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Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Cons: Lost luggage

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Cons: Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare.

Cons: Without any explanation, Air China delayed my flight from Beijing to Hong Kong for 3 hours and ground staff still had an bad attitude toward hundreds of passengers asking questions.

Pros: Cheap price.

Cons: The food was not great. No USB chargers. Other passengers were noisy.

Pros: There was a 2-hour delay after all the passengers boarded.

Cons: Boarding process in Beijing Airport.

Pros: The seating was very comfortable

Cons: The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough.

Cons: too many little children

Pros: The crew was great and the dinner was really good!

Cons: Breakfast could have been better and the seat was pretty uncomfortable

Cons: More help for missing the flight.

Pros: The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down

Cons: The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice

Pros: There was no problem Everything was good

Cons: Learn food from Cathay pacific Add more movies

Pros: Smooth transfer at CAN

Cons: Vegetarian food needs to be better. Tasteless food served. No options for vegetarian.

Pros: Quick boarding, gracious crew

Cons: Entertainment limited to TVs overhead. Bland food. Tight seats

Pros: Crew was very attentive.

Cons: Timing, the connection timing was bad, I missed my connection to Calgary

Pros: Gave me aisle seat, great service

Cons: Immigration

Pros: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Cons: Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea.

Pros: Easy boarding, friendly crew, good food

Cons: Nothing to report

Cons: The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway

Pros: The price!

Cons: Internet connection.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Cons: Food has gone down a lit

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Cons: Food we got was not promised. Drinks are not served or highlighted based on requirements

Pros: seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible.

Pros: crew is good and helpful.

Cons: The food was terrible. Needs to improve the quality of the food.

Pros: I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon

Cons: Providing better food and movie

Pros: crew was amazing.. seat are comfortable

Cons: if the food includes children meal .

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Pros: Getting off of the plane

Cons: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Pros: Nice flight; very comfortable

Cons: Short flight; so no in-flight entertainment (no problem though)

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: General flight journey

Cons: Crew could have been more pleasant

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Pros: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.

Cons: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.

Cons: Is amazing

Pros: The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight

Cons: I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode.

Cons: Cancel last minute and no compensation given, how rude it is.

Cons: It will be nice if there’s choice for vegetarian meal

Cons: lost my luggage

Pros: Friendly crew. Good entertainment options.

Cons: Next time I have to check in on line before going back.because there was a long line up.

Pros: Great customer service

Cons: On time departure

Pros: I like the new plane airbus A350-900. It was quite and very little turbulence

Pros: Kind staff

Cons: Same meal three times in a row. Plane had to turn around 4 hours into the flight. I would like a refund.

Pros: The food was not bad. The crew was okay and definitely not amazing.

Cons: Seats could be bigger and more comfortable like their alliance partners ANA, Asiana and Eva.

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Cons: The check in counter could open earlier. The line up was long. Our flight leaves at 0210 to Nanjing while the flights to Beijing leaves at 2:30 yet the check in counter open earlier than ours.

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Pros: Nothing is amazing.

Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.

Pros: On time and good service from. Cabin crew

Cons: The flight was on time, everything on schedule. Everything was good

Pros: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.

Cons: The garuda business class lounge at denpasar was disappointing. Food was not fresh.

Pros: Although not asked, I was reseated to a front row seat, which has more space.

Cons: Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Pros: The Air China crew was exceptional. They made sure wheelchair service was available all of the time without a hitch. They were very compassionate

Cons: The coach seating is very tight. I wish there was more leg room.

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Pros: Didnt have a neighbor. Lucky draw

Cons: Had difficulty with online check in through china southern

Pros: A380 plane so it was quiet and comfortable

Cons: 1. Great difficulty selecting seats ahead of time 2. In flight entertainment system limited and poorly organized 3. No power or usb connection 4. Food was not very good - even by airplane standard

Pros: Crew very helpful in helping me make my connection in Guangzhou when our flight was late.

Cons: Dingy waiting area separated from terminal. Boarding is random once it starts. Food was like 1980s airplane food.

Pros: The crew was very kind and the staff made sure I had an isle seat as well as an exit row because I am quite tall. The check-in process and support was excellent. I would highly recommend this flight line to anyone needing to travel through China.

Cons: The individual seats did not have any way to charge devices. This made it impossible to do any offline work on my phone for fear that it would run out of charge on the extended flight.

Pros: The cabin crew were very friendly, organised and polite.

Cons: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Pros: Still the most economical choice to fly from Brunei direct to Australia.

Cons: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

Pros: Gave me aisle seat, great service

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pros: Same as above on SIN-BKK

Cons: Next time in B787 Dreamliner

Pros: Crew is attentive to our needs

Cons: NA

Pros: Friendly service and not a super crowded plane.

Cons: In-seat entertainment was not working for me, and boarding process could be drastically improved.

Pros: I can say all the crew was amazing

Cons: They are doing excelent job.