Overview

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Festa Winter Palace

Borovets, Borovetz 2010, Bulgaria
+359 2489 7222

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+359 2489 7222

Overall guest ratings

8.1/10 Excellent
Based on 852 reviews

Review highlights

  • 7.9
  • 7.4
  • 7.3
  • 3.1

Good to know

  • Friendly service
  • Spacious rooms

Nearby

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    About

    Festa Winter Palace features a nightclub and a free kids' club, plus an airport shuttle is available for EUR 60 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body treatments. 2 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer balconies and deep soaking tubs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Ski-in/Ski-out
    • Storage available
    • Business centre
    • Laundry facilities
    • Laundry service
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 852 reviews
    • 7.9 "Good location."
      8.8 "Close to winter sports facilities, according to 88%."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.3 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      5.7 "For only 57%, the noise level was all right."
    • 5.6 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.0 "Beds were acceptable for 50%."
      5.0 "Only 50% thought the furniture was functional."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 1.5 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 562 reviews
    • 7.7 "Good location."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.0 "Beds were acceptable for 50%."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 1.6 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 289 reviews
    • 7.5 "Good breakfast."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.5 "Good location."
    • 5.8 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 5.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 3.5 "Bad amenities."
    Good to know
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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