Pacific Palace Hotel

4 stars
8.5
Very good
based on 1295 reviews
1,295 reviews
JL Duyung Sei Jodoh, Batam 29432, Indonesia
JL Duyung Sei Jodoh, Batam
+62 778 421 111
Fri 14/8
-
Sat 15/8
2 guests, 1 room
Outdoor view
Banquet hall
Bar
Other
Other
Conference room
Bedroom
Other
Stairs
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
8.5
Very good
1295 reviews

Latest deals for Pacific Palace Hotel

Fri 14/8
-
Sat 15/8
Double room, bed type unknown
£23
nightly with fees
Deluxe room, bed type unknown
£28
nightly with fees
Executive room, bed type unknown
£60
nightly with fees
Deluxe room, bed type unknown
£24
nightly with fees
Double room, bed type unknown
£26
nightly with fees
Executive room, bed type unknown
£75
nightly with fees
Deluxe room, 1 king bed
£29
nightly with fees
Queen room, 1 queen bed
£30
nightly with fees
Double room, bed type unknown
£35
nightly with fees
Standard Room, 1 queen bed
£31
nightly with fees
Double room, bed type unknown
£33
nightly with fees
Deluxe room, bed type unknown
£36
nightly with fees
Double room, bed type unknown
£36
nightly with fees
Double room, bed type unknown
£36
nightly with fees
Deluxe room, bed type unknown
£41
nightly with fees
Double room, bed type unknown
£38
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Pacific Palace Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Oven
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Things to do

  • Gift shop
  • Beauty salon
  • Karaoke
  • Table tennis
  • Night club

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Free parking
  • EV charging station
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Balcony

Family friendly

  • Child pool

Fitness

  • Fitness centre

Reviews of Pacific Palace Hotel

8.5
Very good
1295 verified ratings
Wonderful
623
Very good
274
Good
177
Okay
100
Fair
49
Mediocre
31
Poor
43

Summary of reviews

Guests say
Guests frequently compliment the hotel's breakfast variety, spacious rooms, convenient location near the ferry terminal and shopping malls, and overall value for money. Many appreciate the unique ferry-themed design and friendly staff. However, several reviews mention issues with cleanliness, such as lingering odors, mold, and occasional pests. Some guests also note that the hotel is a bit dated and could benefit from refurbishment, and there are occasional complaints about smoking smells and limited breakfast options. Overall, the positives outweigh the negatives for most guests, especially regarding breakfast, room size, and value.
AI-generated from customer reviews
Breakfast9 out of 10
Location8.5 out of 10
Value for Price8.5 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
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Location

JL Duyung Sei Jodoh, Batam 29432

What's nearby

  • Bengkong2.3 mi
  • Drak Bike Park5.1 mi
  • Mega Legenda5.3 mi
  • Tamarin Santana Golf Club7.1 mi
  • Barelang Bridge12 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 55110, 9120502802785

Essential information about Pacific Palace Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
November
£29
£35
Cheapest month to stay with an average 6% drop in price.
Most expensive month to stay with an average 13% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Pacific Palace Hotel

Which month has the cheapest rates at Pacific Palace Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Pacific Palace Hotel is March, with an average nightly rate of £22. The most expensive month is May at £40 per night.

What is the cheapest day to book Pacific Palace Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Pacific Palace Hotel is Sunday, with an average nightly rate of £23. The most expensive day is Saturday at £91 per night.

How far in advance should you book Pacific Palace Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Pacific Palace Hotel, book around 2 weeks in advance. This could save you approximately 32% compared to booking last minute.

KAYAK's top tips for your stay at Pacific Palace Hotel

  • If you’re after a cheap room at Pacific Palace Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in October and November.
  • The cheapest price a room at Pacific Palace Hotel was booked for on KAYAK in the last 2 weeks was £26, while the most expensive was £29.
  • How long should you stay at Pacific Palace Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Pacific Palace Hotel

  • Where is Pacific Palace Hotel located?

    Pacific Palace Hotel is located at JL Duyung Sei Jodoh, 3.8 miles from the centre of Batam. Bengkong is the closest landmark to Pacific Palace Hotel.

  • When is check-in time and check-out time at Pacific Palace Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Pacific Palace Hotel.

  • Does Pacific Palace Hotel offer free Wi-Fi?

    Yes, Pacific Palace Hotel offers free Wi-Fi.

  • Does Pacific Palace Hotel offer free parking?

    Yes, Pacific Palace Hotel offers free parking.

  • How far is Pacific Palace Hotel from the airport?

    Pacific Palace Hotel is 8.2 miles from Batam Hang Nadim. Pacific Palace Hotel is 14.1 miles from Singapore Changi.

  • Does Pacific Palace Hotel have a pool?

    Yes, Pacific Palace Hotel has a pool on-site.

  • How does KAYAK find such great Pacific Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Pacific Palace Hotel in Batam and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pacific Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pacific Palace Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
3.8 mi
Batam Hang Nadim
8.2 mi

Everything you need to know for your stay in Batam

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