Pros (+) The staff, very helpful!!!
Cons (-) Nothing, everything was great!
5 stars
Hotel Elcano Acapulco
Av Del Parque Y Las Palmas, 39690 Acapulco, Guerrero, Mexico
Acapulco, Mexico
See location+52 744 435 1500Provider
Provider for Hotel Elcano Acapulco
Provider for Hotel Elcano Acapulco
Provider for Hotel Elcano Acapulco
Photos of Hotel Elcano Acapulco
Overview
Situated in Acapulco, Hotel Elcano is within walking distance of Acapulco International Center and features an outdoor pool, a Jacuzzi and a private beach. It provides a gym, as well as valet parking, a 24-hour business centre and a kids pool.
A concierge, babysitting/child services and luggage storage are just some of the available services at the hotel. Laundry facilities, a hair salon and massage services are also provided.
Rooms at Hotel Elcano feature showers, telephones and hair dryers.
The hotel features both restaurant and bar where guests are able to relax of an evening with a meal and a drink. A selection of dining options are also available close by.
Hotel Elcano has easy access to Acapulco Bay and Papagayo Park. Cici Acapulco Magico and Estrella del Mar are each within walking distance.
Latest deals for Hotel Elcano Acapulco
Amenities at Hotel Elcano Acapulco
- Private beach
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Business centre
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry service
Services and conveniences
- Room service
- Business centre
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Pool and spa
- Pool
- Hot tub
Accessibility and suitability
- Disabled access
- Lift
Laundry
- Laundry facilities
- Laundry service
Things to do
- Beauty salon
- Gift shop
Parking and transportation
- Parking
Outdoor
- Private beach
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Reviews of Hotel Elcano Acapulco
8.3
Very good
675 verified ratings
Wonderful
343
Very good
121
Good
112
Okay
33
Fair
37
Mediocre
9
Poor
20
Summary of reviews
Guests say
Guests appreciated the hotel's fantastic beachfront location and stunning views, but many expressed dissatisfaction with the cleanliness and service, highlighting issues such as outdated facilities and unhelpful staff. Overall, while the location is a major draw, the hotel needs significant improvements in maintenance and customer service.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
3 reviews
9.6 out of 10
1 review
All reviews
Location
Av Del Parque Y Las Palmas, 39690 Acapulco, Guerrero
What's nearby
- Playa Tamarindos348 yd
- Acapulco Convention Center0.3 mi
- CiCi Acapulco Magico0.4 mi
- Playa Condesa1 mi
- Playa Icacos1.1 mi
- Acapulco Bay1.4 mi
- Galeria Las Brisas1.9 mi
- Jardin Botanico de Acapulco1.9 mi
- Parque Papagayo2.1 mi
- Playa Hornos2.1 mi
- Capilla de la Paz2.1 mi
- Museo Histórico de Acapulco2.9 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Elcano Acapulco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in AcapulcoGood to know
Value for money | 9.2 |
|---|---|
Distance to city centre | 3.4 mi |
Nearest airport | Acapulco Alvarez Intl |
Distance to airport | 9.1 mi |