Viva Wy Dominicus Beach

Good location, many restaurante options and stores.

Customer experience is not the priority - staff is not trainee to be polite or to solve problems, many facilities are old and not decent for example gym. Food was not good. Price and star rating is very high compared to the experience offered.

The location is wonderful, the beach is amazing with a lot of natural shades due to many palm-trees, which are not too tall, therefore provide enough shade throughout the whole beach. The staff is constantly cleaning the beach and sand, and if people would care to clean after themselves, just to put their cups in the proper designated area, that would help a lot and make the beach even cleaner. The food is good with so much variety. Every day of the week is dedicated to a different theme in food, and maybe it can repeat itself in a week, but... it's still impressive and attention of cooks also impresses. The dessert section (especially during the lunch and dinner time) deserves a special WOW!

The only negative things are .... cockroaches here and there; and loud music, especially in the evening. You really can't sleep until midnight, especially if you live in ocean-fron bungalows. It's understandable that some people come here to relax and have fun, including dancing and being loud. But there is another category of visitors, who want peace and feeling quiet, to be near the sea, enjoying the vacation. So, it could make sense to rethink the location of the evening dance parties, so it would be more convenient for everyone.

The Entertainment Team is on FIREEEEE!!!! Had so much fun in this Resort, danced all day long and the Viva Vibe is just fabulous. The sea is turquiose and very nice as well. The waiter „Bienvenido“ at the Main Restaurants in very kind and takes care of the guests very well. He always asks if you want something, and often also sees what you need, like a spoon, Glass or something and brings it to you.

Unfurtunately the Price-Performance is very Bad. It‘s the third time we have been to this Resort, and every time the Price goes up, and the Performance goes down. Herr some things that NEED to be chanced, in order to offer a more comfortable stay and a Performance that matches the Price: - way less sunbeds on the Beach, the sunbeds wäre so close to each other, that you could barely pass by, to go into the sea or to take a Drink - towels need to be changed the hole day, not just fron 12am - 6pm. There were a lot of people asking to have a fresh towel in the Morning, but the lifeguard was not allowed to give them to us - the food could have a better quality, be cooked in a better way and also diversify more. After a week I was already bored of everything - staff could care more about the guest and maybe smile sometimes? Some really didn‘t feel like working - the dishes were dirty, there were some people in the restaurant, which brought something to clean them, before they ate - at the bar, after the teater, there was a really long tail of people waiting to get something to drink, that must go quicker, because nobody should have to wait 30min to get something do Drink, especially with the Price you pay - the shower at the Beach was not working for 3 days, then my mom told them and they fixed it. After 2 days it was not working again. This should no happen. You should get it fixed without a guest telling you it is not working. By the way, this is not the only thing that should be fixed because it is not working. - there should be someone who takes the things away fein the tables outside, near the Main Restaurant and cleanes them properly. - after lunch the music could be a Little quiter so people can rest without having to leave the sunbed, but this one is just personal preference ….

I m a repeater 8 times love this hotel, the food is mutch better now