Vienna Hotels

hotel atmosphere, location, the large bedrooms, value for the money,

nothing

location big room but classic furniture

no steam ironing only normal also iron it is just fine, i can iron better lobby is small

Staff was very nice prime location and decent rooms

You have to pay €25 if you want to use the gym (per day)

Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.

The room was big, modern and had air conditioning. The location was terrific

Nothing I can think of specifically

Everything

Great location and excellent staff.

1.The air conditioning was a huge problem. Could not get the rooms cooled down. The staff was helpful but made the stay very uncomfortable. 2. The wi-fi is expensive. These big chain hotels will nickle and dime you on services such as wi-fi when all other hotels give it for free !! 3. Currently construction is going on..caused some noise disturbance.

The room was very big, with a seating area and a study. The bathroom is marble and very clean. The breakfast is big and varied. The waiters and hotel staff are extremely friendly. All speak English fluently.

The room is old. The wires were coming out from the lamp socket which is extremely dangerous. The internet is very expensive (10 euros for 1 hour).

This is a comfortable and agreeable hotel with good facilities in a very central location close to all amenities, the historic centre and good public transport links. It is usually good value for money and services are of a high standard. I have stayed here on a number of occasions and dined or attended meetings during other visits to Vienna.

The wifi in this hotel is as bad as in so many other Vienna hotels. Free wifi is available, but requires a 12 digit/letter code and a separate code for phone, tablet, laptop etc. It only lasts twenty four hours so on a three day trip with three devices you are coding nine times. The signal has an annoying habit of cutting out. This is not a major complaint, but it should also not be a major issue for the hotel to resolve. Even in Vienna there are hotels which can offer simple, strong continuous wifi for multiple devices.

Room and location

Hotel could not provide room for smokers, as has been booked.

Very good concierge service. Good location.

Very poor internet service, extremely slow. Receptions Staff were robotic, no smiles or friendly conversation,would only scripted responses.Twice were given rooms already occupied and twice were locked out of our room - Staff response - that is the way it is: this gives rise to room security.

Location was fabulous for several reasons. Right across the street from CAT train to airport. Can check bags there. Walkable to everywhere: Museums, Spanish Riding School, winter palaces, St Stephen's Cathedral even Belvedere. Rooms were clean and beds comfortable. Concierge helpful.

nothing

For one night ok. Personel friendly

The matress was very used and too soft. The room could not be darkened enough in the night.

The beds and the bathroom. Very modern, stylish, and functional.

It takes at least a two U-Bahn stations to get to the action.Nothing good within walking distance.

Clean, friendly, and convenient.

The buffet cost for adults seemed a little high - $18/person.

Breakfast, room interior, connection with the city center.

Staff service at the reception desk.

Located close to train station. Very convenient.

No wifi in the rooms. Wifi access in the lobby is very expensive. Go to McDonalds next to the hotel for free wifi. No air conditioning in the rooms either - could be an issue in the summer.

Room comfort,friendly and cooperative staff and generous breakfast

The location is perfect, the staff is friendly, breakfast has good varieties.

Nothing to mention

The breakfast was amazing and the decorations also the reception and the cleaning Thank you very much .. From kuwait

Nothing .. Every thing was fabulous

Extremely friendly and attentive staff--the cleaning staff was especially accommodating to our needs and schedules. The "at your service" staff was also patient, as I had problems with credit card authorization. Everything worked out fine and the staff made us feel very welcome. Also the location of the hotel is perfect. A short walk from the center of Stephansplatz, all the while feeling a bit isolated from the crowds.

My first meal in the hotel lobby seating area was a bit less-than- Marriott standards in my opinion. I had ordered a chicken burger with fries with apple struedel for dessert. Unfortunately, all 3 parts of my meal were only warm and tasted a bit old. The apple struedel was also not fresh.

the location of the hotel is perfect, food

The food, services were really nice. Location was excellent!!

Waiters were kind, but quality of services were not so good... The bothroom was not so comfortable, as I thought. After douche water was 0n the floor.

Great location in the heart of vienna, walking distance to all major atractions. very nice breakfast. the staff was very helpfull.

Impressive staff

NO AC WTF?!?!?!?!

Staff very helpful and polite; hotel and rooms clean and modern; bed extremely comfortable; breakfast ample and delicious; close proximity to places of interest

I can't think of anything that I didn't like during my stay

It was my third visit here.Nice design,polite personal and fine location.Every time I note the same picture.I like this hotel very much!!

Lovely hotel. A lot of reviews say that the location is not good. I disagree. The location is great - just a short walk (10 - 15 minutes) to the hart of the city center. Would defenatly stay here again.

The lift makes an anoying sound when it passes the first flour. It woke me up the 1 night. Needs to be fixed.

The location and apartment were excellent. The hotel staff, particularly the girl on reception on my departure day, were friendly, efficient and very helpful.

Unsurprisingly...breakfast!

The hotel stay was fairly unremarkable in respect of wows! Friendly staff.

Soiled/stained matress on fold down bed/furniture, faulty kitchen equipment. No daily cleaning despite being advertised although the cleaner could be heard in the corridors each morning.

Location is good - city centre is within easy reach. Additionally breakfast was also quite good too.

The price tag is a bit too high.

Convenient for metro; can walk to city centre; convenient for vienna international centre (IAEA)

Perfect location, comfortable and spacious room. Bathroom was OK and nice toiletries were provided. Breakfast was good and included in the room rate. They let us check in hours before scheduled check in, which was great for these weary travelers.

Wifi wasn't great, and front desk clerk didn't point out the card with the password, which could have saved a bit of frustration.

The breakfast was great and they gave us a free up grade to the corner suite with balcony.... It's our perfect business address when we work in Vienna 4 ties a year..... all the staff know us

None

location was great. Room was up to the standards.

I would ask for a room that is not directly beside the elevator as that makes quite a lot of noise.

Helpful, friendly reception staff made one feel at home. Nice size rooms.

Modern hotel, comfortable room with cosy furniture, comfortable bed, good breakfast, very close to city center

no twin beds

The hotel was in a convenient location within easy walking distance to the centre of the city and near a metro station. The room was not small and was very comfortable.

Free Wi-Fi was only accessable from the lobby area. The breakfast was far too expensive.

Staff was helpful. Big welcoming lobby.

Very small rooms, and they need to be renovated. Old furniture, the bathroom was tiny.

Hard to pick up something I liked, maybe the LCD in the room or the location.

Total mess in invoicing+guarantee made by a trainee at the beginning : fully paid accomodation + one person breakfast, I was retained for full guarantee accomodation + 2 persons breakfasts !!! thus waisting my credit card allowance. Plus that the final verification invoice was including another significant balance - another trainee ! - everything was finally cleared (that is I hope, at least !) by the manager in line, Cornelia. Thanks, Cornelia. So, be aware of front line trainees at Intercontinental Vienna !

Nice location, close to tube, nice room although a little small, but it was just me for business, so fine.

Hotel staff are obviously happy, but I really didn't want conversations outside my door each morning pre 8am! The shower never got hot, but just warm.

The location of the hotel was very good, we reached the center in 5 minutes by metro. The rooms have been renovated and they have a fantastic design, especially the bathroom. It has a great relation price-value.

The staff of the hotel was rude and unfriendly. I don't think that they would kill them to smile and talk to the turists. For some reason, wireless did not work in our laptops and we asked the reception what could be the reason. They replied that they did not know, they could not find out and said that they did not have anything else to say. The hotel has a (free access) fix computer in the lobby so the facilities of the hotel are good.

Location is very good. Room is clean.

ok. nothing specially that I don't like.

Close to the U4 line, so you can easily get to other parts of the city, you cn even walk to the city center. Clean and nice.

Parking next to the hotel was full so we had to park in a public garage which is a block away though they call it their garage. In any case they charge you 20 euros per day, even though you are a guest of the hotel. WiFi is 5 euros per day. Breakfast 15e.

all requirements were done as sson as possible with no obstacles (rising room temprerature, extra bed for our small daughter,...), possibility of garage parking, the breakfast was really excellent, the hotel was full but totally quiet

I would recommned to do a barrier-free acces to elevators and dining room - we had a pram and those 10 stairs were not pleasant

This hotel was first class, staff were very friendly and helpful. Rooms were clean and had all the required facilities expected these days, tv, internet, tea/coffe making and very comforable beds. Buffet breakfast was excellent.Located in a quiet street and ideal for city centre, underground, trams. Would recommend this hotel to others.

No complains what so ever

excellent central location

Central location and modern design

Smoking area in bar area - door left open at times

The hotel was very clean and comfortable. Bar was expensive but nice.

Room we ordered wasn't given on arrival & when we complained that we had 2 single beds for a romantic weekend it was sorry but tough. Also the specification said seperate bath & shower - not true, staff were very reserved and bar staff hard to find. Wine excepionally expensive. No shuttle bus to airport like most hotels offer, no info given freely had to prise it out of staff. Hotel a bit far to walk to main markets/city center. no coffee machine or bathrobes unless requested.

Nice, friendly, stylish atmosphere, close to city center and sight seeing. Nice room. Good breakfast (on the expensive side in comparison with other similar hotels in Vienna).

We went to the sauna. This was somewhat shocking. Not only was it very small for the price of 7 Euro asked but the showers were completely open, in front a couple of men were sitting watching the women in the shower. Also, in the very narrow sauna cabin there were local men disputing loudly about whatsoever. Nothing of a true sauna atmosphere and leaving a very bad feeling, if for this the hotel asks extra fee. You need to do something about this because this is in complete contrast to the high quality the hotel offers otherwise.

it,s a good hotel and near from the metro and staff are speaking english very well and its good breakfast

comfortable rooms and easy for city access

It was fine. Definitely not four star elegance, but comfortable, well located and priced reasonably.

According the price, location, cleaning and hospitality the hotel was an excellent choice for shopping and touring the city. Close to metro station and close enough for walking the most attractions of the city.

A little expensive the price of breakfast.

Very friendly staff. Helpful information provided. Excellent location and value.

Bathroom had mold on tiles--needs upgrading.

I liked the location, 10 min walk from the city center.

The bathroom was quite dirty.

In our opinion, this hotel is in an absolutely ideal location. We enjoy seeing a city by foot and we were within walking distance from every district, attraction and Christmas market that we wanted to visit. Minutes from Rathaus, Museum Quartiet, Naschmarkt, Hofburg Palace/Old Town, even Schönbrunn Palace was possible. The hotel was also surprisingly quiet and the beds were really comfortable - especially for this affordable price range.

The biggest downside was the the room itself did not actually smell particularly fresh or clean. It wasn't bad enough to complain, but it definitely didn't have a feeling of being spotless. They also charge a ridiculous 17€ per person for breakfast . I'm fine with paying for good food, but when you're in a city like Vienna, you can get incredible breakfasts at local cafes for less than half that price. We almost wondered if it was intentionally high to discourage people from eating there!

Really helpful staff. Comfortable bed and room and great location.

Only 1 iron for the whole building. Located in a special room on the first floor.

Hotel staff and cleanliness of room

It was very comfortable, and the bathroom extremely clean and newly furnished.We stayed one night but were very satisfied. There's a parking lot, and the Subway station is near by.The staff was very gentle and helpful. I definitely will recommend this hostel to my friends!

Maybe the location is a bit far from the center, but the line 6 goes just near the hotel, so everything's fine.