Recent reviews
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7.3
The facilities were very good, the position was excellent in the city centre, the staff were very friendly and the room was very clean Either the air conditioning wasn't working or I couldn't work out how to use it. There were no instructions. I like fresh air so slept with the windows open and was bitten by mosquitos. Maybe the hotel could provide instructions for technophobes like me.
review from KAYAK -
5.0
The apartment was near the centre of Ferrara and the hotel staff were very helpful. We had to leave a deposit of 300 Euros in case of damage and also pay for the apartment when we checked in (which I paid for on my credit card). When we checked out the deposit was returned in cash on the last day of our holiday, as they said they couldn't reimburse my credit card.
review from KAYAK -
6.3
The staff were very friendly and helpful... my wife and I arrived with our 2yr old. Although I'd put my daughter on the original booking request, she didn't appear on the reservation. The minute the receptionist saw her, she upgraded us to a larger suite without us asking, saying that our original suite wouldn't have been big enough. We arrived Thursday and left Tuesday. We didn't see the maid once - not good when you have a young child, dirty nappies, etc
review from KAYAK -
7.3
Everything, except that a service fee of 60 Euro was charged during booking, in contrast to the descriptions on the webpage before. It appeared on the last page of the booking process. Probably, this is not the hotel´s fault though, but of booking.com.
review from KAYAK -
7.6
Great location and value for money.
review from KAYAK -
8.0
Great location, nice room, very comfortable, very good breakfast, friendly and helpful staff. All was good.
review from KAYAK -
7.6
Very helpful and friendly staff; excellent location in centre of town
review from KAYAK -
6.0
location It was not enough light in my room (electricity)
review from KAYAK -
7.6
hotel staff is very friendly
review from KAYAK
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7.3
The facilities were very good, the position was excellent in the city centre, the staff were very friendly and the room was very clean Either the air conditioning wasn't working or I couldn't work out how to use it. There were no instructions. I like fresh air so slept with the windows open and was bitten by mosquitos. Maybe the hotel could provide instructions for technophobes like me.
review from KAYAK -
7.3
Everything, except that a service fee of 60 Euro was charged during booking, in contrast to the descriptions on the webpage before. It appeared on the last page of the booking process. Probably, this is not the hotel´s fault though, but of booking.com.
review from KAYAK -
7.6
Great location and value for money.
review from KAYAK -
7.6
Very helpful and friendly staff; excellent location in centre of town
review from KAYAK -
7.6
hotel staff is very friendly
review from KAYAK
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5.0
The apartment was near the centre of Ferrara and the hotel staff were very helpful. We had to leave a deposit of 300 Euros in case of damage and also pay for the apartment when we checked in (which I paid for on my credit card). When we checked out the deposit was returned in cash on the last day of our holiday, as they said they couldn't reimburse my credit card.
review from KAYAK -
6.3
The staff were very friendly and helpful... my wife and I arrived with our 2yr old. Although I'd put my daughter on the original booking request, she didn't appear on the reservation. The minute the receptionist saw her, she upgraded us to a larger suite without us asking, saying that our original suite wouldn't have been big enough. We arrived Thursday and left Tuesday. We didn't see the maid once - not good when you have a young child, dirty nappies, etc
review from KAYAK -
6.0
location It was not enough light in my room (electricity)
review from KAYAK
