Alliance Hotel

The location was great for us having arrived from Moscow and going back on train from Moskovskiy train station. The staff’s hospitality was amazing, very personal, as you would expect from a small hotel like this one. Every morning a very good breakfast was served. Rooms were good and clean.

Safe in the room didn’t work but they gave me a master key to keep during my stay.

The staff was very kind despite they didn't know English very well, but this is a common issue in Russia. The room was very clean and we had all we needed. The location is perfect, 5 mins from the metro station. The breakfast was superb and various.

The staff did not know English very well. We know a little Russian so we managed to communicate successfully with them but for English speaking people it will be hard.

Staff

Air conditioner wasn't enough

The location and cleanliness. The triple room was very confortable too.

The first lady that received us in the check in was not very friendly. She didn't speak English and it look like she was mad at us because we didn't understand what she was saying. In the second day there was another lady in the reception and she was very nice, explained in details how the breakfast works and she was much more friendly.