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Other than the airline changing my aisle seat to a middle row, all else went well.

It will get you where you want to go. Power did not work on ether of the 2 planes but staff was lovely. Wood like to see a improvement to the food as the amount was small but the main issue is the food isn't tyed to the location your going to the airlines own culture. So that would have been nice. Staff was crazy nice and even helped me with a very tight connection

Empty seats next to me - wish it had been for a longer flight!!

This fight left ahead of time which meant it arrived early which was great. Staff were very professional, but as with all these Short hop Flights the food was a disappointing snack There was no entertainment on this flight, but I did not expect any

Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.

Good flight with KLM, friendly staff. Food was good, had much worse on other airlines. Selection of drinks also good enough for us. Entertainment was also good. The economy seats are ok and that’s it. For a 12 hour flight I think a little more comfort in the economy seats in pitch and softness would be highly appreciated by the customers and can makte the difference.

It’s chaotic at the bus stop outside of the airport because of the Uber meeting point. You need to be alert and look for the KLM bus which is not branded or labeled. Incorrect information was provided to go to gate 28, when in fact the bus was at gate 27. On the plus side the bus left early and arrived early to Ottawa.

Flight was delayed. Can happen. But the info on the website and app said that flight was cancelled which was not the case.

The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.

The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .

4 flights booked with specific seats together and a bassinet. All 4 flights were seated separately without a bassinet

The crew was awesome. My husband fell while traveling to the WC and got a head abrasion. The crew helped him greatly and a physician that was also on the flight checked him out as well. They all get an A+!

Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up

The 2 agents on the check in counter were super nice , helpful and very polite. Boarding was like a 1 2 3, I would recommend Turkish airlines for your next trip.

Everything was very good, except that the plane was an hour and a half late

The seat 7A had no padding. I needed to sit on the provided pillow.

Good overall flight. Excellent crew. Food options could be improved.

Nothing really was great as such. Seen other no name airlines perform better.

Friendly crew. Computer systems had trouble keeping my Star Alliance status linked to my reservation. Inflight Wi-Fi was slow and expensive. No standard power outlet, but medium-power USB-C port slowly charged my laptop. No option to buy whisky in economy.

They lost my luggage and it took a long time to let us know it was lost.

Passengers next to me insisted I change seats so they could sit together. I had to frequently move so that when the sear belt sign was on I was in my proper seat! I was returning from helping my mum with my dad's things after his sudden death and didn't feel like arguing with the other passengers.

The punctuality of f the flight was super: we left on time and arrived about 20 minutes early - and the cabin crew were both friendly and efficient. The only downside was that Ryanair appears to have resumes its old obsession with sizing cabin bags again after a long and welcome absence.

Good value for the money. Good leg room. Take off and landing very good.

On time was excellent, not serving any water and deliberate seatings apart is deplorable.

How terrible! Extremely bad! I can not even wait for 5 minutes, because the Berlin airport does not work in the security facilities and can handle people. No communication, although we were assured by about 50 travelers that the airline is informed and is waiting for us.

Good service for a budget trip. No problems at all

Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.

The flight was 45 mins delayed but the crew provided water and necessities like tissues

I hate Ryanair and have decided never to fly with them again, they treat you like animals on the way to slaughter and they never take responsibility for their errors and lousy service.

You get what you pay for with RyanAir. This was a €60 round trip from Stockholm and every piece of it was just excruciating, from the plane being delayed by more than an hour, to having to stand out on the tarmac in the darkness at 3C and wind to wait for the plane to disembark its previous flight (why they do this is just cruel), to the crew keeping the lights on the entire flight despite it being so late so they could walk through the aisles and try to sell things. I always say “never again!” after flying RyanAir, but somehow end up getting lured by the prices…

Most things went well, but the legroom was lacking. The crew were great.

Welp - they boarded us appropriately...then had us sit on the plane for over two hours before cancelling the flight...which meant another night in Munich. I probably had it a little better than most as over 500 people had to be accommodated/re-booked etc. The next day I boarded the same flight (for which I had now been ticketed 3 straight days) and - with "only" an hour delay, managed to finally get home over 2 days later than scheduled. I haven't flown Lufthansa to Europe in years...and I won't be looking to do so again in the future. To be clear, though, the people I interacted with - flight crew, Service Center, check-in were all professional and courteous - management is clearly to blame for their lack of communication and unpreparedness for when things go wrong.

The male attendant has zero personality. It seemed like he was over worked or hated his job, not once did he smile or made any contact with the people on the plane. Strictly business and call it a day!

The plane was late to Frankfurt and I almost missed my connection and my checkt in bag didn’t catch the second flight! Poor

I was very grateful for Lufthansa's role in organizing mobility support. The touchscreen on my seat was faulty: slow, stained (I couldn't get it clean), and glitchy. This made selecting movies extremely time consuming, and twice I had to start all over from the beginning.

It was good service. The very low economic seats where not comfortable

From there moment we arrived to the 7 hour delay, this flight was a challenge. We were suppose to be direct and everything changed. A backup crew was called in, extended repairs, non working headphone plugs, it was not a great experience.

I was charged $370 dollars for one luggage in Belgrade and after trying to contact a supervisor he didn’t have time for me and said there is nothing I can do with the charge still pending.I paid $75 dollars on the way there. I only realized it after I received a text from capital one. I’m very disappointed because my family a I travel with Lufthansa often sometimes twice a year.Poor customer service not sure I will be traveling with Lufthansa anymore or recommend it!!!

Lost our luggage, needs better service in airport. No one was helpful

I like the flight Finnair service was great. Also the food was not good.

The seats are not comfortable if you are not tall.

Business class on British Air with the Airbus 320 means the same seating as main cabin ( 3 - 3), but with the middle seat of each three-seat row blocked off to become a platform/table. This is decidedly NOT a business class experience. Other aspects of the flight were fine.

First time on BA but will fly with them from now on! Everything about the flight was superb!!!

The crew were good. The flight was on time. The food was bad.

The seats are incredibly uncomfortable. My luggage didn't make it on the flight from London to Nashville.

it didn’t happen!!! they canceled it like 15 hours before the flight and made me find my OWN replacement flight and talk to them for FOUR hours!!!

Pilot kept us informed of status of slight delay. Much appreciated.

It was a flight operated by Aer Linus for BA and the plane and crew were very good but the food selection was average.

The flight was late and we missed our connection because of that

Check in at Hethrow was unorganized and hectic. Boarding pass machines were not working. Seats on plane should be limited as to how far they can recline.