Overview

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Pierre Mundo Imperial
Top Family Hotel

Playa Revolcadero, 39840 Acapulco, GR, Mexico
+52 744 435 2600

£97+

Overall guest ratings

8.4/10 Excellent
Based on 1,347 reviews

Review highlights

  • 8.4
  • 8.4
  • 4.3
  • 3.1

Good to know

  • Very quiet
  • Professional service

Nearby

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    About

    Pierre Mundo Imperial is a great choice for your beach stay in Acapulco, putting you near activities like surfing/boogie boarding, parasailing, and water skiing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Tarraza, one of 2 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms offer balconies and room service.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Gift shop
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 1,347 reviews
    • 8.4 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.4 "Location is great."
      7.8 "78% appreciated the closeness to the beach."
      7.0 "70% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 6.0 "Internet is average."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.4 "54% found the grounds not bad."
      5.7 "For 57%, the outdoor sports facilities were ok."
    • 4.3 "Rooms are not good."
      0.1 "For 99%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.4 "56% said rooms were dirty."
      3.5 "65% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.9 "91% thought the tv was sub-standard."
      4.7 "Air conditioning was criticized by 53%."
      0.3 "97% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
      1.7 "83% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
    • 3.1 "Disappointing wellness & sports facilities."
    • 2.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 2.0 "Terrible value."
      1.5 "The price was too high for 85%."
      1.3 "87% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 606 reviews
    • 8.4 "Location is great."
      7.8 "78% appreciated the closeness to the beach."
    • 8.0 "Great service."
      8.6 "86% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.5 "55% found the grounds not bad."
    • 4.4 "Rooms are not good."
      0.1 "For 99%, the rooms looked old."
      1.9 "81% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      5.0 "Beds were acceptable for 50%."
      0.7 "93% thought the tv was sub-standard."
      4.6 "54% said rooms were dirty."
      0.2 "98% found problems with the furniture."
      3.7 "63% said rooms were small."
      1.6 "84% had problems with the shower."
    • 4.1 "Bar is not good."
    • 2.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.2 "Terrible value."
      1.6 "The price was too high for 84%."
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    Overall rating

    8.3 Excellent
    Based on 700 reviews
    • 8.7 "Location is great."
    • 8.3 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.3 "Good pool."
    • 7.1 "Good breakfast."
    • 3.8 "Rooms are not good."
      0.2 "For 98%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      3.6 "64% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      4.8 "Air conditioning was criticized by 52%."
    • 2.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 2.0 "Terrible value."
      1.3 "The price was too high for 87%."
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    Overall rating

    8.4 Excellent
    Based on 40 reviews
    • 8.8 "Beach is lovely."
    • 8.5 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 5.6 "Average amenities."
    • 4.6 "Rooms are not good."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Very quiet"
    "Professional service"
    data provided by TrustYou
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