CUN

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United Kingdom to Cancún flight information

Flights arrive in Cancun
Flights depart from United Kingdom
Flight price £398
Airlines Thomas Cook Airlines, Turkish Airlines, TUI Airways, Eurowings, British Airways, KLM, Virgin Atlantic, Delta, Aeromexico, SWISS, Finnair, Air Europa

Top tips for finding cheap flights to Cancún

Looking for cheap airfare to Cancún? 25% of our users found return tickets to Cancún for the following prices or less: From Manchester £503, from London £506, from Glasgow Intl £528
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Cancún is February.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Cancún flight deals.
Regularly named one of the top airports in Latin America and the Caribbean, Cancun Airport (CUN) is also one of the region’s busiest transport hubs. Around 25 million passengers pass through each year on their way to Cancun city as well as Playa del Carmen, Isla Mujeres and the Riviera Maya area.
If you are travelling to Cancun Airport on an international flight, it is worth noting that you will need to fill out a tourist card upon arrival. To save time and avoid lengthy queues at immigration, the airport website now offers you the chance to fill out and print your form in advance.
Travellers using flights to Cancun as the starting point for an exploration of the Mayan ruins at Tulum, Cobá or Chichén Itzá can hire a private car and driver directly at the airport; rates are negotiable but start at around 2,000 MXN (78 GBP) one-way. It is also possible to take the ADO bus to visit the ruins at Tulum; the 2 hour trip costs 262 MXN (10 GBP). If you have an international driving permit, hiring your own car is cheap and practical.
Cancun Airport features three main terminals; two servicing international routes and one for domestic flights. A free trolleybus shuttles between the terminals but does not have a regular schedule – it will depart from each building when full.
Need to get some local currency after your flight to Cancun? Both global currency exchange services and cashpoints are available in the International Arrivals area. It is sometimes possible to reserve your currency online in advance to benefit from the best rates and guarantee your Mexican pesos will be waiting upon arrival.

FAQs - Booking Cancún flights

How long is the flight to Cancún?

Flights from Glasgow 9h 42m
Flights from Glasgow 9h 42m
Flights from Manchester 9h 55m
Flights from London 10h 01m

What is the cheapest flight to Cancún?

The cheapest airline ticket to Cancún from United Kingdom in the last 72 hours was £398 return on the route Manchester to Cancún. The most popular route is London to Cancún and the cheapest ticket found on this route in the last 72 hours was £610 return.

Which airlines fly to Cancún?

In general from United Kingdom, Condor, Thomas Cook Airlines and British Airways fly the most to Cancún. The most popular route is from London, and Condor, Thomas Cook Airlines & British Airways fly this route the most.

How far is Cancun airport from central Cancún?

Cancun Airport is 9 miles from the centre of Cancún. View on map.

What is the name of Cancún’s airport?

Cancún is served by Cancun Airport, also commonly referred to as Cancun, Cancun Airport, Cancún Intl, Riviera Maya, or simply Cancún Airport. The airport code is CUN.

Are there direct flights to Cancun from the UK?

British Airways and TUI offer direct flights to Cancun from several UK cities including London, Manchester, Birmingham, Edinburgh and Glasgow. All other carriers will include one stopover en route, usually in an American city like Miami, Boston or Dallas.

How can I get from Cancun Airport to the city centre?

Cancun Airport is around 11 mi from downtown Cancun, a distance that can be covered by bus or taxi. The ADO bus departs every half an hour, takes 25 min to make the trip to the city centre and costs 86 MXN (3.30 GBP) for a one-way ticket. Official airport taxis must be pre-arranged online and cost approximately 480 MXN (19 GBP) – this is a far safer option than hailing one of the taxi touts at the airport.

Is there an on-site hotel at Cancun Airport?

Travellers arriving on late flights to Cancun who wish to get some sleep as soon as possible can book a room at the Comfort Inn Cancun Aeropuerto or the Courtyard by Marriott Cancun Airport. Both hotels are just 5 min from the terminal and offer a free airport shuttle service.

Where can I relax during a stopover at Cancun Airport?

If you have a stopover at Cancun Airport and are departing from Terminal 2 or 3, you can access one of the passenger lounges offering snacks, beverages, conference facilities, massage chairs and newspapers. The Mera Business Lounge (T2 and T3) and Aeromexico Salon Premier (T2) are available through lounge membership programmes or by paying a fee on the door.

How does KAYAK find such low flight prices?

KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.

How can Hacker Fares save me money?

Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.

Does KAYAK query more flight providers than competitors?

Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.

Does KAYAK query more flight providers than competitors?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book Cheap Cancún Plane Tickets

(Return)
Airports
Origin
Bristol
£455
only
£455
London
£455
only
£455
£527
only
£527
£440
only
£440
Manchester
£398
only
£398
Edinburgh
£591
only
£591
Destination
Cancún
£398
only
£398
Wed, 11 Sep
MAN
Manchester
CUN
Cancun
10h 25m
Wed, 25 Sep
CUN
Cancun
MAN
Manchester
9h 30m
£398
Trip: 15 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 4 reviews
Overall
7.0
Boarding
6.9
Comfort
6.6
Crew
7.9
Entertainment
5.8
Food
6.5
MCO
MAN
Excellent 9.0

Pros: The crew was excellent and the flight itself very comfortable

Cons: The entertainment did not work but sporadically.

GVA
LGW
Mediocre 3.0

Cons: Checking in was ridiculous, I got to the airport 3hrs early and was queuing the entire time until the plane left. It had to be delayed because of how long it took everyone to get to the plane. Absolutely apalling!

FRA
BWI
Good 6.6

Cons: Old aircraft

MAN
CUN
Good 6.3

Pros: Staff was good and always polite at all times even on such a long flight. Food was ok.

Cons: They lost my luggage and after one week I know nothing about it. Enough said.

YYZ
FRA
Excellent 10.0

Pros: Everything

Cons: Anything

Thu, 12 Sep
LGW
London Gatwick
CUN
Cancun
44h 50m
Thu, 19 Sep
CUN
Cancun
LGW
London Gatwick
18h 10m
£440
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,287 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
IST
ORD
Excellent 10.0

Pros: Service, food, comfort, entertainment.

LHR
IST
Excellent 10.0

Pros: Comfortable for that sort of journey

Cons: N/a

SAW
MED
Excellent 10.0

Cons: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

SAW
FRA
Good 7.6

Cons: Room temperature control should be better.

KBP
IST
Excellent 10.0

Pros: yes

Cons: nothing

Sat, 7 Sep
BRS
Bristol
CUN
Cancun
9h 55m
Sat, 21 Sep
CUN
Cancun
BRS
Bristol
8h 45m
£455
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 63 reviews
Boarding
8.1
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
ALC
EMA
Excellent 8.3

Pros: Very helpful crew

STN
ZTH
Mediocre 3.0

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

LGW
AGP
Mediocre 3.3

Pros: The aircraft (787)

Cons: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

TFS
MAN
Excellent 8.0

Pros: Took off on time and landed early

LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Sun, 8 Sep
LHR
London Heathrow
CUN
Cancun
15h 40m
Sun, 15 Sep
CUN
Cancun
LHR
London Heathrow
17h 35m
£468
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 915 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.8
Entertainment
5.9
Food
6.1
DUS
JFK
Excellent 10.0

Pros: Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat.

Cons: Vegetarian hot meal option was a little strange, but not terrible.

DUB
DUS
Good 7.0

Pros: On time flight and friendly staff

STR
BCN
Okay 4.3

Pros: Not much really except Wi-fi which is pricey though.

Cons: Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.

DUS
HAM
Good 7.3

Pros: Friendly and attentive crew.

Cons: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

LPA
VIE
Good 6.3

Pros: The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job

Cons: Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld.

Fri, 10 Jan
LGW
London Gatwick
CUN
Cancun
11h 00m
Fri, 24 Jan
CUN
Cancun
LGW
London Gatwick
9h 10m
£501
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
CPH
LHR
Good 6.6

Cons: Our luggage was lost and the flight was 1.5 hours late.

LHR
EDI
Okay 4.6

Pros: For the most part the people and workers were very nice

Cons: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

FCO
LHR
Okay 4.6

Pros: Crew was cheery despite a 14 hr day

Cons: Long delay due to a system crash.

CDG
LHR
Good 6.3

Pros: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.

Cons: Get rid of seats E & F!

LHR
LCA
Mediocre 3.3

Pros: - relatively new plane, but honestly that's it...

Cons: It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices.

Mon, 28 Oct
LHR
London Heathrow
CUN
Cancun
18h 30m
Fri, 8 Nov
CUN
Cancun
LHR
London Heathrow
21h 15m
£510
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,280 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.2
Food
7.5
BHX
AMS
Excellent 8.0

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

PVG
AMS
Good 7.6

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

SLC
AMS
Excellent 8.8

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

GLA
AMS
Okay 4.3

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

GVA
AMS
Good 6.4

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Fri, 22 Nov
EDI
Edinburgh Turnhouse
CUN
Cancun
16h 10m
Tue, 10 Dec
CUN
Cancun
EDI
Edinburgh Turnhouse
21h 50m
£591
Trip: 19 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,461 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.7
MEL
HKG
Excellent 10.0

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

UVF
LGW
Excellent 10.0

Cons: More leg room

LHR
MIA
Excellent 8.3

Pros: Crew were wonderful when I was nauseous from turbulence

BOS
LHR
Okay 5.0

Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.

Cons: Seat was shockingly small, even for economy class. TV was poor quality.

JNB
LHR
Good 7.6

Pros: Most of it was of a reasonable standard.

Cons: Plane was full

Tue, 15 Oct
EDI
Edinburgh Turnhouse
CUN
Cancun
30h 55m
Tue, 29 Oct
CUN
Cancun
EDI
Edinburgh Turnhouse
14h 00m
£599
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 25,778 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
SJC
SEA
Excellent 10.0

Pros: Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!

Cons: Nothing honestly

MSP
GRR
Excellent 9.0

Pros: Quick, on time flight. That’s always good!

Cons: Lead attendant spoke so fast that he was hard to understand.

CDG
SFO
Excellent 10.0

Pros: The crew WAS amazing!

Cons: Not a thing! It was perfect

HND
LAX
Excellent 10.0

Pros: Al the amenities were provided.

Cons: In this day and age Wi-Fi should be provided always. Unfortunately it wasn't on the flight from Tokyo back to Los Angeles.

BHM
ATL
Excellent 9.2

Pros: Funny crew members and very friendly captain

Thu, 26 Dec
LHR
London Heathrow
CUN
Cancun
16h 40m
Fri, 10 Jan
CUN
Cancun
LHR
London Heathrow
18h 15m
£611
Trip: 16 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 8,558 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
7.9
Entertainment
7.3
Food
7.1
GDL
ORD
Mediocre 2.0

Pros: WORST EXPERIENCE EVER ,,,,,, I LOST MY FLY BECAUSE OF YOUR IRRESPONSIBILITY AS A COMPANY, SEALING A FLY THAT WAS NOT ABLE TO TAKE .... IM HAVING HARD TIME LOOKING FOR ANOTHER FLY TICKET NOW ..... IT HAS BEEN HORRIBLE EXPERIENCE MISSING MY WORK DAY IN CHICAGO HERE WAITING IN THE MIDDLE OF MY TRIP ..

Cons: I’m literally ABOUT TO CRYING BECASE I LOST ONE VERY IMPORTANT BUSINESS MEETING IN CHICAGO BECAUSE OF YOUUUUUU !,!!!!! If you need more information contact me @ 5129710014 I’m your customer since time a go ... never had this before but IT WAS THE LAST TIME !,!,!,! I’m going to write as many bad

GUA
MEX
Mediocre 2.0

Cons: Flight was delayed 1he from Guatemala and flight from Mexico was canceled.

MEX
JFK
Good 6.0

Cons: Departure delayed. Seat does not recline. Not even a good foot rest. On first class.

MEX
SFO
Good 7.6

Pros: Crew was very good

Cons: Food and Documentation

DTW
MEX
Excellent 10.0

Cons: Excelente flight

Sun, 8 Dec
LCY
London City
CUN
Cancun
33h 45m
Mon, 16 Dec
CUN
Cancun
LCY
London City
13h 55m
£704
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,429 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
7.9
PRG
ZRH
Excellent 8.0

Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

ORD
ZRH
Good 6.6

Pros: Crew was great. Seats were uncomfortable. No air. It was extremely hot.

BUD
ZRH
Excellent 10.0

Pros: Seats super comfy

BOS
ZRH
Okay 5.0

Cons: Could've been on time

EWR
ZRH
Excellent 8.0

Cons: On time

Wed, 11 Sep
MAN
Manchester
CUN
Cancun
10h 25m
Wed, 25 Sep
CUN
Cancun
MAN
Manchester
9h 30m
£399
Trip: 15 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 4 reviews
Overall
7.0
Boarding
6.9
Comfort
6.6
Crew
7.9
Entertainment
5.8
Food
6.5
MAN
JFK
Excellent 10.0

Pros: Seats, service, food and drink.

Cons: One loo for the cabin, others were way back and downstairs.

STN
MCO
Mediocre 2.0

Cons: I had to get through customs to make it tommy domestic flight. I couldn't wait for my baggage in order to make it on time. Then, when I called Thomas Cooke it redirects to condor who consistently tells me "we can't help you w that"

CUN
LGW
Excellent 8.0

Pros: I was exited to see that they did count with vegetarian food

JFK
MAN
Okay 4.3

Cons: Poor communication between Sun Country airlines and Thomas Cook, NO checked bags for our group of 6 made it with the plane, I paid for 2 seats in row 22 and got separated from my wife and put in the back of the plane in 43 with sticky floors. Was not offered any help getting my money back on seats I paid for other than when exiting plane which was too late since I had to try to make my connection at this point.

MCO
MAN
Excellent 9.0

Pros: The crew was excellent and the flight itself very comfortable

Cons: The entertainment did not work but sporadically.

Sat, 21 Dec
LHR
London Heathrow
CUN
Cancun
28h 54m
Tue, 31 Dec
CUN
Cancun
LHR
London Heathrow
18h 50m
£804
Trip: 11 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,456 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Good 7.0

Pros: My bag was lost!

Cons: To have my bag delivered

BKK
HEL
Excellent 9.6

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

JFK
HEL
Mediocre 2.0

Pros: Nothing

Cons: Very long delay, got bumped for a flight the next day. Horrible experience

HEL
LHR
Excellent 8.0

Cons: Clean up the planes better

HKG
HEL
Excellent 9.6

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

Tue, 5 Nov
LGW
London Gatwick
CUN
Cancun
44h 55m
Mon, 18 Nov
CUN
Cancun
LGW
London Gatwick
24h 40m
£440
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,287 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
MUC
SAW
Excellent 10.0

Cons: Great service, friendly team and most importantly great food

LHR
IST
Excellent 10.0

Pros: The flight and crew were excellent. Turkish Airlines business is always good.

Cons: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

ATH
IST
Excellent 10.0

Pros: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

LHE
IST
Excellent 10.0

Pros: NOTHING

Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.

DYU
IST
Excellent 10.0

Pros: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.

Fri, 20 Sep
MAN
Manchester
CUN
Cancun
10h 25m
Fri, 4 Oct
CUN
Cancun
MAN
Manchester
9h 30m
£415
Trip: 15 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 4 reviews
Overall
7.0
Boarding
6.9
Comfort
6.6
Crew
7.9
Entertainment
5.8
Food
6.5
JFK
MAN
Okay 4.3

Cons: Poor communication between Sun Country airlines and Thomas Cook, NO checked bags for our group of 6 made it with the plane, I paid for 2 seats in row 22 and got separated from my wife and put in the back of the plane in 43 with sticky floors. Was not offered any help getting my money back on seats I paid for other than when exiting plane which was too late since I had to try to make my connection at this point.

FRA
BWI
Good 6.0

Pros: I liked it that I could fly straight to Frankfurt! Personal was very friendly.

Cons: Older airplane, tight seats. Twice late takeoff!!

BFS
LPA
Excellent 10.0

Pros: The pilot kept us undated as to where we were etc

TFS
BFS
Excellent 8.0

Pros: Staff, ticket price

Cons: 6kg bags policy

STN
MCO
Mediocre 2.0

Cons: I had to get through customs to make it tommy domestic flight. I couldn't wait for my baggage in order to make it on time. Then, when I called Thomas Cooke it redirects to condor who consistently tells me "we can't help you w that"

Wed, 24 Jul
LGW
London Gatwick
CUN
Cancun
14h 15m
Wed, 31 Jul
CUN
Cancun
LGW
London Gatwick
14h 10m
£932
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 2,966 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.4
Food
6.5
MAD
BOG
Excellent 8.0

Cons: Food

MAD
ORY
Mediocre 2.5

Cons: Boarding took 3 hours

MVD
MAD
Okay 4.3

Cons: Luggage not included. Charged at an excessive 120 USD rate !

VCE
MAD
Good 6.3

Cons: Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good

UIO
GYE
Mediocre 2.0

Cons: It is an airline that deceives you

Fri, 13 Sep
LHR
London Heathrow
CUN
Cancun
31h 05m
Sat, 28 Sep
CUN
Cancun
LHR
London Heathrow
21h 05m
£455
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,286 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
ADB
SAW
Excellent 8.0

Cons: Row was very crowded. Seats much too close together.

DBV
IST
Okay 4.6

Pros: Crew was attentive, friendly and helpful.

Cons: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.

TLV
IST
Excellent 9.3

Pros: The service was great, crew was sweet and accommodating, food was good

Cons: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

IST
JFK
Good 6.0

Pros: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Cons: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

IST
DMM
Excellent 8.0

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Wed, 28 Aug
LHR
London Heathrow
CUN
Cancun
14h 50m
Wed, 11 Sep
CUN
Cancun
LHR
London Heathrow
16h 00m
£503
Trip: 15 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 915 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.8
Entertainment
5.9
Food
6.1
STR
HAJ
Okay 4.0

Cons: Terrible hard landing

PMI
STR
Excellent 8.5

Cons: Riding a packed bus to the plane was awful.

DUS
ZRH
Excellent 8.0

Pros: The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled.

MIA
DUS
Good 6.0

Pros: The crew was welcoming and friendly. The choice of movies was awesome.

Cons: The seat i was in had many stains on it and there was garbage under my seat. Someone needs to clean better... Also, need to look at passengers more closely as at least 2 still had cell phones on at take off

LHR
TXL
Good 6.0

Pros: Boarded and departed gate on time. Efficient.

Cons: Not the friendliest.

Sat, 21 Sep
LGW
London Gatwick
CUN
Cancun
10h 30m
Mon, 7 Oct
CUN
Cancun
LGW
London Gatwick
9h 30m
£504
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
ATH
LHR
Mediocre 3.5

Pros: Clean plan that was only slightly delayed

Cons: I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again

OTP
LHR
Excellent 10.0

Pros: Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc.

LHR
LUX
Okay 4.5

Cons: I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually.

NCE
LGW
Excellent 8.5

Pros: Fast check in. Boarding orderly.

Cons: AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves....

LHR
CPT
Good 6.6

Pros: Smooth flight without event. On time landing. Efficient deplaning.

Cons: Newer plane. Seats , entertainment, cabin crew.

Mon, 16 Sep
LGW
London Gatwick
CUN
Cancun
10h 20m
Mon, 23 Sep
CUN
Cancun
LGW
London Gatwick
9h 15m
£510
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 63 reviews
Boarding
8.1
Comfort
7.7
Crew
8.3
Entertainment
6.5
Food
7.2
LGW
BGI
Okay 4.6

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

PUJ
BHX
Good 7.6

Pros: Perhaps because I'd previously flown Premium Cabin on the Dreamliner but I found the seating uncomfortable. I've flown long haul economy with both Etihad and Singapore and was expecting the Dreamliner to be up there with these airlines. Sadly not. In all other respects the flight was fine. Boarding, food etc all good.

Cons: Seating uncomfortable

ONT
SFO
Okay 4.0

Cons: Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

FNC
LGW
Good 7.6

Pros: A lot of leg room. On time departure, on time arrival.

Cons: Food on board a bit pricey.

BHX
LCA
Good 6.3

Pros: They kept us up to date about delays

Cons: The delays

Tue, 10 Sep
LCY
London City
CUN
Cancun
22h 30m
Mon, 16 Sep
CUN
Cancun
LCY
London City
18h 25m
£527
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,280 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.2
Food
7.5
AMS
YYZ
Good 7.3

Cons: Don’t be late

PTY
AMS
Excellent 8.6

Cons: I congratulate the KLM crew!

IAH
AMS
Okay 5.3

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

MAN
AMS
Good 6.0

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

CPT
AMS
Excellent 9.3

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

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