care to make sure a pre-booked seat gets a window/aisle near the row they chose. I suspect that is more important than the row on a long flight.

EDI
LHR
Excellent 10.0

They may not always tell you everything, but they seem to think of their passengers first. I was worried about getting my bag out of the overhead bins which ended up three rows ahead of me. I thought I was going to have to exit the plane from the rear since that was how I entered and wondered how I would get my bag. Turns out this was not the case as everyone would exit from the front.

Being seated at the rear of the plane. This was not the flight seat I chose and paid for at booking originally. Do not know what happened with that. I needed to make an international connection within an hour and half for boarding and was nearly the last off the plane. Made it just fine, but felt lucky airport seemed not so busy. I am not sure about pre-booking seats being worth it as my way home I did not seem to get any of them.

LHR
IAD
Good 6.3

the pre-boarding for families with kids was nice, the staff were helpful during the flight

The flight home to DC was fine. The flight going to London from DCA was horrible.The deserts on the kids meals had mold on them. My daughter was vomiting as a result of the food. It ate into our trip which was hard for us as we were visiting my grandmother who is not well. We contacted the airline about it and their proposed compensation was not what we were expecting. Honestly we plan to make an annual trip but based on our experiences with this trip maybe we'll choose a different airline.

SAN
LHR
Excellent 10.0

Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual.

PVG
LHR
Good 7.3

Flight was smooth and on time. Good flying the 777. Lots of open seats in a not so full flight. The food was good for economy class and the flight attendants very attentive and looking for ways to serve.

The arm rests of the seating would not fold all the way up to allow me to spread to the 2 empty seats next to me. I laid across all 3 seats and tried to sleep, however had the armrest jammed into my back and legs. Also, it took too long for the cabin crew to get the passengers convinced to close the window shades, so the cabin was brightly lit for the entire flight.

Fri, 30 Mar
GLA
SFO
16h 25m
Fri, 13 Apr
SFO
GLA
18h 10m
£348
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
ICN
AMS
Good 6.0

Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice.

AMS
YYZ
Excellent 9.0

Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM.

Not much to comment on here.

MAN
AMS
Excellent 8.0

Easy Boarding

JNB
AMS
Excellent 8.0

Good multi media access and content

AMS
HKG
Good 7.5

Easy boarding, plenty of room

Wed, 28 Mar
BHX
SFO
14h 45m
Thu, 12 Apr
SFO
BHX
19h 45m
£360
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17207 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
CDG
Excellent 9.6

It was quick and smooth. Snack provided. Baggage arrived quickly.

MUC
DME
Excellent 10.0

Every thing

Nothing

MUC
LHR
Good 7.0

Friendly crew

Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time.

DEN
MUC
Good 7.3

At least Lufthansa has a little bit more leg room.

MUC
FCO
OK 4.0

Plane was clean, crew nice and courteous.

Food.

Mon, 23 Apr
LGW
SFO
14h 45m
Mon, 7 May
SFO
LGW
17h 30m
£276
Trip: 15 days
Overall 5.7 OK
Based on 1114 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

KEF
BWI
OK 5.0

Crew were good.

Seats had less leg room. Had to pay $25 to use a Wow Air iPad to watch a movie. No Wi-Fi available. No complimentary snacks or even water.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

CDG
KEF
Excellent 8.6

overall had a nice experience w WOW. planes were clean and comfortable and flight crew was pleasant. spacing between seats was much better than domestic low cost carriers which is important for someone tall like me.

i had to look up my departure gate info online vs in the app leaving from europe which i found annoying. the one huge complaint i had relates to checked baggage. in particular, the website says checked baggage is $74.99 per leg; however, leg is not defined. when i was charged $149.98, i assumed that was to Europe (US to Iceland being leg one and Iceland to Europe leg two). When i purchased "return" baggage fee, i immediately realized that leg was defined differently and i had in fact already paid to have my bag checked home from Europe. i sent customer service a note within the hour and explained my mistake based on their ambiguity but was told that such fees are non refundable which i find to be extremely bad policy considering my circumstances and the promptness with which i raised my issue.

LGW
KEF
OK 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

Tue, 5 Jun
GLA
SFO
20h 21m
Wed, 20 Jun
SFO
GLA
17h 55m
£307
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 22 May
MAN
SFO
19h 31m
Tue, 29 May
SFO
MAN
12h 35m
£315
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 3225 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
7.1
Food
6.8
LHR
MAD
OK 5.0

Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap.

Baggage size for carry on luggage changed from BA to Iberia aircraft.

MAD
JFK
Good 7.3

Nice newer plane Both USB and power ports

There was a horrible stench of sewage much of the flight Meal choices were very limited Entertainment was pretty limited The wifi has a 200 MB limit -- I blew threw it despite spending 30 Euros -- that's never happened to me before One of the flight attendants was really out of it

ORD
MAD
OK 5.6

crew... food was awful...

MAD
TLV
Good 6.3

On time, Very professional crew.

Could not do online check-in.

MEX
MAD
OK 5.0

Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room.

I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging.

Fri, 25 May
MAN
SFO
17h 10m
Sun, 10 Jun
SFO
MAN
15h 05m
£324
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SBA
DEN
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

Every time I fly to Denver, we land in one terminal and your connection is in another terminal that requires a train ride to get there. ,ayovers are short — generally barely an hour. If the flight is late you stand a very good chance of missing your connection, as I’m betting happened to over half the passengers on this flight. I was the lucky exception — this aircraft was actually the connecting flight too. Why can’t all United connections be in the same terminal? It makes no sense.

SMF
IAH
OK 5.0

Seats uncomfortable, crew rude to other passengers

DEN
CMH
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall.

NRT
ORD
Excellent 10.0

Staff are so nice

IAH
MCO
Good 6.6

There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.

Fri, 12 Jan
LGW
SFO
14h 45m
Sat, 20 Jan
SFO
LGW
14h 10m
£298
Trip: 9 days
Overall 5.7 OK
Based on 1114 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
KEF
BWI
OK 5.0

Crew were good.

Seats had less leg room. Had to pay $25 to use a Wow Air iPad to watch a movie. No Wi-Fi available. No complimentary snacks or even water.

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

DUB
KEF
Mediocre 2.6

By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.

CDG
KEF
Excellent 8.6

overall had a nice experience w WOW. planes were clean and comfortable and flight crew was pleasant. spacing between seats was much better than domestic low cost carriers which is important for someone tall like me.

i had to look up my departure gate info online vs in the app leaving from europe which i found annoying. the one huge complaint i had relates to checked baggage. in particular, the website says checked baggage is $74.99 per leg; however, leg is not defined. when i was charged $149.98, i assumed that was to Europe (US to Iceland being leg one and Iceland to Europe leg two). When i purchased "return" baggage fee, i immediately realized that leg was defined differently and i had in fact already paid to have my bag checked home from Europe. i sent customer service a note within the hour and explained my mistake based on their ambiguity but was told that such fees are non refundable which i find to be extremely bad policy considering my circumstances and the promptness with which i raised my issue.

LGW
KEF
OK 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

Mon, 2 Apr
EDI
SFO
13h 45m
Mon, 16 Apr
SFO
EDI
14h 00m
£331
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13871 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
DEL
LHR
Good 6.0

Got sick with the food I had on flight from Del to London and was puking through my next flight from Lon to Van

LHR
DUB
Excellent 10.0

A bit late getting started but very nice after that.

Must you charge for tea?

SAN
LHR
Excellent 10.0

Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual.

LHR
HAM
Excellent 8.0

Seats were comfortable and the flight attendants very attentive.

Having to pay for food or drinks. It's not that much to offer some peanuts and a coke. I would have liked the cabin lighting dimmed sooner and less early before landing.

VCE
LHR
OK 4.6

Boarding was swift and timely, seats ok

There was an engine problem and they told us while we were taxiing. Went back for more check nd fierce several trials they had to repair the problem. This cause a delay of two hour during which we had to sit in the plane and no drinks or snacks of any kind were offered. But what’s worse there were vague, confused and misleading information given both by the captain and the crew regarding the connecting flights. As matter of fact, although I arrived with a two hour delay and had only one hour for my connection, I followed the instructions and run like hell(literally)to the boarding gate. I made it for a few minutes. The personnel was very friendly and helpful and they made all they could to check me on the flight just to find out BA had cancelled my booking even before my arrival to London. I made it home and they apologized but this is not how I expected BA to handle a delay(which I understand can happen).

Mon, 26 Mar
GLA
SFO
14h 35m
Wed, 18 Apr
SFO
GLA
17h 55m
£311
Trip: 24 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 29 May
MAN
SFO
19h 31m
Tue, 5 Jun
SFO
MAN
19h 40m
£315
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 3225 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
7.1
Food
6.8
MAD
LHR
Good 6.3

Crew was nice and I had a great flight with Iberia on my flight from Chicago to Madrid

I am 6 feet 180 pounds and I had absolutely no legroom was completely stuck in my seat can’t believe that a tourist class seat is this small with no legroom

MAD
JFK
Good 7.3

Nice newer plane Both USB and power ports

There was a horrible stench of sewage much of the flight Meal choices were very limited Entertainment was pretty limited The wifi has a 200 MB limit -- I blew threw it despite spending 30 Euros -- that's never happened to me before One of the flight attendants was really out of it

LHR
MAD
OK 5.0

Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap.

Baggage size for carry on luggage changed from BA to Iberia aircraft.

ORD
MAD
OK 5.6

crew... food was awful...

MEX
MAD
OK 5.0

Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room.

I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging.

Fri, 6 Apr
BHX
SFO
16h 55m
Tue, 10 Apr
SFO
BHX
19h 45m
£361
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17207 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
DEN
MUC
OK 4.0

I liked that if I asked for something the crew would get to me rapidly. Extra leg room.

Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!

FRA
CDG
Excellent 9.6

It was quick and smooth. Snack provided. Baggage arrived quickly.

BHX
MUC
Good 7.3

Friendliness of staff Efficiency

Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience.

DEN
MUC
Good 7.3

At least Lufthansa has a little bit more leg room.

MAN
FRA
Good 7.3

Ease of boardibg and getting through security

Nothing

Thu, 3 May
EDI
SFO
13h 45m
Thu, 17 May
SFO
EDI
14h 45m
£362
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
CWL
AMS
OK 5.6

Cabin crew very pleasant

Lost our bags, little sympathy from staff

JFK
AMS
Good 7.6

Two hours delay in the start.

SFO
AMS
OK 5.0

Crew was very helpful.food

Food was not upto the mark.

JNB
AMS
Excellent 8.0

Good multi media access and content

SOU
AMS
Excellent 10.0

From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great.

The ability to state a seat or meal preference within the app would be good but otherwise all was good.

Mon, 2 Apr
EDI
SFO
15h 25m
Mon, 16 Apr
SFO
EDI
16h 25m
£333
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13871 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PVG
LHR
Good 7.3

Flight was smooth and on time. Good flying the 777. Lots of open seats in a not so full flight. The food was good for economy class and the flight attendants very attentive and looking for ways to serve.

The arm rests of the seating would not fold all the way up to allow me to spread to the 2 empty seats next to me. I laid across all 3 seats and tried to sleep, however had the armrest jammed into my back and legs. Also, it took too long for the cabin crew to get the passengers convinced to close the window shades, so the cabin was brightly lit for the entire flight.

LHR
HAM
Excellent 8.0

Seats were comfortable and the flight attendants very attentive.

Having to pay for food or drinks. It's not that much to offer some peanuts and a coke. I would have liked the cabin lighting dimmed sooner and less early before landing.

PRG
LHR
Mediocre 2.0

Entertainment options were good.

Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating.

LHR
IAD
Excellent 10.0

Service and Care with sense of humor! I have sat in both business and economy, and while I prefer the room in business, I still feel the service is just as wonderful in economy. I got all I asked for including bubbly in economy! I like to stay awake on the way back to the US and asked for two coffee's and a bubbly, a ginger and an OJ just before dinner & refills on cafe. Of course I thought I was pushing it to ask for it all at once, but they laughed, proceeded to fill my wishes and with a good sense of humor asked If I wanted anything else! I actually got everything I asked for! Super!

I pre bought my seat and chose an aisle. The plane was changed and I ended up in a window seat within the same row I had chosen on the other plane lay out. I prefer the aisle as I like to get up a lot and hate to annoy others who may prefer not to get up every time I do. I was lucky that the flight had plenty of empty seats and was able to move to an aisle after asking. What happens on a full flight? I would have been really upset. What is the point of pre-booking one' s seat? If the plane is changed, BA ought to take care to make sure a pre-booked seat gets a window/aisle near the row they chose. I suspect that is more important than the row on a long flight.

DEL
LHR
Good 6.0

Got sick with the food I had on flight from Del to London and was puking through my next flight from Lon to Van

Wed, 28 Feb
LGW
SFO
14h 45m
Sat, 10 Mar
SFO
LGW
14h 10m
£305
Trip: 11 days
Overall 5.7 OK
Based on 1114 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

LGW
KEF
OK 5.6

Better seats on this leg of the journey.

All food and drinks were extra and expensive. Wasn't prepared for no entertainment on the flight.

CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

CDG
KEF
Excellent 8.6

overall had a nice experience w WOW. planes were clean and comfortable and flight crew was pleasant. spacing between seats was much better than domestic low cost carriers which is important for someone tall like me.

i had to look up my departure gate info online vs in the app leaving from europe which i found annoying. the one huge complaint i had relates to checked baggage. in particular, the website says checked baggage is $74.99 per leg; however, leg is not defined. when i was charged $149.98, i assumed that was to Europe (US to Iceland being leg one and Iceland to Europe leg two). When i purchased "return" baggage fee, i immediately realized that leg was defined differently and i had in fact already paid to have my bag checked home from Europe. i sent customer service a note within the hour and explained my mistake based on their ambiguity but was told that such fees are non refundable which i find to be extremely bad policy considering my circumstances and the promptness with which i raised my issue.

DUB
KEF
Mediocre 2.6

By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.

Tue, 22 May
MAN
SFO
17h 03m
Tue, 5 Jun
SFO
MAN
13h 25m
£313
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
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