This website is operated by:
KAYAK Europe GmbH
Claridenstrasse 25
8002 Zurich
Switzerland
If you have questions or feedback, please visit our help page.
Contact details for business enquiries (e.g., hotel owners, agencies, marketing or advertising requests) can be found here.
EU Commission online dispute resolution platform: https://www.ec.europa.eu/consumers/odr
We do not participate in a dispute settlement procedure before a consumer arbitration board.
Managing Directors: Peer Bueller, Susana Alves D'Emic
Company identification number: CHE-353.781.308 HR
Registered with the Commercial Register of Zurich, Switzerland
Seat of the company: Zurich, Switzerland
VAT identification number: CHE-353.781.308 MWST
https://www.facebook.com/kayak.unitedkingdom
Information pursuant to Art. 11 of Regulation (EU) 2019/1150
We can provide following information on the functioning and effectiveness of our internal complaint-handling system under Regulation (EU) 2019/1150:
Total number of complaints lodged: 0
Main type of complaints: N/A
Average time to process and resolve complaints: N/A
Outcome of complaints on an aggregated basis: N/A
Last Updated: January 2024.