Madrid Hotels

Old world charm and location. Great lobby and dining rooms

Room furnishings and hall carpets need refreshing

Staff was delightfully enthusiastic. Setting was beautiful!

Excellent location near to the bus and AVE terminal.

The security of the hotel needs to improve.

Location and staff were terrific and helpfully.

Convencion Hotel is not more than a old style business hotel but......if an Hotel is made up especially for business .....how come WIFI SUCKS SO MUCH!??? They told me that for a "premium" connection I would need to pay 4 Euro a day. I did and my connection "upgraded" to 3mb/s.....are you f..ing killing me??? Leave this hotel for few more year until they will understand what is a "business" Hotel...Forgot about the garage....it is a mouse trap not a garage! Leave this Hotel for few more years until they will understand what does it mean being a Business Hotel. There are other Hotel around (Regina) at half a price and double value that this!!

It is close to major attractions. Clean, quiet and the attendants are very friendly. The breakfast is good.

There are some steps to the lift.

Nothing

Yes- the weird and unsafe connected buildings; the fact that hosuekeeping never replenished anything; the intermittent wifi; the shabby towels and linens.

Rooftop and lobby bars are amazing Design of the hotel was beautiful and extremely trendy

Facilities, food, service

internet and web connection wifi did not work

Very ecological Staff was very friendly Staff was always helpful Very unique floors Excellent breakfast

I wished the room's shower had had a door for privacy (second floor)

Proximity to metro

Old hotel with poor facilities. Clearly not four star. Booking initially not recognized by staff. All furniture and bathroom approx 30 years old.

The facilities at Gran Versalles was filled with comfort. The shower facility is different from the rest with separate shower head with clean towels and separated sink for each person. Thank you!

We arrived at around 11:00 in the morning and they were kind enough to give us an "early check-in". Room was really clean and there was a very nice toiletry kit on the bathroom. Nice little restaurants around the area. Although not at city "centre", it was really easy to get around, especially on the red bus. Would recommend Gran Versalles to everyone!

DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Friendly and helpful staff. Excellent breakfast and decor. We would definately recommend it.It actually exceeded our expectation for the price we paid.

There was nothing we did not like.

Rooms are spacious. Good value for money. Highway access is very good. Free shuttle to and from airport. Within 5 minutes of the metro station.

If you want to be close to downtown, the hotel is far away.

Easy walk to Atocha and to EMT airport shuttle for only 5 euro. But also quiet and just off the touristy area, so has a bit more of a local feel. Always English speaking staff member at desk. Stayed as single in small but suitable single room, and also stayed several days with family in very large "family sized" room. Suited wife, me, and two teenage boys just fine. Two large rooms and two individual mattresses fold out from sleeper sofa in second room.

Everything in good repair, but decor a bit dated.