Overview

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Palace Hotel
Top City Hotel

Praça Doutor Pedro Sanches, Poços de Caldas 37701-002, Brazil
+55 353 722 3636

Call

+55 353 722 3636

Overall guest ratings

8.1/10 Excellent
Based on 628 reviews

Review highlights

  • 9.3
  • 7.9
  • 4.6
  • 3.4

Good to know

  • Friendly service

Nearby

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    About

    Enjoy your visit to Pocos De Caldas with a stay at Palace Hotel. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool and a poolside bar are other highlights, and rooms offer flat-screen TVs and minibars.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Sauna
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 628 reviews
    • 9.3 "Terrific location."
    • 7.9 "Good breakfast."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 4.6 "Value below average."
    • 3.4 "Not very clean."
      2.0 "80% said rooms were dirty."
    • 3.2 "Quite uncomfortable."
      3.9 "61% said rooms were small."
      1.5 "85% didn't like the uncomfortable beds."
      2.0 "80% criticized the small bathroom."
    • 2.8 "Awful rooms."
      2.4 "76% complained about the bathroom."
      3.9 "61% said rooms were small."
      2.0 "80% said rooms were dirty."
      1.5 "85% didn't like the uncomfortable beds."
      4.4 "For 56%, the rooms looked old."
      2.0 "80% criticized the small bathroom."
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    Overall rating

    8.0 Good
    Based on 427 reviews
    • 9.3 "Terrific location."
    • 8.1 "Pool is good."
    • 7.9 "Good breakfast."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 3.5 "Not very clean."
      2.0 "80% said rooms were dirty."
    • 3.4 "Not very comfortable."
    • 3.0 "Awful rooms."
      2.6 "74% complained about the bathroom."
      2.0 "80% said rooms were dirty."
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    Overall rating

    7.8 Good
    Based on 169 reviews
    • 9.4 "Terrific location."
    • 8.0 "Breakfast is good."
    • 3.7 "Not very clean."
      2.3 "77% said rooms were dirty."
    • 3.0 "Quite uncomfortable."
    • 2.9 "Awful rooms."
      2.3 "77% said rooms were dirty."

    Overall rating

    8.2 Excellent
    Based on 31 reviews
    • 2.9 "Awful rooms."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou
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