Bournemouth hotels

Leisure facilities £15 to pay for car parking. No mention of this until we had arrived. Staff could be a little overzealous. We received the bill for our evening meal before we had had our dessert and coffee and our table was cleared while we were getting our cooked breakfast

The breakfast was very delightful, lot of choices and they do cater for vegetairans and those who use soya milk. The spa facilities were good. However, I would say that the hotel needs refurbishment and some area needs modernisation. Being told that we are limited to one towel each by one particular member in the spa club. This was not the case with other staff members.

It is in a very good location and a charming old building The room had no windows, I thought we were in a storage cupboard, the shower kept changing temperature and the shower head kept falling down. The bed was tiny and hard. It was a really dreadful hotel.

Nice spacious room and spacious general areas staff were very obliging. Could not control temperature in room which got very hot. But in fairness that is a problem a lot of older hotels have.

The hotel was very comfortable. The service in the restaurant for breakfast was not good.

the pool and sauna .breakfast the room was an insult ,bathroom outdated and very dirty shower unfit to use . plugs loose on walls wallpaper a disgrace ,torn and dirty.

we found the location ideal for the shops and theatre.The breakfast was very good and the staff very polite and friendly. creaky floorboards and the housekeeping staff started vacumming at 8.30 in the room upstairs. Also building work taking place although this was probably reflected in the price we paid.

The staff and the breakfast were superb. The bedroom smelt, believe it emminated from the mattress. Arrived late too tired not until next day the smell had ingressed into clothing. Decor poor and needs complete refurbishment.

when handing in my key the receptionist could not give me a receipt for the room have requested copy but by 6th July still waiting

Good location, great view from room with balcony and very friendly staff.

yes as previous reviews - lift scary. hot water very hot and could not cool down shower. cold water warm. toilet cistern took long time to refill,

The bed. The view of sea. The alfresco eating around the pool The abcence of a shower. The lack of promised sauna in facilities advertised in sister hotel.

Hotel and room clean and warm and adequate. Breakfast good Although a warning was given water took a long time to heat up (more than 10 minutes for shower) and then only luke warm

It was very clean and modern and the staff were very friendly No food in the evenings. There was no sound proofing in the room, when the people came into the room above it was like they were sat in the room with us

Friendly staff. Value for money Nothing to dislike

The reception and lounge area was very attractively decorated and inviting. All the staff we dealt with were very pleasant and helpful. The bedrooms were very basic and the blinds in our room were broken in places. The room was also at the front of the hotel so was quite noisy, however it was clean and warm.

Good Scrambled egg and service at Breakfast.

We stayed at this hotel to attend a wedding and reception. The Orchid has excellent facilities for both weddings and wedding receptions and the staff are very friendly and helpful.

It was the perfect location for us, with parking on site The room was quite hot as despite it being extremely warm & sunny, the hot was still on full blast.

very comforble and close to bic which we had a concert for there was a party in the funtion room below us which was noice but finnish by midnight

Leisure facilities were good The Connaught Lodge needs updating

The staff were very helpful. I believe you should make it clearer that this is a separate hotel to the Connaught Hotel. Our room in the Connaught Lodge was very basic and would be what I would consider a budget room. I don't consider the price I paid a budget price and was not looking for a budget room.

The Staff and location Bar snack, basic under cooked and over priced

The breakfast was brilliant and service very good Ensuite a bit tired but for a one night stay acceptable

No thing The worst hotel I have been

Peaceful, comfortable, pleasant decor and clean. Would have felt more comfortable with window covering for bathroom window - felt a little exposed at night/not sure what was directly outside.

Helpful staff, delicious breakfast The bathroom was very shabby, seemed to be limited parking, the walls in our room were so thin we could hear the conversation in the room next to us

Staff was nice Room too dark, tern coulours

The breakfast was very good, excellent selection and the waiting staff were helpful. We chose this hotel on the basis that it was advertised as disabled friendly & we specifically made a request for a room with disabled access. We were placed in a room on the third floor which was quite large but to get to it involved using two lifts and two ramps one of which was far too steep to be negotiated without assistance. My wife uses an "Acitive" wheelchair which is smaller than most and yet it would not fit through the door of the bathroom in our room. If you are a wheelchair user I would strongly recommend that you look elsewhere for your accomodation. We tried to lodge a formal complaint whilst at the hotel but were advised to do so in writing which is what we will do.

Good breakfast, clean room value for money Bathroom badly needed updating, bath very rough and sealant needed re doing i would not like to bath but shower was ok

Crowds of people smoking on hotel reception steps, this was intimidating and made access very difficult as stepping over people seemed to br the only way to get into the hotel.

Friendly, efficient and comfortable. Good hot buffet style English breakfast. Constant low background noise from air-con plant throughout the night.

Spacious room even for 4 of us(3 beds not bunk). Breakfast. Swimming pool. Friendly staff.

Location, parking, nice big room. The evening meal was spoilt by a foreign gentleman sitting next to our table who obviously had a cold, and with no regard for fellow diners, kept sniffing and making 'pig' like noises. In addition, some of the food was obviously microwaved and was very poor. The waitress also asked me to pay for the wine at the table! I've never had that before in a hotel restaurant. A bad meal all round.

I travel to Dorset once a month and I always stay at the Wessex. Provides good value for money and its location is ideal for my purposes place is now starting to look and feel a bit jaded and could do with a bit of tlc

lift too small