Bournemouth Hotels

Everything lovely place to stay

It is in a very good location and a charming old building

The room had no windows, I thought we were in a storage cupboard, the shower kept changing temperature and the shower head kept falling down. The bed was tiny and hard. It was a really dreadful hotel.

The view was spectacular, and that combined with a modern bar and restaurant is all you need from a hotel and tge Sutcliffe hotel provided.

I sorely let down by the building it's self and the facilities it provides, the photos a taken in a way to make you believe everything Is a lot bigger than it really is. The corridors are small. And although I imagine the experience of being in a penthouse would be worth it all however we didn't get that opportunity and for the price we paid you would of thought we would have.

Indoor pool was lovely, and staff were very polite

It was a hotel perhaps more suited to slightly older clients, and not a young family such as ours. Also, some of the details varried a little from those displayed on the internet, such as check in and check out times.

Handy for visit to relations.

Inexperienced bar man. Drinks very expensive. Noisy residents in middle of night.

Having stayed at the Croham Hotel before i have always found it to be comfortable and conveniently located for the Town Centre . The staff are friendly and couteous and the rooms most of which have now been refurbished clean and comfortable. My last stay was with friends and family all of whom found the Hotel satisfactory for all their requirements. I certainly would have no hesitation in staying at the Croham again.

Not really a complaint but an observation that it would be nice for toiletries, shower gel etc to be provided as they do in other Hotels.

Very frienly staff

Poor decor throughout rooms, dirty swimming pool and just generally looking run down

Very close to the sea,we could use facilities from 2other sister hotels,indoor pool in case of bad weather, polite staff,parking spaces,

Rooms are unbelievable small, walls were dirty, soap dispenser didn't work so I went to reception to ask for new one, they wrote it down a note but did nothing for the next 4days till we left,so I had to buy soap on my own

we have used a few hotels in bournemouth , but this is the cleanest hotel we have ever stayed at , the staff were exellent and we will definitley stay again owen & carol emmott

everythin was brilliant

Friendly staff and nice room, bar and general comfortable feel to the hotel

Rooms not been decorated for decades, paint peeling off walls, unclean (hairs in bathroom and suspicious marks on wall next to bed). Staff attitude is 'you get what you see'. Had I paid half the price it wouldn't have been an issue but £140 per night was a total rip off. Carpets falling off stairs which is a safety hazard, someone get trapped in lift - faulty towers hotel experience. Doors were so heavy that they slam all morning so lie in wasn't possible.

Everything. Only slight plus was beds were more comfortable than they looked. Some of the junior staff were polite enough but the Manager wasn't sympathetic when I complained. Won't be staying at the Roundhouse again.

We enjoyed our full english breakfast . I booked a twin room and got a triple room.

The room was drafty and cold due to windows being old and you could hear the noise of traffic at night . suggest put new double glaze windows and all heat was lost .

nice big room & comfortable bed. good location for what we wanted. helpful staff when we had a problem with the bathroom.

the bathroom wasnt very good. toilet didnt flush but they did rectify it while we were out & a bit dirty.

The rooms were clean well decorated, comfy and warm on a cold winters day

Breakfast was good and the staff very friendly

The comfortable lounges, the attentiveness of the staff and their efforts to please.

The bedroom needed an update and was a little sparse.

Pleasant and helpful staff.Good food.Warm and comfortable, bright and clean.

Luke warm shower

location and facilities on site, both the so bar and 1812 are excellent, didnt need to leave the hotel.

very dog friendly and excellent sea view room

shabby bathroon and poor shower

Staff were friendly

badly in need of renovation, not that clean

Hotel and room clean and warm and adequate. Breakfast good

Although a warning was given water took a long time to heat up (more than 10 minutes for shower) and then only luke warm

The room was fantastic and very comfortable

Breakfast was very disappointing, not very edible

Everything about the hotel was excellent, friendly staff, good facilities and very clean, I will definitely return again and recommend this hotel to everybody.

nothing

nothing too much trouble

watered down orange juice at breakfast

Room was very spacious

Cost of food.

I really enjoyed using the pool but I did not appreciate having to pay extra to use it.

Paying for swimming pool facilities. Befro side lights not bright enough to read under !

Location is great for beach, walks, cafe, restaurants and shops.

/

/

Comfortable beds and good location for the beaches and town centre

After climbing to the 3rd floor my key card failed to work so after trudging back down and back up again it let me in the room to find another couple already in there? Eventually managed to find me my own room! It worried me that if i went out someone might be let into my room. Food very poor in restaurant, especially the price paid, if you like decent portion size go elsewhere, if you eat pidgeon portions you will be happy!

Lack of heating in the hotel on one of the coldest weekends of the year

Excellant room , friendl;y and helpful staff , close to station , cuisne a little institutional but limited time of year

I found the staff very sociable and welcoming and very helpful to provide information.

We did want quiet rooms but found that on the saturday night a party with loud music went on till 12:50 am and disturbed guests staying at the hotel

Both the staff and food were excellent.

The bathroom needs modernising.

Friendly hote. Superior double was nicely decorated with little balcony- can't expect 'views' as surrounded by other hotels. Restaurant very good. Staff particularly friendly. Near enough to both prom and town. Would go back.

Decor very very tired (corridors & bathroom) It was a typical old fashioned "seaside" hotel... the bathroom hasn't been changed since the 70's (nasty pink suite) and had a mouldy/damp smell. The room also felt extremely draughty and cold, despite the heating being on! The staff were friendly enough though. So to sum up, it is OK for one night.

a up grad of room free of carge

noizy nabbears but was lookd aferter

Size of room (family)

Halls and room walls in need of redecorating/plastering

Good breakfast, clean room value for money

Bathroom badly needed updating, bath very rough and sealant needed re doing i would not like to bath but shower was ok

Plasant, good dealings with staff - very satisfactory from that side of things.

Room was in good condition, very clean, but so small moving around was difficult.

Reception staff friendly and helpful, good sized room, clean, excellent sea view. Lovely breakfast and attentive waiting staff. Very good location. Found a good price through booking.com

Great value, comfy room, good shower, warm. Good breakfast too. Brought a smile to my face. Nice people too.

Nothing. Cannot complain about anything for the price. Terrific.

Good breakfast and good Wifi connection. Friendly staff

Straightforward to book and to reach Good value for money Good buffet breakfast

Some fittings were a little worn

Although it seemed a slightly shabby on first impression the bedroom was comfortable and the bathroom spotless. Good breakfast

Nothing particularly

room had an odd smell, as if used by a smoker in the past

Excellent location for BIC and Bournmouth area. Excellent breakfast and Dinner plenty of choice. Booking again for next year.

The breakfast was brilliant and service very good

Ensuite a bit tired but for a one night stay acceptable

very comforble and close to bic which we had a concert for

there was a party in the funtion room below us which was noice but finnish by midnight

It was an excellent location for getting into town and the beach. Very peaceful too.

On a very cold day the hotel was warm and inviting. Liked the bar and lounge.

Bar food and cream teas were excellen,t not so impressed with the main courses in the restaurant.

nice bar area.

the bed was a bit uncomfortable. mattress was old.

Close to BIC & shopping

Friendly staff. Value for money

Nothing to dislike

The reception and lounge area was very attractively decorated and inviting. All the staff we dealt with were very pleasant and helpful.

The bedrooms were very basic and the blinds in our room were broken in places. The room was also at the front of the hotel so was quite noisy, however it was clean and warm.

We had a lovely couple of nights, when we stayed over to see a concert at bic. Room a bit small, but very clean, and nice comfy bed. Ideal for what we wanted. Staff very nice and friendly.

Didn't like the cheap sausages at breakfast!! Thought the louge meals were a bit expensive.

The friendly Staff

Nothing

Small family-run hotel located close to railway/coach/bus station and ASDA. The staff is friendly and the room is spotless, neat and quiet.

The only drawback of this hotel is that there is no elevator and guests have to carry their luggage to their rooms.

friendliness of staff, good choice at breakfast. comfortable room with plenty of space and facilities i.e. fridge, iron etc.

we found nothing to dislike