|"I loved EVERYTHING about grand bahia principe i will Be returning."||(in 2 reviews)|
|"Service in a la carte restaurants very good."||(in 4 reviews)|
|"Food Is good but not Spectacular"||(in 10 reviews)|
|"Pool bar closing at 5pm"||(in 3 reviews)|
|"The bed was too hard"||(in 1 review)|
|"Maybe not enough umbrellas on beach."||(in 5 reviews)|
|staff was very helpful||in 48 reviews|
|food is good||in 30 reviews|
|nice beach||in 24 reviews|
|excellent service||in 15 reviews|
|bed very comfortable||in 13 reviews|
|water park||in 13 reviews|
|free wifi||in 10 reviews|
|la carte||in 7 reviews|
|everything was great||in 6 reviews|
|state of repair||in 6 reviews|
|bahia principe||in 4 reviews|
|coba||in 3 reviews|
|ended up wandering||in 2 reviews|
|spacious rooms||in 2 reviews|
|walls had mould||in 2 reviews|
Not for families with children. Recommend to look elsewhere
The grounds, the restaurants look nice. Some of the food is of OK quality, there are usually many choices at the main buffet. Some of the staff works hard and they try to serve you well. Many however are just overwhelmed.
This is the perfect example of the resort that could be nice and yet it is ruined by management and their policies. Again: this is not a kids and family friendly resort. Don’t let yourself fooled by the waterpark and other things. -First off, the waterpark has zero food, zero drinks and zero snack facilities around it. You have to walk 10 minutes in the heat in order to get a fresh drink for your kids. -There are no chairs to be found in the shade like ever, unless you wake up early and drop your towels on a few chairs. The shade by the greenery does come with tiger mosquitoes, which bite like crazy all day long (google them if you are not familiar with this bug). -there are some nicer, smaller pools, with a bar in proximity, however the depth of the water is to great there fir small kids, so in effect they are mostly fir adults. -the main buffet closes at 10:30 and until 12-12:30 there is no decent food to be found anywhere on the resort. I’ve been sent away when I arrived at 10:35, with a backpack and with my 2-year-old holding hand. She said to go to “casita”, which is a buffet more than 10 minutes away in horrendous heat and with no food that my kids will eat (they had burgers, hotdogs, ribs, cookies and soft serve ice cream... that’s about it). -the service in the main buffet is often just inexistent. They are overwhelmed and they don’t care. One day our waiter literally refused to bring drinks and my kids kept asking for water. My wife went straight to the bar and they refused to give water, saying that the policy is for the waiter to serve. She has eventually been directed to the hall manager (Jonathan) who came and gave us water. -the staff in general will make no accomodations... as per policy. Asked for cereals at “Casita” (the only 24 hrs buffet)... can’t be done. Asked to take food away for my kids... can’t be done. Even at the a la carte restaurant they refused initially to bring both fruits and ice cream for my kids, they said we have to pick one. -the room on the ground floor had such a strong mold stench that we couldn’t take it and requested to move -the beach was fool of seaweed the entire week, which may not byme the hotel’s fault but it just adds to the insult.
We met Jose at the Iguana bar. He manages his bar amazingly. He made certain that everyone enjoyed their visit. A professional bartender that excels at what he does. We hope to find Jose again during our next visit.
Property let down by rooms and inconsistent staff.
The property and grounds are really beautiful, very well maintained. The pool are pretty great and the bar staff are wonderful. The kids pool too is a nice feature. The Brazilian restaurant is really nice.
So the rooms and the service really let this place down. We requested a crib on arrival, twice in fact. They said if there is one available, they will have it in our room. On check in we where told the same thing, so obviously they didnt bother trying to arrange one before we checked in, one was provided for us the next morning. When it arrived it had no mattress, 2 folded up blankets deemed to be good enough. Also it was so small our 18 month old could climb out, rendering it useless. The rooms are dated, old fixtures and fittings. Our refrigerator was broken, the one they replaced it with lasted a day before it leaked and broke, I asked for a replacement (second last day), they never bothered. Air con was also not working, the had to replace the motor. Lamp shades had mold on all 3 of them. Reservations for the restaurants are a nightmare, we had to queue for an hour after checking in to book (recommended on tripadvisor). This hotel needs an IT upgrade stat, everything is so disconnected. Honestly, how hard is it to provide a system for guests to book restaurants themselves? Last thing you want to do after a long days travelling is queue to book a restaurant. Our first night at the buffet there was a downpour, lucky us sat under one of the spots in the roof that leaks pretty badly. Buffet food is hit and miss, somethings are nice (deserts, soups), somethings are not so nice (beef, pork, chinese dishes).
Being all inclusive and having water park for the kids and various activities for adults.
With my reservation there was a confusion with total number of guests. We were total 3 rooms and on one kids were missing on the reservation on hotel's system and I had to be on the phone with my travel agent (getaroom) but I ended up paying $55 extra for my kids. I was going to loose my flight so I didn't have orher choice that paying and getting out from there. Hotel should have handled it better....
Grand Bahia Principe Coba is located in the beautiful stretch of the Mexican Riviera Maya just south of Playa del Carmen and about an hour South of the Cancun International Airport. It is a perfect location for seclusion from busyness, yet still accessible to sights and sounds on the Riviera Maya.
While offering 1080 rooms on site, guests have four simple and elegant choices in suites to choose from. The best part of these suites is everything included in them. A hydromassage bathtub, shower, and bathroom amenities are all included. Each suite has either a balcony or terrace view, air conditioning, flat-screen satellite TV, mini-bar, coffee-making space, and WiFi. Guests using the Family Junior Suites and Master Family Suites have even more amenities included such as bathrobes and slippers and other family-friendly treats.
Visitors to the Grand Bahia Principe Coba won’t lack in regards to food or drinks. The resort has a buffet restaurant and four a la carte restaurants to choose from daily. A beverage is never far away either as 8 bars are spread throughout the grounds. If guests need a quick snack, they can stop at one of the two snack bars as well.
Guests won’t get bored while utilizing all that the Grand Bahia Principle Coba has to offer with two lake-style pools and three jacuzzies. It also has a gym, five tennis courts, a basketball court, bikes, water activity center and an entertainment amphitheater. The Riviera Maya Golf Club is close by and offers 18 championship holes and nine executive holes for all skills levels.
Guests will enjoy a full vacation experience from their time at Grand Bahia Principe Coba, from great rooms to extensive activities and delicious food.
based on 147 reviews
Policies vary by room type and provider.
If you enjoy gambling, make sure to go to the casino at the Grand Bahia Principe Coba, as you will be able to play a variety of games, including dice, international blackjack, poker, and roulette. Additionally, the casino has over 85 slot machines, as well as several bars and live entertainment, making it a popular nightlife destination among guests.
The Mayan Experience is known for being the hotel’s signature treatment, as it incorporates four individual techniques into one massage and allows for your entire body to decompress and relax. If you will be staying at the Grand Bahia Principe Coba with your significant other, consider making a reservation for a couple’s massage, which will include flowers, candles, and access to a private jacuzzi tub. If you have found that your face is struggling from dehydration, give the Tropical Luxury Facial a try, as it is known for being incredibly moisturizing and leaving skin glowing.
If you would like to spend your trip relaxing on the beautiful ocean, book the Catamaya Catamaran Ride, which includes a gourmet lunch and the opportunity to go fishing. For those that are interested in exploring the archaeological sites of Mayan ruins, the Coba and Tulum tour is a good choice. To experience Cancun’s fun and exciting nightlife, sign up for the Coco Bongo Night Club excursion, which will bring you to one of the hottest bars in the region. For guests that are particularly adventurous, there is the Visit Explor Park tour, which will include an adventurous day of ziplining.
When families stay at the Grand Bahia Principe Coba, they will receive a kid’s welcome basket, a mini bar that contains items such as soft drinks and milkshakes, slippers and bathrobes that fit the entire family, and a room that is specifically located near the waterpark. All guests are able to access the waterpark for free, and it contains a selection of kid-friendly games and activities, including water slides and wave pools. Additionally, there is a kid’s club known as the Bahia Scouts, and they offer activities like face painting, arts and crafts, and bumper cars.
Because of the distance between the two locations, there is no public transportation system that currently connects Cancun International Airport to the Grand Bahia Principe Coba. Due to this fact, you will have to either rent your own car or book a private shuttle service to go to the hotel. The drive will last you between 1h 15m and 1h 30m, and you can rent a car directly from the airport with either Alamo, Budget, or Hertz. If you book a private shuttle, the fare will cost around 1,534 MXN (approximately 80 USD). (Prices checked 13/06/19).
Bahia Principe Grand Coba is located at Playa Aventuras Akumal/Carretera, 2.9 miles from the centre of Akumal. Riviera Maya Golf Club is the closest landmark to Bahia Principe Grand Coba.
Check-in time is 16:00 and check-out time is 12:00 at Bahia Principe Grand Coba.
No, Bahia Principe Grand Coba does not offer free Wi-Fi.
Yes, Bahia Principe Grand Coba offers free parking.
No, Bahia Principe Grand Coba does not offer free airport shuttle service.
Bahia Principe Grand Coba is 28.3 miles from Cozumel. Bahia Principe Grand Coba is 55.2 miles from Cancún.
No, pets are not allowed at Bahia Principe Grand Coba.
Yes, Bahia Principe Grand Coba has a pool on-site.