Overview

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Best Western Shrubbery Hotel

Station Road, Ilminster, TA19 9AR, United Kingdom
+44 146 052 108

£44+

Overall guest ratings

8.3/10 Excellent
Based on 230 reviews

Review highlights

  • 9.2
  • 9.1
  • 9.0
  • 5.3

Good to know

  • Good restaurant service
  • Accessible parking
  • Friendly service

Nearby

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    About

    Situated in the heart of Somerset, in a dreamy setting where customers have been enjoying the hospitality of the Shepherd family in this tastefully modernized Edwardian house for over 45 years. Best Western Shrubbery Hotel is a must for breaks of every kind. Comfort and convenience seamlessly blend throughout our 23-room accommodation, restaurant and bar to make our hotel the ideal (and idyllic) location for special occasions, short breaks, corporate events or stopovers en-route to and from London. Local hotspots such as the Jurassic Coast of Devon and Dorset, Montacute House and the West Somerset Steam Railway are all within an hour's drive away, while back at the hotel you'll be surrounded by 1.5 acres of lawn, overlooking Herne Hill nature reserve! The hotel holds functions mostly on Fridays and Saturday nights, and the noise is heard in some rooms. There are rooms available away from the noise, please check when booking as this may not be guaranteed.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 230 reviews
    • 9.2 "Food is to die for."
      8.5 "85% loved the menu selection."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% found the restaurant service to be one of the best."
      7.5 "75% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.0 "Excellent breakfast."
    • 9.0 "Incredible bar."
    • 8.3 "Location is great."
      9.6 "Great parking, according to 96%."
    • 5.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
    • 3.9 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    • 0.7 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 94 reviews
    • 9.1 "Food is to die for."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.9 "Bar is amazing."
    • 8.2 "Location is great."
    • 5.6 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.6 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 3.7 "Vibe wasn't good."
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    Overall rating

    7.8 Good
    Based on 34 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Food is to die for."
    • 9.1 "Excellent breakfast."
    • 5.4 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 101 reviews
    • 9.1 "Food is to die for."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 4.9 "Not very comfortable."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
    • 3.3 "Vibe wasn't good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Good restaurant service"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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