Overview

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Festa Winter Palace

Borovets, Borovetz 2010, Bulgaria
+359 2489 7222

£81+

Overall guest ratings

8.1/10 Excellent
Based on 789 reviews

Review highlights

  • 7.5
  • 7.0
  • 4.9
  • 4.3

Nearby

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    About

    With a stay at Festa Winter Palace in Samokov (Borovets), you'll be convenient to Borovets Ski Resort and Tsarska Bistritsa. This 5-star hotel is within the region of Musala Peak.

    Rooms

    Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a 24-hour health club, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Business centre
    • Laundry facilities
    • Laundry service
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 789 reviews
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.6 "Location is acceptable."
      5.0 "Average proximity to the city centre, said 50%."
      5.0 "50% thought the parking prices were average."
    • 5.5 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 4.9 "Rooms are not good."
      2.4 "76% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      0.8 "92% didn't like the balcony."
      0.9 "91% found problems with the furniture."
      1.4 "86% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
      4.3 "57% criticized the small bathroom."
    • 4.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.3 "Unfriendly atmosphere, according to 67%."
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    Overall rating

    8.0 Good
    Based on 512 reviews
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Location is acceptable."
    • 5.4 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 4.7 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
    • 4.6 "Internet is poor."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 268 reviews
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.5 "Location is acceptable."
    • 6.1 "Pool is mediocre."
    • 5.2 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 4.7 "Rooms are not good."
      1.8 "82% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
    • 3.3 "Vibe wasn't good."
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    Overall rating

    8.8 Excellent
    Based on 7 reviews
    • 5.1 "Rooms are ok."
    data provided by TrustYou

    Recent reviews


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