Overview

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Hôtel Mercure Carcassonne la Cite

18 rue Camille Saint-Saens, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 92 82

£75+

Overall guest ratings

8.3/10 Excellent
Based on 1,347 reviews

Review highlights

  • 9.5
  • 8.9
  • 6.7
  • 5.7

Good to know

  • Accessible parking
  • Near city centre
  • Wonderful sightseeing
  • Affordable parking

Nearby

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    About

    A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cité hotel looks just like a farmhouse in the Languedoc. Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel's warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace. We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 1,347 reviews
    • 9.5 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      8.8 "Great parking, according to 88%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Generally very clean."
      8.5 "85% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.5 "Pool is good."
    • 7.5 "Good breakfast."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.7 "Average value."
      5.6 "The price was ok for 56%."
    • 5.7 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.0 "50% thought the bathroom was big enough."
      6.1 "Only 61% thought the shower was ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.1 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      5.0 "50% thought the bathroom was big enough."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 929 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought parking was inexpensive."
      9.9 "99% liked the proximity to sightseeing."
    • 8.8 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 6.7 "Average value."
    • 5.3 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.7 "Only 57% thought the shower was ok."
    • 4.9 "Not very comfortable."
      3.6 "64% said rooms were small."
      4.5 "55% criticized the small bathroom."
    • 2.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 390 reviews
    • 9.7 "Terrific location."
      9.0 "Great parking, according to 90%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought parking was inexpensive."
    • 8.8 "Generally very clean."
      8.4 "84% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.3 "Pool is good."
    • 7.4 "Good breakfast."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.4 "Average value."
    • 6.1 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 26 reviews
    • 9.6 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.2 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Near city centre"
    "Wonderful sightseeing"
    "Affordable parking"
    data provided by TrustYou

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