Pacific Palace Hotel

4 stars
JL Duyung Sei Jodoh, Batam 29432, Indonesia
Batam, Indonesia
8.3
Very good
based on 1116 reviews
1,116 reviews
Tue 25/11
-
Wed 26/11
1 room, 2 guests
Deals from
£17
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£17
Double room
£22
Deluxe room
£24
29 more Pacific Palace Hotel deals
29 more Pacific Palace Hotel deals
Photos of Pacific Palace Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hotel with 2 restaurants, near Harbour Bay Ferry Terminal This smoke-free hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
8.3
Very good rating
Based on 1,116 verified guest reviews

Latest deals for Pacific Palace Hotel

Tue 25/11
Wed 26/11
Deluxe room
bed type unknown
£24
nightly with fees
bed type unknown
£25
nightly with fees
bed type unknown
£30
nightly with fees
Double room
bed type unknown
£22
nightly with fees
bed type unknown
£27
nightly with fees
bed type unknown
£27
nightly with fees
Queen room
1 queen bed
£24
nightly with fees
1 queen bed
£26
nightly with fees
1 queen bed
£27
nightly with fees
Executive room
bed type unknown
£59
nightly with fees
bed type unknown
£63
nightly with fees
bed type unknown
£64
nightly with fees
Standard Room
bed type unknown
£17
nightly with fees
1 queen bed
£32
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Pacific Palace Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Access to health care professionals
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Kettle
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Things to do

  • Gift shop
  • Beauty salon
  • Karaoke
  • Table tennis
  • Night club

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Free parking
  • EV charging station
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Child pool

Outdoor

  • Balcony

Fitness

  • Fitness centre

Reviews of Pacific Palace Hotel

8.3
Very good
1116 verified ratings
Wonderful
514
Very good
227
Good
165
Okay
94
Fair
48
Mediocre
30
Poor
38

Summary of reviews

Guests say
Guests appreciated the spacious rooms and friendly staff, highlighting the good atmosphere and variety in breakfast options. However, many expressed dissatisfaction with the service quality, cleanliness issues, and the value for price, particularly regarding the air conditioning and breakfast quality.
AI-generated from customer reviews
Room Size9 out of 10
Atmosphere8.5 out of 10
Breakfast2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
Value for Price1 out of 10
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Location

JL Duyung Sei Jodoh, Batam 29432

What's nearby

  • Bengkong2.3 mi
  • Drak Bike Park5.1 mi
  • Mega Legenda5.3 mi
  • Tamarin Santana Golf Club7.1 mi
  • Barelang Bridge12 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Pacific Palace Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
October
£30
£24
Cheapest month to stay with an average 14% drop in price.
Most expensive month to stay with an average 7% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Pacific Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Pacific Palace Hotel

  • If you’re after a cheap room at Pacific Palace Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in January and October.
  • The cheapest price a room at Pacific Palace Hotel was booked for on KAYAK in the last 2 weeks was £24, while the most expensive was £24.
  • How long should you stay at Pacific Palace Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Pacific Palace Hotel

  • Where is Pacific Palace Hotel located?

    Pacific Palace Hotel is located at JL Duyung Sei Jodoh, 3.8 miles from the centre of Batam. Bengkong is the closest landmark to Pacific Palace Hotel.

  • When is check-in time and check-out time at Pacific Palace Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Pacific Palace Hotel.

  • Does Pacific Palace Hotel offer free Wi-Fi?

    Yes, Pacific Palace Hotel offers free Wi-Fi.

  • Does Pacific Palace Hotel offer free parking?

    Yes, Pacific Palace Hotel offers free parking.

  • How far is Pacific Palace Hotel from the airport?

    Pacific Palace Hotel is 8.2 miles from Batam Hang Nadim. Pacific Palace Hotel is 14.1 miles from Singapore Changi.

  • Does Pacific Palace Hotel have a pool?

    Yes, Pacific Palace Hotel has a pool on-site.

  • How does KAYAK find such great Pacific Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Pacific Palace Hotel in Batam and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pacific Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pacific Palace Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
3.8 mi
Batam Hang Nadim
8.2 mi

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