Galaxy Iraklio Hotel

5 of 5 stars
75 Dimokratias Avenue, Heraklion
21 Sept - 28 Sept
(1 room • 2 guests)
9.1
Excellent
2774 reviews

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Photo Section

Lounge view of Galaxy Iraklio Hotel
Lounge view of Galaxy Iraklio Hotel
Buffet view of Galaxy Iraklio Hotel
Pool view of Galaxy Iraklio Hotel
Bedroom view of Galaxy Iraklio Hotel
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Overview

Located in Heraklion, Galaxy Hotel Iraklio offers hip 5-star accommodation, as well as a Turkish steam bath, free Wi-Fi and an outdoor pool. It provides a spa, as well as an express check-in and check-out feature, a coffee bar and a swim-up bar. The hotel's many features include a coffee maker and a spa bath. The hotel's amenities, such as conference rooms and meeting rooms, babysitting services, and massage make this an ideal choice for business travellers, families and couples alike. Rooms at Galaxy Hotel Iraklio are chic and feature a mini bar. They are also fitted with a hair dryer and ironing facilities. In-house dining options include a restaurant, which is an ideal spot to have a meal. Each evening, guests are welcome to relax in the lounge bar. Galaxy Hotel Iraklio is a convenient base to discover nearby Pankritio Stadium and Natural History Museum of Crete. The hotel's multilingual staff will make sure that every traveller has a comfortable visit.
Check-in: From 15:00
Check-out: Prior to 12:00
+30 281 023 8812
75 Dimokratias Avenue, Heraklion

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Amenities

Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Free parking
    Accessibility and suitability
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift
    Services and conveniences
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Foot massage
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
    Basics
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner
    General
  • Window
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view
    Bathroom
  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower
    Health and safety
  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Delivered food is securely covered
  • First-aid kit
  • Cleaning products
    Dining
  • Electric kettle
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
    Pool and spa
  • Spa
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Massage
  • Pool bar
    Bedroom
  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet
    Laundry
  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing
    Parking and transportation
  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Street parking
    Media and entertainment
  • Flat-screen TV
  • Shared lounge/TV area
  • CD player
  • TV
    Outdoor
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony
    Workspace
  • Fax/photocopying
  • Laptop safe
  • Desk
    Things to do
  • Beach access
  • Bicycle hire
    Family friendly
  • Cribs available
  • Kids meals
    Fitness
  • Fitness centre

Location

75 Dimokratias Avenue, Heraklion

Reviews

9.1
Wonderful
2774 verified ratings
Wonderful
1879
Very good
527
Good
210
Okay
63
Fair
55
Mediocre
18
Poor
23

Summary of reviews

Guests say
Guests appreciated the friendly and helpful staff, the cleanliness of the hotel, and the variety and quality of the breakfast. The pool area was also highlighted as a pleasant feature. However, some guests mentioned that the room sizes were smaller than expected, and there were some concerns regarding the amenities in the bathrooms.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Breakfast9 out of 10
Pool8.5 out of 10
Room Size3 out of 10

All reviews

9.0
Wonderful
Stephanie, Nov 2025
Pros (+) Good location, clean room, friendly staff, good breakfast
Cons (-) The orange juice at the breakfast
7.2
Good
Anonymous, Nov 2025
The location is not bad and the breakfast was genuinely great. However, we were given a noisy room on the first floor with a tree blocking the view, even though we had requested a calm, high-floor room when booking. We asked again at check-in, but were told that moving to a higher floor would require paying extra, even though we were staying only one night. The staff were generally nice, but when ...
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10
Wonderful
Anonymous, Nov 2025
arrived early evening after flight from England .greeted by friendly staff on reception who checked me in and made sure if I had any questions about the local area ,these were answered Although I was booked in a single I found to my amazement I’d been provided with a double which was all well cleaned and very presentable Enjoyed the lovely breakfast the next morning sitting by the pool outside in ...
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9.0
Wonderful
Brian, Nov 2025
Pros (+) Rooms were a good size and comfortable.
Cons (-) Menu for dinner could have been more Crete local choices.
7.0
Good
Zsofiazalai, Oct 2025
Pros (+) The staff was really kind and accommodating when we wanted to change rooms.
Cons (-) The rooms by the road were noisy from traffic, making sleep a bit of a struggle.
10
Wonderful
Willard, Oct 2025
Pros (+) We arrived late and were heading to the port first thing so didn’t have a chance to use the pool etc but the hotel was very nice, rooms were comfortable and clean and the breakfast was fantastic.
9.0
Wonderful
Sandra, Oct 2025
Pros (+) Clean, modern, upscale feeling. Nice pool area. Excellent breakfast.
8.0
Very good
Fildokic, Oct 2025
Pros (+) The breakfast was amazing, every morning something new and examples of traditional food from Crete. Everything fresh and tasty and the waitress very pleasant and quick!
Cons (-) The room was too small for a 5 star hotel
9.0
Wonderful
Evelyn, Oct 2025
Pros (+) Excellent breakfast (great selection), as well as lunch. Pool area was bright, sizeable, clean and there were enough lounge chairs. Staff were professional, friendly and helpful. Restaurants were nearby. If I return to Heraklion, will absolutely stay here.
Cons (-) Nothing.
9.0
Wonderful
Ulrich, Oct 2025
Pros (+) Great breakfast, friendly staff, nice atmosphere around the pool area (for breakfast/ dining)
Cons (-) Room was a bit small