we bought trip insurance from you and could not use it. 'underrated' only return 50 % of trip cost. my doctor told me i have stage 4 cancer and that I might not live till the end of the month..
we bought trip insurance from you and could not use it. 'underrated' only return 50 % of trip cost. my doctor told me i have stage 4 cancer and that I might not live till the end of the month..
Emirates is always great experience, however, they should reopen their lounge in Istanbul. The IGA lounge is not worth it
Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring
Didn’t like it at all. Cabin crew unfriendly. Very bad experience.
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid
The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess
Had the salad which tasted awfully spat it out but still got food poisoning 1 after running to toilet crew would not let me sit near toilets I was stuck in window seat
Well Is extra charge for everything and other companies include that and the price.
Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again
You booked my 7 year old son to sit on his own without his mum and dad in s separate row between two unfriendly adult strangers. The plane was disgusting and dirty, aisles and everywhere sticky. The lounge waiting area was filthy carpet and had insufficient seats so we had to sit on it to wait for 35 minutes and my 7 year old sone played on this filthy lounge carpet. The outside of the plane appeared clean. The pilot was helpful with the route and what to expect weather etc.
Comfort isn’t a word one uses on economy airlines! Boarding was okay, delayed but okay, the flight was good, quick and time was made up.
The seat leg room seemed much tighter on the way home My cheese toasty wasn’t that hot - didn’t realise till half eaten
With stairs on a rainy tarmac, EasyJet flights are ok for younger travelers with backpack only. Seniors with mobility issues find it challenging 😰. However, the crew and disability assistance folks at both ends eased that discomfort as much as possible for their various roles. Kudos to airport and EasyJet employees for their kind service.
The flight boarded a little late but made up the time in flight - much appreciated. The staff were efficient and fairly friendly One of the toilets wasn’t working - having only one functioning toilet for a flight of hundreds isn’t really acceptable. I still find it amazing that the budget airlines can’t even offer free tap water to passengers.
Plane out was great, one back was cramped. Awful. Thankfully great crew!
Nothing flight was on time, and we boarded and disembarked easily
Perfect timing, perfect departure, lovely crew on the ground and in the air.
Good flight. Take off a little late but make up the time
Everything’s went straight forward, no issues, good service and friendly crew
Left on time and arrived on time both ways, thank you
The flight was 45 mins delayed but the crew provided water and necessities like tissues
Cheap flights as you expect with Ryanair. I would take cheaper flights over entertainment and comfort for short haul travel. Main issue is usually delays at airports. In this case we landed roughly 2hr30 later than planned due to earlier delays with the plane. Not the worst I imagine
We each paid for 10kg checked in luggage. Flying out there were no issues sharing one case (20kg). Not so coming back. Additional £48 charge and unable to provide an explanation of why it was ok on one journey but not the other, or indeed what material difference it makes between 2x10kg cases vs 1x20kg case. Scam, and appalling from Ryanair.
Easy process and good flight experience The food good be better
I didn't like. The seats and the floor were very dirty and it is not the first time
Unfortunately didn't realise how far away Frankfurt Hahn airport is from Frankfurt the city. Outbound flight was delayed by 2.5 hours and no communication at airport, just a whisper emknating through the packed crowd ready to board at the gate as someone read out an email they had received. All rather poor and pathetic