Overview

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Festa Winter Palace

Borovets, Borovetz 2010, Bulgaria
+359 2489 7222

Call

+359 2489 7222
Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.1/10 Excellent
Based on 688 reviews

Review highlights

  • 7.6
  • 6.7
  • 6.5
  • 4.7

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    With a stay at Festa Winter Palace in Samokov (Borovets), you'll be convenient to Borovets Ski Resort and Tsarska Bistritsa. This 5-star hotel is within the region of Musala Peak.

    Rooms

    Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a 24-hour health club, and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Business centre
    • Laundry facilities
    • Laundry service
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 688 reviews
    • 7.6 "Good service."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Location is acceptable."
    • 5.2 "Average comfort."
    • 4.7 "Rooms are not good."
    • 1.9 "Disappointing internet connection."

    Overall rating

    8.2 Excellent
    Based on 419 reviews
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.5 "Average comfort."
      7.0 "70% thought rooms were spacious."
      6.0 "For only 60%, the noise level was all right."
    • 4.8 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      0.8 "92% complained about the bathroom."
    • 3.6 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 261 reviews
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Location is acceptable."
    • 5.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.9 "Value below average."
    • 4.8 "Not very comfortable."
      1.8 "82% didn't like the uncomfortable beds."
    • 4.5 "Rooms are not good."
      1.8 "82% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 6 reviews
    • 5.0 "Rooms are ok."
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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