Overview

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Guangzhou Phoenix City Hotel

Phoenix City, Xintang Section, Guangzhou 511340, China
+86 208 280 8888

£54+

Overall guest ratings

9.3/10 Excellent
Based on 4,731 reviews

Review highlights

  • 8.6
  • 8.0
  • 7.9
  • 6.5

Good to know

  • Great reception
  • Pleasant entrance area
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    A great choice for a stay in Guangzhou, Guangzhou Phoenix City Hotel features a nightclub and offers an airport shuttle (available on request) for CNY 600 per vehicle. Guests can indulge in facials, and Vienna Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. There are 2 outdoor pools and an indoor pool at this upscale hotel, and in-room conveniences like washers/dryers and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Washer/dryer available in-room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 4,911 reviews
    • 8.6 "Great service."
      8.8 "88% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
    • 8.0 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.7 "77% thought it was pleasantly quiet."
      8.2 "82% liked the big bathroom."
    • 7.9 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      8.6 "86% enjoyed the lobby entrance."
    • 7.5 "Good location."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% thought the shower was ok."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 245 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.9 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 7.5 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      8.5 "85% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 7.3 "Good location."
    • 7.2 "Good amenities."
      8.5 "85% enjoyed the lobby entrance."
    • 6.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."

    Overall rating

    9.2 Excellent
    Based on 1,227 reviews
    • 8.4 "Great service."
      9.0 "90% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 7.3 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      8.8 "88% enjoyed the lobby entrance."
    • 7.3 "Good location."
      7.1 "Easily accessible by car, said 71%."
    • 7.2 "Good amenities."
      8.8 "88% enjoyed the lobby entrance."
      9.7 "97% found the grounds to be nice."
    • 7.0 "Good breakfast."
    • 6.8 "Pool is mediocre."
    • 6.5 "Rooms are ok."
    • 5.8 "Food is average."
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    Overall rating

    9.4 Excellent
    Based on 3,143 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
    • 8.5 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      8.6 "86% enjoyed the lobby entrance."
    • 8.3 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.8 "78% thought it was pleasantly quiet."
    • 8.0 "Breakfast is good."
    • 7.7 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.6 "86% enjoyed the lobby entrance."
      9.9 "99% found the grounds to be nice."
      10.0 "Business facilities were excellent, according to 100%."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.7 "Only 67% thought the shower was ok."

    Overall rating

    8.6 Excellent
    Based on 294 reviews
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.8 "High comfort."
      9.4 "94% thought rooms were spacious."
    • 7.7 "Good location."
    • 7.7 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 7.6 "Good breakfast."
    • 6.5 "Rooms are ok."
    Good to know
    "Great reception"
    "Pleasant entrance area"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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