Recent reviews
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7.7
We loved the balcony and oceanfront view. The pool and pool bar are awesome and staff very friendly. Room was clean. Decor is outdated but I cant hold that against them. Staff is friendly. The hotel is smoke-free but they provide smoking areas with seating and ashtrays just outside the doors which is nice for us smoke-when-we-drink types. Location is great except its near the end of the boardwalk so walking with kids towards the Jolly Rancher rides and other boardwalk attractions is a huge hike. Kids were looking forward to the big chess set in the activity room and me and my sister were thrilled about having access to the gym. Both need serious renovations. The chess set pieces are broken and dirty and the gym is tiny and not well equipped. The machines are circa 1980 with some rust. The water cooler tray was slimy. The candy the kids won in the arcade was stale and nasty. They provided shampoo but no conditioner. We were annoyed when we needed more coffee and were told to come to the front desk to get it instead of someone delivering it to the room. We paid a little too much to be retrieving our own staples.
review from KAYAK -
9.1
This hotel was right on the boardwalk and in the middle of the everything which is what we were looking for. The hotel is 100% smoke free so you can't even smoke on the balcony and you sign a paper saying they'll charge you $150 if you smoke.
review from KAYAK -
4.5
liked the view. liked the location around 22nd st. The bed was the worst. Both beds were bad. The shower was too small for two, tub was too small for two.
review from KAYAK -
8.0
Convenient and restaurants down stairs
review from KAYAK -
5.1
Location is good. Wallpaper peeling off of walls in several areas of the room and bathroom. No fan in bathroom . A/C was extremely loud, kept us awake. No supplies in kitchenette (detergent, cloths, towels). No receipt was given when asked for.
review from KAYAK -
7.1
Location The room was dated, fairly clean but the age of the room made it feel less comfortable
review from KAYAK -
7.7
Staff was very friendly and helpful. We arrived at the hotel about 6 hours before the actual check in time(4:00) because we wanted to go to the beach. Staff was able to have our room ready by 1:00 which was awesome and we were totally not expecting it. Ocean view from our room was beautiful and we had a side room too! We have a room with 2 queen size bed and the room was pretty large with a nice balcony. Beds were not very comfortable and anytime I moved it was extremely loud. I felt like I couldn't turn from side to side without waking up the other person in the bed next to me. Bathroom was tiny, but honestly it did the job and was clean. Room walls are pretty thin that u can hear the room next door a lot. Especially when they would open or close their room door.
review from KAYAK -
8.2
This hotel had everything you could needed; coffee shop, clothing store, bar, spa, waterfront access. The room was spacious and clean. I am under 21 and needed to get my parents to fill out a paper and provide a credit card, which is something I didn't find out until I went to check in. That was a huge hassle. But the people at the front desk let us check in before we provided the papers which was kind. Also they have a few 15 minutes spaces in front of the hotel and their towing staff just sits there with timers waiting for yours to go off. I think that's rude considering we're paying guests and checking in shouldn't take 15 minutes so if it does, it's probably the hotels fault.
review from KAYAK -
5.4
Location right on the Boardwalk. Room was not cleaned well and didn't smell so good. Left the room for not even an hour in the morning, put the do not disturb sign on the door and the maid entered the room anyway. All she did was put out her tip envelope. My first tip, listen to your customer.
review from KAYAK -
7.7
The location was great enjoyed our breakfast at the restaurant on the 6th floor. We sat out on the patio. You can not beat the view. We were in the 9th floor. The balcony arent private and if your neighbor is skinny enough or a child they can waltz right over. The towels were dirty. There was still make up on the one and the same brown spot on all of the towels. Our room it's self was pretty clean despite what other reviews might say.
review from KAYAK -
6.8
Room had great view. Stay was unremarkable. They own an entire parking garage across the street. Short staffed at front desk. Pushy cleaning people on checkout day.
review from KAYAK -
9.1
Room had an excellent view. Kid friendly spacious rooms. Bathrooms were small but were useable.
review from KAYAK -
7.4
The rooms were large and enjoyed that it was on the beach at the end of the boardwalk. Enjoyed the coffee shop on the first floor. It was nice to have a microwave and small fridge in the room. The rooms were clean, but they could use some maintenance and upgrading. Wall paper and furniture was peeling, carpet was coming up. And, for the price of the room it would have been nice to have balcony furniture. They did provide two plastic chairs, the quality of which I would expect to see at Walmart.
review from KAYAK -
9.4
Great rate and great view. Even though it said I reserved a tom with a view of the side street, I could see the ocean perfectly and it was a great view. No continental breakfast.
review from KAYAK -
5.7
The bathroom wasnt very clean
review from KAYAK -
9.7
The cleanliness of the room, staff were efficient, friendly and courteous. We also enjoyed the breakfast we had in the hotel's restaurant, it was very good as well as the service. There wasn't anything that we did not like.
review from KAYAK -
5.0
The positive thing about the hotel was the location and the convenience. The one thing that I did not like about the hotel was the experience with the staff and the lack of management. I felt that hey had poor skills in customer service, and took the advantage that though it is very busy time to get a hotel, it is okay to treat people with disrespect and not acknowledge that customers are their number one priority. For the expense of the hotel, I would never go back and get treated poorly like that. I recommend that the customers should read reviews and REALLY look into what customers are saying. Needless to say, many people had complaints all weekend.
review from KAYAK
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9.1
This hotel was right on the boardwalk and in the middle of the everything which is what we were looking for. The hotel is 100% smoke free so you can't even smoke on the balcony and you sign a paper saying they'll charge you $150 if you smoke.
review from KAYAK -
8.0
Convenient and restaurants down stairs
review from KAYAK -
8.2
This hotel had everything you could needed; coffee shop, clothing store, bar, spa, waterfront access. The room was spacious and clean. I am under 21 and needed to get my parents to fill out a paper and provide a credit card, which is something I didn't find out until I went to check in. That was a huge hassle. But the people at the front desk let us check in before we provided the papers which was kind. Also they have a few 15 minutes spaces in front of the hotel and their towing staff just sits there with timers waiting for yours to go off. I think that's rude considering we're paying guests and checking in shouldn't take 15 minutes so if it does, it's probably the hotels fault.
review from KAYAK -
9.1
Room had an excellent view. Kid friendly spacious rooms. Bathrooms were small but were useable.
review from KAYAK -
9.4
Great rate and great view. Even though it said I reserved a tom with a view of the side street, I could see the ocean perfectly and it was a great view. No continental breakfast.
review from KAYAK -
9.7
The cleanliness of the room, staff were efficient, friendly and courteous. We also enjoyed the breakfast we had in the hotel's restaurant, it was very good as well as the service. There wasn't anything that we did not like.
review from KAYAK
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7.7
We loved the balcony and oceanfront view. The pool and pool bar are awesome and staff very friendly. Room was clean. Decor is outdated but I cant hold that against them. Staff is friendly. The hotel is smoke-free but they provide smoking areas with seating and ashtrays just outside the doors which is nice for us smoke-when-we-drink types. Location is great except its near the end of the boardwalk so walking with kids towards the Jolly Rancher rides and other boardwalk attractions is a huge hike. Kids were looking forward to the big chess set in the activity room and me and my sister were thrilled about having access to the gym. Both need serious renovations. The chess set pieces are broken and dirty and the gym is tiny and not well equipped. The machines are circa 1980 with some rust. The water cooler tray was slimy. The candy the kids won in the arcade was stale and nasty. They provided shampoo but no conditioner. We were annoyed when we needed more coffee and were told to come to the front desk to get it instead of someone delivering it to the room. We paid a little too much to be retrieving our own staples.
review from KAYAK -
7.1
Location The room was dated, fairly clean but the age of the room made it feel less comfortable
review from KAYAK -
7.7
Staff was very friendly and helpful. We arrived at the hotel about 6 hours before the actual check in time(4:00) because we wanted to go to the beach. Staff was able to have our room ready by 1:00 which was awesome and we were totally not expecting it. Ocean view from our room was beautiful and we had a side room too! We have a room with 2 queen size bed and the room was pretty large with a nice balcony. Beds were not very comfortable and anytime I moved it was extremely loud. I felt like I couldn't turn from side to side without waking up the other person in the bed next to me. Bathroom was tiny, but honestly it did the job and was clean. Room walls are pretty thin that u can hear the room next door a lot. Especially when they would open or close their room door.
review from KAYAK -
7.7
The location was great enjoyed our breakfast at the restaurant on the 6th floor. We sat out on the patio. You can not beat the view. We were in the 9th floor. The balcony arent private and if your neighbor is skinny enough or a child they can waltz right over. The towels were dirty. There was still make up on the one and the same brown spot on all of the towels. Our room it's self was pretty clean despite what other reviews might say.
review from KAYAK -
6.8
Room had great view. Stay was unremarkable. They own an entire parking garage across the street. Short staffed at front desk. Pushy cleaning people on checkout day.
review from KAYAK -
7.4
The rooms were large and enjoyed that it was on the beach at the end of the boardwalk. Enjoyed the coffee shop on the first floor. It was nice to have a microwave and small fridge in the room. The rooms were clean, but they could use some maintenance and upgrading. Wall paper and furniture was peeling, carpet was coming up. And, for the price of the room it would have been nice to have balcony furniture. They did provide two plastic chairs, the quality of which I would expect to see at Walmart.
review from KAYAK
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4.5
liked the view. liked the location around 22nd st. The bed was the worst. Both beds were bad. The shower was too small for two, tub was too small for two.
review from KAYAK -
5.1
Location is good. Wallpaper peeling off of walls in several areas of the room and bathroom. No fan in bathroom . A/C was extremely loud, kept us awake. No supplies in kitchenette (detergent, cloths, towels). No receipt was given when asked for.
review from KAYAK -
5.4
Location right on the Boardwalk. Room was not cleaned well and didn't smell so good. Left the room for not even an hour in the morning, put the do not disturb sign on the door and the maid entered the room anyway. All she did was put out her tip envelope. My first tip, listen to your customer.
review from KAYAK -
5.7
The bathroom wasnt very clean
review from KAYAK -
5.0
The positive thing about the hotel was the location and the convenience. The one thing that I did not like about the hotel was the experience with the staff and the lack of management. I felt that hey had poor skills in customer service, and took the advantage that though it is very busy time to get a hotel, it is okay to treat people with disrespect and not acknowledge that customers are their number one priority. For the expense of the hotel, I would never go back and get treated poorly like that. I recommend that the customers should read reviews and REALLY look into what customers are saying. Needless to say, many people had complaints all weekend.
review from KAYAK
