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Best Western Shrubbery Hotel

Station Road, Ilminster, TA19 9AR, United Kingdom
+44 146 052 108


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Overall guest ratings

8.1/10 Excellent
Based on 212 reviews
See all reviews

Review highlights

  • 9.3
  • 9.2
  • 8.1
  • 4.1

Good to know

  • Accessible parking
  • Friendly service


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    Situated in the heart of Somerset, in a dreamy setting where customers have been enjoying the hospitality of the Shepherd family in this tastefully modernized Edwardian house for over 45 years. BEST WESTERN Shrubbery Hotel is a must for breaks of every kind. Comfort and convenience seamlessly blend throughout our 23-room accommodation, restaurant and bar to make our hotel the ideal (and idyllic) location for special occasions, short breaks, corporate events or stopovers en-route to and from London. Local hotspots such as the Jurassic Coast of Devon and Dorset, Montacute House and the West Somerset Steam Railway are all within an hour's drive away, while back at the hotel you'll be surrounded by 1.5 acres of lawn, overlooking Herne Hill nature reserve! The hotel holds functions mostly on Fridays and Saturday nights, and the noise is heard in some rooms. There are rooms available away from the noise, please check when booking as this may not be guaranteed.

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    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Free parking
    • Wedding services
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    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 212 reviews
    • 9.3 "Food is to die for."
    • 9.2 "Terrific location."
    • 8.1 "Great service."
    • 7.7 "Good breakfast."
    • 5.3 "Rooms are ok."
    • 4.1 "Vibe wasn't good."

    Overall rating

    8.1 Excellent
    Based on 103 reviews
    • 9.2 "Food is to die for."
      8.8 "88% loved the menu selection."
    • 9.0 "Terrific location."
    • 8.3 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 6.7 "Average value."
    • 5.9 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.0 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 33 reviews
    • 9.2 "Food is to die for."
    • 8.5 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 5.8 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 74 reviews
    • 9.4 "Food is to die for."
    • 7.6 "Good service."
      9.8 "98% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 4.9 "Rooms are not good."
      1.2 "88% complained about the bathroom."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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