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Seriously need to improve the time schedule and the plans
Seriously need to improve the time schedule and the plans
The staff were on the last leg. But they were still very accommodating and polite. They were all very helpful with getting the bags up and getting people to their seats.
Crew was terrific. In flight entertainment system is very slow and the touch screen can be not sensitive enough or too sensitive. It was such a pain to pause a movie in case when I unpaused it accidentally thought I presses stop. This happened 3 times. I gave up and went back to my phone for entertainment.
I think all and all they are doing a good job. Flight crew worked hard and very helpful,polite and attentive
Ontime boarding. Almost 1 hour take off delay. We could have boarded slightly later since the pilots were in traffic
Was delayed, did not end up flying to Victoria. Was not offered alternative accomodation or travel. Very dissapointed. Had to pay out of pocket for taxi, ferry, food etc.
Food could be better, lie flat seats could be a little more cushioned
Glad that the plane was not full so my 6' 2" husband didn't have anyone in front of him. We were able to sit in a row with a space between us so he could stretch his legs.
Crew members were very polite and prompt in service. Cooling was very comfortable for a long journey but it's seats were stiff which are uncomfortable for a long travel
I did not like the fact that our bags went missing
Flight delayed an hour due to plane maintenance issues after getting in line to board. Issue was plane galley ovens which eliminated hot meals for overseas flight. Cold selections were limited due to availability. Drink and meal service (already an hour delayed) was very slow. Upon arrival in Nashville, had to sit at gate for about 15 minutes before disembarking with no explanation. Local police then boarded plane as we were disembarking so maybe that was the issue.
Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
Poor technical details on this plane. 1) There was no WiFi on an 8 hour long-haul flight. So no work could be done. That's below the standard expected for airlines these days. 2) The power outlet at my seat was busted and not working. 3) The headphone jack was loose and I had to keep adjusting my headphones to get good reception, or when it slipped out. - The flight was delayed to due mechanics. Sometimes this can't be avoided, I understand, and it's a big inconvenience to arrive that much later when traveling across time zones (then arriving at 4am from the prior time zone). - Also unique to this flight, the northern lights were visible on the right side of the aircraft, but I only found out after we landed (b/c again no wifi). I understand there are considerations about people being out of their seats to look, but I feel extremely disappointed and resentful that I wasn't told so that I could have a chance to look at this probably once-in-a-lifetime cosmic event from a view in the sky. - Flight crew was otherwise friendly and helpful.
Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
I would have preferred something lighter for the second meal. Maybe a small sandwich .
They cancelled our flight the morning of departure at 4:30am.
Flight bumpy but good. 1 hr 20 mins for luggage not so good.
We were told to check our bags at the last minute, and the communication was poor.
Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
My luggage never arrived to Zurich. They can't confirm when it will arrive
Cheapest flights to The Bahamas from Edinburgh found in 2024