Smarthotel Tromso

kind staff

room- too small, no wardrobe location- so so breakfast - so so

The bathroom was clean and the location was perfect (yet again, Tromso is not an awfully big city).

The room was AWFULLY SMALL. We had spent a night in the Comfort Express a week before and decided to change to Smarthotel on our way back home and spend a couple of days exploring Tromso from there. Don’t do it. This is a temporary/one night stay hotel, we do not recommend it for more. The bathroom was like the ones in small airplanes (although it was clean), we were told how to locate extra linen for us (they knew in advance we were 2, they could have prepared the room), the extra linen was a bit dirty due to the dust and small crumps stored in the drawer where they were kept (looked like a long ango they were not taken out from that drawer), the bed (1,35m bed for 2) was only accessible by one side (window and walls on the other 3) so I kept jumping over my boyfriend at all times to get out from bed, the walls were dirty and the furniture was old and uncared for. Moreover, the window wall seemed to be poorly insulated, so we had to put the extra linen between the wall and my body to avoid getting cold. I don’t tend to leave this kind of review and I fully understand that for 1-night stays the room would be more than enough, but the price we paid (120€/night for 2 people) is incredibly high for such poor conditions.

Staff were lovely and breakfast was pretty good, but expensive for standard of hotel.

Room was like a tiny prison cell...about eight sq metres including the bathroom. Walls were "polished concrete" with slogans daubed "graffiti-like" telling me how SMART I was. Bed was far too short, I'm 1.83m (6'1") and my head touched one wall as my feet touched the other! This is not a hotel, it's a glorified hostel and should be marketed as such.