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Pros: So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight

Cons: no complaints whatsoever!

Pros: Nobody are better hosts than the British. Great service, lovely people.

Pros: comfort, entertainment, food

Cons: nothing

Pros: Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew

Cons: Old entertainment system Although the seats can be turned into a bed they don't fully recline

Pros: Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times.

Cons: Except for the man next to me - great!

Cons: Nothing special

Cons: Our lougage did not arrive

Pros: Flight crew very nice

Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door

Pros: I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight.

Cons: Snacks

Pros: Boarding was smooth, attendants were nice and informative, and everything was on time

Pros: The service and the crew were extremely courteous polite and professional .

Cons: As it is an all flights just not enough leg room and a very tight chair.

Cons: I got bumped from this flight a couple of hours before departing.

Pros: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Cons: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Pros: The crew was very cool

Cons: The food was ok

Pros: Arrived ahead of time

Cons: Not business treatment, the boarding que, the seats, the food

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Pros: Larger plane with more room

Cons: Boarding was a mess, no rows called; no one at the help desk.

Cons: After the 8+ hour delay, Icelandair cancelled the flight. If you have a connection, you’re out of luck with so little flight options.

Cons: Got email night before that flight had cancelled or changed. Ended up on a flight on United. Got to my destination as scheduled.

Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!

Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....

Pros: Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air.

Cons: The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order.

Pros: Great staff and air flight attendants

Pros: The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable.

Pros: The whole flight was very comfortable

Cons: all the food relied on bell pepper for flavor. Bell pepper is highly overrated

Pros: Ground crew in London was great. Flight was operated by United, hence United service and plane.

Cons: Flight delayed 2.5 hours due to fuel line leak but managed to cut off one of those hours in flight so only delayed 1.5 hours. Older plane so no screens at seats and movies were predetermined. On an 11 hour flight that sucks -- I had seen every single video. Three miserable babies but that is not the airline's fault. I have flown Lufthansa in the past and really thought they were tip top.

Pros: Nice entertainment selection

Cons: Too many snacks, food was low quality, flight was delayed with no reason given,

Pros: The price for a direct flight was reasonable

Cons: Wifi wasn't working and movie selection poor. No individual screens especially for a 10 hr flight. Staff were not that friendly either. Old plane and small seats. I would rather pay more for a more comfortable flight.

Pros: The crew

Cons: The boarding process was so chaotic at Iceland airport. Also for a 8hr flight food should be given not charged. The movie selection good have been better.

Cons: Got email night before that flight had cancelled or changed. Ended up on a flight on United. Got to my destination as scheduled.

Pros: Larger plane with more room

Cons: Boarding was a mess, no rows called; no one at the help desk.

Pros: Very cheap flight

Cons: No in-flight food, just water. Plane was very small. I’m almost 7 ft tall and asked if I could swap for an exit row, no dice. So I felt like a human-accordion between two rows of seat for the entire flight. I got what I paid for. Cheap airfare= discomfort.

Pros: Brand new plane and SUPER comfortable (even in coach!).

Pros: Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air.

Pros: Smooth ride, most of the crew was very welcoming

Cons: Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between

Pros: The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable.

Pros: Was happy when I got off United Airline plane.

Cons: It was not Lufthansas, it was a crappy, old run down United Airline jet. I do not like flying with United. Was kind of tricked into this one. I would have paid more not to fly United.

Pros: Was nice and pleasurable

Cons: Nothing

Pros: The whole flight was very comfortable

Cons: all the food relied on bell pepper for flavor. Bell pepper is highly overrated

Pros: Nice entertainment selection

Cons: Too many snacks, food was low quality, flight was delayed with no reason given,

Cons: Got email night before that flight had cancelled or changed. Ended up on a flight on United. Got to my destination as scheduled.

Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!

Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....

Cons: Three hour delay in Reykjavik was needed and appropriate because of harsh/blustery winds. The passengers appreciated the absolute attention to safety in the long delay.

Cons: The pillow and blanket I was given had hairs from other people. It was obvious they were reusedanfnot cleaned

Pros: Good crew and despite the short flight we even got a sandwich which was great after a long day

Cons: No entertainment but short flight

Pros: Great staff and air flight attendants

Pros: Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air.

Cons: The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order.

Cons: Nothing special

Cons: Our lougage did not arrive

Cons: Nothing special

Pros: Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times.

Cons: Except for the man next to me - great!