Benidorm hotels

the rooms were very clean and new No where to get a coffee or a drink, poor seating areas, we arrived about 1pm, 2 people were on reception. We registered but asked to wait an hour before room would be ready. Waited an hour then returned to reception. Only one man on reception then and a large queue. Not good enough for a 4star hotel.

The room including the bathroom Access to hotel entrance. Shower head was painful. No facilities were operational. No international TV programmes. Tiny lifts, although proposed for 6 persons.

I like the location as I liked to walk to the beach. The hotel building was different than same tall hotel buildings in Benidorm. The hotel in new so it was clean and pleasant to stay there. The breakfast should be more various.

Friendliness of the staff. Easy to find. Ease of parking. Free drinks in fridge. This is an ideal hotel for a couple of nights, or a business trip, but not ideal for a family holiday. There was no cupboard space in room so small items had to be left in cases. The sun terrace closed too early in the evening (8pm) - it should be possible to block off swimming pool if need be but leave terrace open so guests could enjoy evening air, if they want to, as there are no balconies and you need somewhere to smoke, apart from outside the front door.

The room was clean and spacious, as was the ensuite bathroom. There is no bar, there is no restaurant (cafeteria service until 10am for breakfast only). If you want a drink or snack, you have to use vending machines (in a supposed four star hotel!) some of which aren't even plugged in. The cleaners do their room rounds with a supermarket shopping trolley. The pool was freezing cold. There was no iron in the hotel. There was no plug in the bath.

The magnificent gardens and excellent staff. Cuisine was not up to level of hotel------Poor in fact .Eg Stale crisps and poor bread with too much mayonnaise delivered to our room , Breakfast greasy -----We could go on .

The location of the hotel has a difficult access, especially if there's a festivity going on - like the evening I arrived - and the taxi couldn't get closer than 300 meters from the hotel which is on a hill. Foreign alcoholic drinks (too) limited available and not in line with a 5 star hotel. This hotel deserves 4, maximum.

I would reccommend this hotel great location very easy going ,clean ,and pleasant staff

pool but wasnt child freindly the other quests were not child tolerent we felt that they had to be quiet all the time plus no entertainment for them

Good location overlooking the beach and sea. Near to all main parts of the town. No

The room was spacious and clean and comfortable The buffet breakfeast was not good, no clean tables and nobody to help us

Excellent breakfast, large choice of food. Whilst clean, some public areas looked a little tired after the busy summer season

Clean, tidy and a wonderful view. Breakfast was a bit of a free for all!

Clean, lovely pool, friendly staff. No coffee and tea making facilities in the room.

Food, Reasonable entertainment Soundproofing left a lot to be desired. Getting a lift at meal times was difficult

Non-smoking public areas and restaurant. So much healthier than most establishments in Spain. I would have liked wifi Internet access so I could do some work while I was in Benidorm.

the view, location to shop's and beach. more choice in food range,

Position of hotel Entertainment

Great food Rooms were of a very poor standard for a 4*. Wood chip walls and a £20 tv set are not indicative of a 4*.

The staff were all very pleasant and helpful We did not feel the food was of 4 star standard

Everything except the staff.

the staff,especially on the reception wasn´t professionnel and even rude, the food is bad for a 4 star hotel, we don´t recommend this hotel at all

Location 60s decor needs renovation rooms not as in the pictures

Nice variety of meals, pleasantly decorated, lack of internet access during the night, staff seemed a bit grumpy at times.

The dancing - but understand that was by vertue of Thompsons using hotel for holidays

The staff in the restaurant, bar and the cleaners were extremely friendly Not possible to even get a cup of tea or coffee after the bar shuts. Night reception staff most unhelpful.

Excellent food choice, Clean and friendly staff

I cold bring with me my dog

Just outside the center . Quiet in the nights

Parking was easy, staff were helpful and friendly, rooms were clean It had little character because it was so new and the food was very spanish, not a lot of things that fussy english children would eat

Large room with a comfy sofa and balcony. Overall good value for money. Location good for us as it wasn't right in the town (which was crowded). Reception staff were a bit off hand and not so helpful.