Pros (+) Close to area we needed to go to
Cons (-) Fleas in our room and pool and spa were pretty dirty
2 stars
SureStay Plus Hotel by Best Western Rocklin
Photos of SureStay Plus Hotel by Best Western Rocklin
Overview
Set in Rocklin, SureStay Plus Hotel by Best Western Rocklin is an easy drive from Sacramento and provides a Jacuzzi, an outdoor pool and free Wi-Fi. It also offers a 24-hour reception, laundry facilities and an express check-in and check-out feature.
Guests of the hotel can unwind with a range of relaxing spa treatments, such as massages and facials. There is also free public parking on site for those with a car.
The rooms include a private bathroom, tea and coffee making facilities and a refrigerator. They all have a telephone and a desk.
SureStay Plus Hotel by Best Western Rocklin is within walking distance of Sierra College. American River Parkway is an easy car ride away.
Latest deals for SureStay Plus Hotel by Best Western Rocklin
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at SureStay Plus Hotel by Best Western Rocklin
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Kitchen
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle hire
- Casino
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Parking and transportation
- Free parking
Reviews of SureStay Plus Hotel by Best Western Rocklin
6.8
Okay
1718 verified ratings
Wonderful
442
Very good
190
Good
224
Okay
158
Fair
169
Mediocre
134
Poor
401
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel, citing issues such as rude service, unclean rooms, and maintenance problems. Many reviews highlight the lack of cleanliness, with reports of dirty floors, stained towels, and unpleasant odors. However, some guests appreciated the breakfast offerings and found the staff to be friendly, particularly during check-in. Overall, while the breakfast received praise, the negative aspects of service and cleanliness overshadowed the positives.AI-generated from customer reviews
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Score by provider
7.1 out of 10
1344 reviews
5.6 out of 10
223 reviews
7.9 out of 10
29 reviews
6.4 out of 10
8 reviews
All reviews
Pros (+) We were glad there was a pool.
Cons (-) Building is run down and didn’t feel super clean. Cheap place to stay- my kids liked the breakfast
Pros (+) You are very quick off and on the highway on your way through Rocklin...
Cons (-) Very difficult to find - no signs; very noisy with the highway just approx. 60 yards away; WiFi was unacceptable slow. If you pay that much money for a night at least this service should work perfectly.
Pros (+) Very comfortable to stay at
Cons (-) Mini fridge stoped working sometime while I was out with my friends and didn't realize it till the am
Cons (-) Service was bad, brwakfast poor, rooms awful
Pros (+) I liked the location being close to Interstate 80 and restaurants within walking distance.
Cons (-) I have no complaints.
Cons (-) Bugs all over the bed. dirty blankets.
Pros (+) Nothing. Place was horrible
Cons (-) Everything. This is a hotel for the homeless.
Location
4480 Rocklin Road, Rocklin, CA 95677
What's nearby
- Johnson-Springview Park1 mi
- Blacktop Comedy1.3 mi
- Whitney Oaks Golf Club2.8 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SureStay Plus Hotel by Best Western Rocklin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at SureStay Plus Hotel by Best Western Rocklin
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See most recommended stays in RocklinGood to know
Value for money | 7.7 |
|---|---|
Distance to city centre | 0.6 mi |
Nearest airport | Sacramento Intl |
Distance to airport | 20.7 mi |