Hotels near Ann Arbor airport

Hotels near Ann Arbor airport

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Ann Arbor (ARB) - Ann Arbor, MI, United States
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Best hotels near Ann Arbor airport

Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.1
Overall 9.1 Excellent
Based on 534 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.3
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.2
Services
9.1
Staff
9.2
Cleanliness
9.4
Comfort
9.5
Location
9.1
Services
9.4
Staff
9.0
Cleanliness
9.3
Comfort
9.1
Location
9.1
Overall
7.0
Services
9.3
Cleanliness
9.3
Comfort
8.8
Location
9.0
Services
8.8
Staff
9.0

Excellent 10.0
Pros: very clean
Excellent 10.0
Pros: Hyatt Place Ann Arbor was an excellent hotel experience. It felt new and clean and was very comfortable. The included breakfast was very good with a wonderful variety to pick from. We'd definitely stay here again!
Poor 1.0
Pros: The staff was moderately helpful
Cons: They overbooked and didn¿t have a room for us on my wedding night when we had booked 3 months in advance
Excellent 10.0
Pros: Got a great last-minute deal on a gorgeous room. The hotel is gorgeous. We booked at another hotel, checked in and we were so disgusted we left asap. This was a great upgrade.
Excellent 9.0
Pros: Clean and location
Cons: The water stream of the shower head is very weak. It can be a problem in such a cold area.
Excellent 10.0
Pros: Clean and friendly staff.
Cons: No
Excellent 10.0
Pros: Exceeds expectations. Great location, and even better facilities and service. The staff are great.
Excellent 10.0
Pros: The location, the spacious room, the pool, the service, the outdoor seating area, the lobby. The hotel is great overall.
Cons: The breakfast was a bit underwhelming. I understand they have cut back due to Covid, but a little more variety would be nice.
Excellent 10.0
Pros: Staff was wonderful - the lobby and open space very inviting. The bar was nice and the seating in lobby very clean.
Excellent 10.0
Pros: The hotel was very clean and modern. We will stay again!
Excellent 9.0
Pros: Everything has described and rated.
Good 6.0
Pros: Found shade did not close, exhausted we declined offer to relocate w/assurance it would be addressed next day. When we returned shade almost closed but not moveable at all. Dogs on seats&in eating area is unacceptable
Cons: Pets allowed everywhere. Pet owners inconsiderate selfish oafs
Excellent 10.0
Pros: Great night stay, wish I could have stayed longer. Very Clean, Staff was wonderful, Bar was great, and not overpriced. Couldn't have been happier with my stay. Will stay again.
Cons: If I had to pick something, it would be that the pool was a bit chilly, but not a big deal at all. It was clean and empty!
Okay 4.0
Pros: Location
Cons: Provocative staff make you feel uncomfortable. Biased partisan media channel continuously plays on big screen in lobby. No lotion in room and no complimentary water to drink.
Excellent 9.0
Pros: So clean! And after staying at the semen motel a.k.a. Red roof or days inn, this place was the Taj Mahal!
Cons: Check in wasn¿t super smooth but staff was very nice and did her best. I got my room eventually. Pool should be open until 11p instead of 10p. No hot tub.
Good 7.0
Pros: Very nicely decorated lobby and modern and spacious room.
Cons: Slow internet with download speeds in single digits.
Good 6.8
front desk are rude they pick and choose what they going to hold for deposit and wont release deposit back to bank will make you wait 7-10 days for your bank to return hold financial department wont return phone calls
Good 7.0
Pros: The atmosphere at the Hyatt is unmatched at any hotel in the area. It's classy and sophisticated without being stuffy.
Cons: The toilet was broke and wouldn't fill upon arrival. They moved me rooms which was just a hassle since I had already unpacked. But overall it wasn't bad.
Excellent 10.0
This my second time staying here. All i can say its great place to stay ,very clean and love having the couches in each room to relax on.I would highly recommend this place.
Poor 1.0
Cons: I have the worst experience They charge me $131.00 for my 3 month puppy  I stain only one night. I pay for me and my puppy $211.00 Only 1 night That's ridiculous
Excellent 9.6
The room was soooo beautiful and nice .. staff was amazing .. definitely will be coming back !!!!!!!
Good 6.0
Pros: Nice room and good location
Cons: Parking price, staff attentiveness
Good 7.0
Pros: Nice hotel, very new and clean
Cons: I guess during pandemic this hotel was not prepared for the following: TV did not work, shower did not have water pressure, breakfast was included but there were almost nothing to eat
Mediocre 3.0
Pros: That it had breakfast when most hotels do not right now.
Cons: Most of the staff was friendly but one of them was very snudy and rude.
Hyatt Place Ann Arbor - Ann Arbor
Rated no. 1
9.1
Excellent 9.1
Based on 534 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
10.0
Overall 9.1 Excellent
Based on 151 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
7.7
Staff
8.5

Excellent 9.0
Pros: clean and quiet
Cons: seven dollars for a Diet Pepsi and tiny bag of Fritos was excessive but nowhere near to get it otherwise
Excellent 9.0
Pros: The staff and service was excellent and so was the location!
Excellent 10.0
Pros: Comfy and modern room and kitchenette Breakfast was good
Excellent 9.0
Pros: Breakfast was good, and really liked the pool !!
Cons: No problems.
Okay 4.0
Pros: The breakfast is very cheap , i did not eat during my stay except the first day.
Cons: nothing in the breakfast
Excellent 10.0
Pros: Location
Cons: I can’t think of a thing
Good 6.0
Pros: The free breakfast and pool.
Cons: 1. Due to COVID-19, there was no full service housekeeping. You had to clean your own rooms. I wish I had known that before I checked in. 2. Visitor¿s dogs in the breakfast area. There needs to be a sign saying dogs in the breakfast area.
Excellent 10.0
Pros: It was spacious, very clean and felt safe during the covid restrictions and concerns. Front desk staff was helpful and nice during the time we were there. I'd stay there again when I go there.
Cons: No, it was a great stay. It's very important to me if the hotel is CLEAN and safe - and it was both of those, plus more. I was very pleased.
Excellent 10.0
Pros: The cleanest and a good customer service and willingness to go the extra mile
Cons: No I enjoyed the hotel enjoyed my stay very much
Excellent 8.0
Pros: Great room, spacious, good value
Excellent 10.0
Pros: This hotel was actually a really nice surprise. The cost was better than similar hotels, and the room was spacious, very clean, had a comprehensive kitchenette, and the bathroom sink area separate from the shower and toliet area was also helpful.
Excellent 10.0
Pros: Staff friendlie
Excellent 10.0
Pros: They were very accomidating. They let us use their lobby for our girls to have lunch in. They let us have a late check out of 2pm and even let the girls have two rooms to stay in longer before they left for their final game for the night. The staff was incredible, rooms very clean. Loved all the amenities of having a full size fridge, microwave and dishwasher plus silverware.
Cons: Nothing
Excellent 10.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: Clean, comfortable and spacious room. Friendly and responsive staff. I’d highly recommend this property.
Excellent 10.0
Pros: Clean, easily accessible, with a shopping mall next door and easy interstate access. This was a perfect choice for us.
TownePlace Suites by Marriott Ann Arbor - Ann Arbor
Rated no. 2
9.1
Excellent 9.1
Based on 151 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
9.7
Overall 8.7 Excellent
Based on 162 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.9
Overall
10.0
Services
8.8
Cleanliness
8.6
Comfort
8.3
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.0
Cleanliness
8.3
Comfort
8.6
Location
8.3
Services
8.3
Staff
8.3

Excellent 8.0
Pros: proximity to U of M
Cons: not all employees masked
Excellent 9.0
Pros: Breakfast is great. Staff is amazing.
Excellent 10.0
Pros: clean and friendly staff
Mediocre 2.0
Cons: I arrived at 5:30, check in is at 3pm. I was told my room wasn’t ready yet and it would be another 30 mins. I asked about other rooms and was told it was sold out. When they called, I got my room key and walked into a room that was not cleaned. they magically assigned me another room that they previously said they didn’t have. The water intake for the Keurig was so dirty that when I wiped it out, the washcloth was BROWN. The creamers were curdled.
Excellent 10.0
Great location near Briarwood mall and easy access to campus and I94. Room was spacious, clean and comfortable. Nice fitness room and pool too.
Excellent 8.0
Pros: The staff, as always, was amazing.
Cons: I wasn't so thrilled about having to use the public restroom because the toilet was broken and they were sold out, but it is what it is.
Excellent 10.0
Cons: Pool was cold!
Excellent 10.0
Pros: very cool indoor pool for the kids. also very clean
Cons: unfortunately the restaurant want open on the weekend but the hotel is located near several places to eat
Excellent 10.0
Pros: The staff was amazing cleanliness
Cons: No
Excellent 9.0
Pros: The splash pad pool was great! It was the perfect snowy day local getaway.
Cons: The lobby bar was a bit loud and busy overnight.
Excellent 10.0
Pros: Everything except see below
Cons: The only thing i did not like is the $250.00 deposit for each room. I understand there r jerks that screw things up for the good guys. I think if u have history with the motel that should be reduced.
Excellent 10.0
Pros: The rooms were excellent. The breakfast for 10.00 was superb. Our stay was very enjoyable.
Cons: Not a thing
Poor 1.0
Pros: Clean
Cons: Noisey
Good 7.0
Pros: Nice place, nice value. However I reserved a Mobility Hearing Accessible with King bed and Tub and was placed in a standard king
Cons: I reserved a Mobility Hearing Accessible with King bed and Tub and was placed in a standard king
Excellent 10.0
Pros: Kid friendly
Excellent 10.0
Pros: One guy who was normally a chef was working at the front desk, this guy was perfect. Always engaging us in conversation but not ever intrusive.
Excellent 10.0
Pros: Very clean, great service, food was excellent
Excellent 10.0
Pros: Very accommodating. Gave us a room by the pool and late check out the next day upon request. Extremely comfy and clean.
Cons: n/a
Hilton Garden Inn Ann Arbor - Ann Arbor
Rated no. 3
8.7
Excellent 8.7
Based on 162 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.5
Location
9.0
Overall
8.2
Overall 8.5 Excellent
Based on 518 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.5
Location
9.0
Overall
8.2
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.3
Staff
9.0
Cleanliness
9.0
Comfort
8.5
Facilities
9.0
Location
8.5
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Overall
10.0
Services
8.6
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
9.1
Services
8.6
Cleanliness
8.9
Comfort
8.8
Facilities
4.0
Location
8.8
Overall
7.0
Cleanliness
9.1
Comfort
8.7
Location
8.8
Services
8.6
Staff
8.9

Excellent 10.0
Pros: Peaceful, quiet, pool was nice, and customer service was great
Cons: N/A
Excellent 8.0
Pros: The bed was spacious, the outdoor space and pool, lovely. The place has old school charm and class. Very nice.
Cons: There was a small invasion of ants on the pool deck. Ew.
Good 7.0
Pros: nice hotel. good location
Cons: was given 2 towels, no tissue. soap/hair products bad quality. heater was loud
Excellent 10.0
The room was clean, besides a large bug on the ceiling that I had to kill. But that can happen anywhere. The wifi was down during my stay, but there was a location downstairs that had wifi if someone needed to use it. The hotel is in a great location, I have stayed here multiple times.
Excellent 9.6
Nice pool and fitness area. Located close to malls and expressway and one mile to campus. Easy parking and access to everything.
Okay 4.0
Pros: close to a shopping mall
Cons: smelly room with a running toilet
Excellent 9.0
Pros: The beds were super comfortable!! And having a balcony made it more enjoyable
Good 6.0
Pros: That they gave ya a glass of champagne when you checked on.
Cons: The hotel room smelled musty and the bathroom was very small no counter space. Not enough towels.
Excellent 10.0
Pros: 😉
Cons: 😉😉
Excellent 10.0
Pros: Everthing was great for our stay. Staff was great and the hotel was very accomadating.
Excellent 9.0
Pros: Have stayed here many times. Staff always helpful. Very comfortable hotel.
Excellent 10.0
Pros: Amazing staff
Good 7.4
Pros: Staff were extremely friendly
Cons: Furniture is getting dated. Mattress was starting to sag.
Okay 5.0
Cons: No one at front desk when arrived. Had to go looking for someone. Went to Happy Hour for March Madness. Few people but could not get waited on. As the evening progressed, more people came in and left without being waited on. Shower dirty, ice bucket dirty
Good 7.0
Pros: Cleanliness and pool
Cons: I informed staff at checkout that I was a little dissatisfied due to running water sound that started around 230am an lasted like 3hours an they just said they would look into it. I think that a manager should have come talk to me. But nothing.
Excellent 9.0
Pros: The hotel was immaculate, the modern vibes of the hotel really made the experience a little better
Cons: No
Excellent 10.0
Pros: They were great
Cons: Above the top excellent
Excellent 9.0
Pros: Location and price.
Excellent 10.0
Pros: This hotel was fantastic! It was clean, the staff was friendly, and the room was very comfortable. The pool was excellent and very enjoyable as well. We did not have time to use the exercise room or the sauna, but both also looked well maintained.
Cons: The only thing this hotel did not have was a free breakfast. So, if that's important to you, this might not be the place for you to stay.
Excellent 10.0
Pros: Price. Location. Cleanliness. Staff
Excellent 10.0
Pros: Comfortable, friendly
Excellent 9.0
Pros: I chose it for the location, but it is clean and well designed. The restaurant is also very good.
Excellent 10.0
Pros: I was quite happy with the location and cleanliness of the entire facility.
Cons: None I can think of, just stayed overnight. We did not utilize all the hotel offered.
Excellent 9.7
Pros: Pool was great. Nice all around
Cons: Relish the restaurant was great.
Good 7.0
Pros: Staff was very friendly and accommodating.
Cons: Room cleanliness could have been better. I found hair on the sheets which tells me they might not have changed the sheets!!!
Okay 4.0
Cons: Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with management the issues above, no formal apology or compensation offered. Stay elsewhere! There is a holiday inn 50 feet away.
Poor 1.0
Cons: We found a bed bug on a piece of luggage. NOT ACCEPTABLE!!!
Good 6.8
Pros: Executive Section with complimentary appetizers and morning pastries.
Cons: We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find our room had NOT been serviced! The bed was not made nor clean towels left so we called for towels. Upon checkout, NOTHING was said about either situation - no explanations nor apologies. They asked if a receipt had been left under our door - it had not. Apparently someone on the staff did not do their job.
Excellent 10.0
Pros: It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,
Excellent 10.0
Cons: Room wasn't ready ontime
The Kensington Hotel - Ann Arbor
Rated no. 4
8.5
Excellent 8.5
Based on 518 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.5
Location
8.7
Overall
8.6
Overall 8.5 Excellent
Based on 173 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.5
Location
8.7
Overall
8.6
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
8.0
Cleanliness
9.1
Comfort
8.8
Location
8.7
Services
8.8
Staff
8.9
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.3
Staff
9.0
Cleanliness
8.8
Comfort
9.2
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.8
Staff
9.2

Excellent 10.0
Pros: so so
Excellent 8.0
Cons: Not having to pay for my coffee
Excellent 10.0
Pros: We enjoyed every minute of it! Unfortunatly our time was running out and we hade to leave for the Airport!!
Excellent 10.0
Pros: very clean and friendly staff
Excellent 10.0
Pros: Not a easy place to get to. Horrible direction on line
Cons: Other than the above issue everything was great
Excellent 9.0
Cons: Everything was goof
Excellent 9.0
Pros: very clean and comfortable
Excellent 10.0
Pros: Gentleman at desk on arrival it was busy so he was little grumpy. Understandable
Cons: Everything
Excellent 8.0
Pros: Room was nice
Cons: We had to wait for checking in quite a bit. Housekeeping started harassing us really early, and wouldn't stop, almost walked in on us (put in the door lock so they couldn't get passed it)
Poor 1.0
Pros: Leaving.
Cons: The manager
Excellent 10.0
Pros: The location and the staff was excellent. I didn’t have any issues to address so I rarely came into contact with any staff.
Cons: The only thing that was weird to me is that the sink is outside of the bathroom. I also didn’t like the fact the walls were thin because I could hear music from the person next door and the little get together above me.
Excellent 10.0
Pros: Clean room, location, and hotel amenities pool and restaurant with a lounge was nice.
Cons: Everything was fine.
Mediocre 2.0
Pros: Location
Cons: Hotel was not very COVID compliant. Had to re-wipe everything down in our room. Wipes were filthy.There was only one hand sanitizing station near the elevators. House keeping left cart with soiled towels in the hallway. Cleanliness not as advertised.
Excellent 8.0
Pros: Very clean.
Cons: No continental breakfast for the price. To expensive for what is offered.
Good 7.0
Pros: Modern feel and large pool
Cons: Beds are not Queen size, very small and not comfortable
Excellent 9.0
Pros: the flotation noodles and beach balls in the pool made it a lot of fun for my kids. My 3 year old can get around just fine on a noodle; the older ones liked playing with the beach balls. The garden and deck access was very nice. Breakfast was delicious
Cons: the eggs on the ham and egg croissant were fried and cooked twice over. The yolk was not fully cooked hard, and it exploded onto my daughter's lap while eating it. She loves eggs, but wouldn't finish her sandwich after that. I expected scrambled.
Good 7.0
Pros: Hotel was clean and location was great. Staff seemed friendly but was only there one night.
Cons: My only problem with this stay was someone was smoking pot in hallway or near my room. Did mention this to front desk mgr. but he seemed to feel it wasn't big deal! Don't care if you smoke pot but smell is awful and sickening
Excellent 10.0
Pros: The indoor pool, the lounge area both inside and out, and the bistro's food choices. In the morning, it offers Starbuck's coffee and in the evening, it is a full bar.
Cons: The fitness room didn't have much in the way of equipment and weights.
Excellent 8.0
Pros: Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor.
Cons: Hallway carpet to rooms seemed old in style, though room was nicely styled.
Courtyard by Marriott Ann Arbor - Ann Arbor
Rated no. 5
8.5
Excellent 8.5
Based on 173 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
6.2
Location
8.5
Overall
6.2
Overall 8.5 Excellent
Based on 172 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
6.2
Location
8.5
Overall
6.2
Cleanliness
8.1
Comfort
8.0
Location
8.4
Services
8.0
Staff
8.6
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
5.0
Overall
5.0
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.9
Staff
9.4
Cleanliness
8.2
Comfort
7.9
Facilities
10.0
Location
7.7
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
8.6
Comfort
8.2
Location
8.8
Services
7.9
Staff
9.4

Mediocre 2.0
Pros: The location was the only thing. It had a ok view but other than that it was ok.
Cons: They have horrible service and for the price and location you would think it would look better than it did.
Excellent 8.0
Pros: It was a good location, minutes away from anything. The bed was really nice. Value for your money was ok we would stay here again
Cons: The hot tub was out of commission our whole stay plus we had to schedule our pool times ahead of time. Who knows what time they wanna swim the next day? The whirlpool tub in the bathroom is not one I would sit in, due to it looking gross with rust. Although it was a good location because it was close to everything! Staff was OK, nothing exceptional. The free breakfast could’ve been better, we wish they had more options.
Poor 1.0
Pros: The view and lady that checked me in
Cons: We didn't have towels to dry off. Luckily we brought some with us linen looked dingy. The lady who checked me in was awesome. The other lady was rude and not nice. The toilet had tissue in it like it had been used.
Excellent 10.0
Pros: Everything was perfect. Linens, cleaning, quiet, safe.
Cons: No
Mediocre 3.0
Pros: I enjoyed my time in the pool
Cons: It was hard to set up and control the tv. It was so loud so I couldn’t use it, the bathroom wasn’t cleaned at all the shower was dirty and there was a old wash clothe hanging up. It was very upsetting made me wonder if the swim in the pool is where the kids and I rash popped up from the next day. I’m not here to belittle you all just wanna inform you!
Excellent 10.0
Pros: the rest of the staff. Veggie sausage at breakfast was delicious and enlightened!
Excellent 8.0
Pros: Hotel was good.
Cons: nothing
Mediocre 2.0
Cons: I tried to cancel the room for my elderly parents due to my Dad being ill and not able to travel. I was not refunded or even given a voucher for a future stay.
Okay 5.0
Pros: Staff
Cons: Cleanliness
Excellent 9.0
Pros: No complaints. Breakfast was excellent.
Cons: No complaints
Excellent 10.0
Pros: I requested 2 queen beds by phone on the day of purchase. 1 bed was selected by thr hotel by error. The front desk manager corrected an error with 2 queen beds.
Cons: It was difficult to locate the hotel, because: There was no sign for the hotel off State Street driving North from I-94 West exit. The hotel needs to place a sign on N State Street for the first turn otherwise it's a needle in a hay stack finding h
Excellent 10.0
Pros: Great staff. One of the best breakfasts I had from a 2.5 star hotel.
Cons: None.
Excellent 10.0
Pros: Very positive experience.
Okay 4.2
Pros: The staff were extremely friendly and welcoming
Cons: The room was well outdated, the layout was cramped, and the walls were paper thin that you could hear everything through the night...not the best for a good night sleep
Excellent 9.0
Pros: Very nice and clean! Friendly staff.
Cons: A little further away from downtown than I'd expected. My fault though....should have researched better.
Excellent 10.0
Pros: From the welcoming staff at check in to the condition of the room everything was excellent. Enjoyed some of the good breakfast, though we left 15 minutes prior to the designated start time.
Cons: No. Had TV difficulty, but the staff immediately came up to discover a cord had loosened from it's terminal. Easily rectified, but was willing to change our room if problem couldn't be fixed.
Excellent 10.0
Pros: Close to town. good price.
Mediocre 3.7
Cons: No internet.. at all! = no work done noisy air conditioning = no sleep cleaning lady going bold = long black hairs EVERYWHERE !! staff apologetic, but, but, but = no solution given Offered a discount = still waiting...
Fairfield Inn by Marriott Ann Arbor - Ann Arbor
Rated no. 6
8.5
Excellent 8.5
Based on 172 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
9.0
Location
8.9
Overall
9.0
Overall 8.4 Excellent
Based on 208 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
9.1
Services
8.7
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.6
Staff
9.1
Cleanliness
7.1
Comfort
7.7
Location
7.7
Services
7.5
Staff
6.9
Cleanliness
8.3
Comfort
8.8
Location
8.9
Services
8.8
Staff
8.8
Cleanliness
8.3
Comfort
8.6
Location
8.9
Services
8.7
Staff
8.8

Good 7.0
Pros: The sausage in the breakfast was great.
Cons: It was way too loud. Our room was by the pool, and we could hear literally everything. Every door opening every little thing.
Excellent 10.0
Pros: comfortable room with full size refrigerator
Cons: breakfast was somewhat conservative
Excellent 8.0
Pros: Kitchenette, coffee station, breakfast variety are ok under the circumstances
Cons: Housekeepers only come once a week, in other words non existent. Hallway smells at night. Thanks to the heavy room, you don¿t normally notice it unless you are sensitive.
Excellent 10.0
Pros: The hotel is newly furnished and very clean. The bed was comfortable. The rooms aren't cleaned every day, but that was not a problem for us. The breakfast was very good.
Mediocre 3.0
Cons: The room smelled like cigarette smoke. The clock was broke and there was hair in shower. There was a rip in the couch
Excellent 9.0
Pros: Great place to get together with family. Very dog friendly
Cons: Beds too soft
Excellent 10.0
Pros: Everything!! Loved the pool & jacuzzi and the room was SUPER NICE!!
Cons: The staff that greeted us first when we came in wasn’t very nice.
Good 6.0
Pros: Close to where I was visiting.
Cons: It was short staffed and could have been cleaner. Door in bathroom was not clean and headboard of the bed had something splashed all over it.
Excellent 10.0
Pros: Convenience and availability
Excellent 9.0
Pros: Clean. Friendly and helpful staff. Stayed in this area many times and this is by far best experience.
Okay 5.0
Pros: The location worked and the common areas were in good shape.
Cons: Numerous issues with the room. DirectTV was not working and did not work after 30 minutes of troubleshooting. Dishes and cutlery were in the dishwasher and were not clean. Refrigerator had been turned off which wasn't apparent until food/drinks were warm.
Excellent 10.0
Pros: The kids loved that the pool was opened and also the worker was very good to us while we stayed there it was very clean in the hotel and the rooms
Cons: The manager seen a little up tight tried not to asked much oh him
Excellent 10.0
Pros: The suites were perfect for two families.
Cons: The pool bathrooms were disgusting.
Good 6.0
Pros: Location, cleanliness, and size of the room.
Cons: We booked two nights. We called the front desk looking for a skillet (the day after we checked in) and was told they didn't see us checked in. Our room was listed as vacant. We went down to take care or it. Then early the next morning 7:04am to be exact .
Good 7.0
Pros: Very clean and well keep
Cons: No ice in the common area
Excellent 9.0
Pros: 2 bedroom , 2 bath ..with queen beds
Cons: EXTREMELY NOISY AND MESSY “ team “ guests that literally took over the entire lobby and tv area Living room furniture old , no tables
Excellent 10.0
Pros: Spacious rooms . Good breakfast. Very clean and modern throughout.
Cons: Liked everything.
Excellent 9.0
Pros: Staff was professional, friendly and accommodating. The suite was quiet, spacious, clean and well-kept. Complimentary laundry room for guests was a great bonus. GREAT.
Cons: There wasn't really anything I didn't like. The only minor mention is while the pool area is light, airy and large, including a 10-person jacuzzi that is properly heated, there were few if any clean towels stocked the two times I was there.
Excellent 9.0
Pros: We liked the furnishings in the room. And the courtesy upgrade because of being sold out of the room I reserved was very much appreciated. The beds & pillows were comfortable, and the shower was nice.
Cons: We had a room facing a courtyard, and both nights we stayed there were young men out there past our bedtime that were quite loud.
Poor 1.0
Pros: Location was wonderful
Cons: Staff wasn't helpful at all. The room was very small.
Good 7.0
Pros: Hotel has a very large pool and a nice hot tub, lobby and outdoor seating area and fire pit.
Cons: We wanted 2 beds but were given a bed and pull out couch, that when pulled out made the room very cramped! The breakfast buffet was horrible. What little food that was left was not good, there wasn't any clean dishes. All the pool towels were dirty.
Mediocre 3.0
Pros: New Property.
Cons: 1. Skimpy on service. No housekeeping or changing towels from Friday to Monday 2. Breakfast starts at 7.30 am, when most of America has gone to work !! 3. They advertise as Queen bed, but two adults can barely sleep side-by-side.
Okay 5.0
Pros: It was brand new but with that comes under-experienced staff. Beautiful hotel in various stages of undone.
Cons: ABSOLUTELY. Rec'd confirm "rm assigned upon arrival." Ck'd in 3 pm given one queen bed. ASKED for a king, desk clerk cost $100 more. What kind of hotel doesn't offer a king or two queens in this day. NO FOOD for breakfast, no one to fix it, no coffee!!
Good 6.0
Pros: Brand new Hotel, nice sized rooms, good locations
Cons: Poorly managed Apathetic staff Terrible breakfast
Good 7.0
Pros: The hotel is brand new and very clean. It is located in a great spot.
Cons: Staff are very inexperienced. Hotel supposedly has continental breakfast but that was a joke. No egg, no warm item and very limited food.
Excellent 8.0
Pros: New hotel, great location.
Cons: Still somewhat unfinished. Loose cabinet hinges, patched but unpainted wall areas. Laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening.
Staybridge Suites Ann Arbor - Univ of Michigan - Ann Arbor
Rated no. 7
8.4
Excellent 8.4
Based on 208 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.3
Food
10.0
Location
8.7
Overall 8.4 Excellent
Based on 184 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.3
Food
10.0
Location
8.7
Cleanliness
10.0
Location
10.0
Overall
8.0
Staff
2.0
Value for money
10.0
Cleanliness
8.7
Comfort
8.4
Location
8.6
Services
8.5
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
8.6
Comfort
9.0
Location
9.3
Services
8.2
Staff
8.9
Cleanliness
9.0
Comfort
9.2
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Facilities
8.6
Location
8.1
Overall
8.6
Cleanliness
8.5
Comfort
8.5
Location
8.1
Services
8.1
Staff
8.6

Mediocre 2.0
Pros: It was beautiful and clean
Excellent 9.0
Pros: The bed was not a Heavenly bed like Westin book Cadillac other than a sore back in the morning it was a great stay
Cons: Bed
Poor 1.0
Pros: Bed was nice. It was clean. Check in girl was very nice.
Cons: My room was 104. It was located literally right in the back door. Everytime someone entered or left the back door my bed and door shook from the slam of the door. I awakened 20 times. The bar had no staff and no food. The pillows were well worn. There was also a stain on my sheet. Sink water did not get hot. Also the stench of marijuana blew in my room the whole time. For $200 I should have had some amenities at least some quiet. When I checked out I was not even asked how my stay was. I'm glad I didn't tell the lady. My bad for booking on my drive.
Good 6.0
Cons: Over charged my credit card by 30.00. No hot tub working and pool water was ice cold.
Excellent 9.0
Pros: Everything else
Cons: Breakfast closes early.
Mediocre 2.0
Pros: Location and the view
Cons: Excessively rude reception, wait for room as cleaning staff overworked, free breakfast (buy one get one free at local restaurant and only when asked), no directions given to confusing entrances to rooms, walkways ugly, walls paper thin!
Excellent 9.0
Pros: Easy parking, pet friendly, friendly staff
Excellent 9.0
Pros: Great Location. Nice beds to have a good night sleep. Very good shower room!
Cons: Had to wait more than an hour after check-in time as staff say room was not ready. Staff did not follow up after an hour and we had to go back and ask again to check-in!
Excellent 10.0
Pros: The room
Cons: The surprise, non-refundable 75$ pet fee
Excellent 9.0
Pros: Very clean and spacious hotel room.
Good 6.0
Pros: Comfortable beds and furnishings
Cons: The bathroom door in our room was broken and would not shut. Also, I left an orthopedic pillow there and management were very unhelpful with trying to track it down.
Excellent 8.0
Pros: Location.
Excellent 9.0
Pros: Very clean. Great location.
Poor 1.0
Pros: Location and clean.
Cons: The staff are scam artist and upper management is also. They lie on customers to over charge them outside of their hotel policy.
Poor 1.0
Pros: It was freezing and heat didnt work I was told all the rooms were like that they had a heat problem
Cons: No heat
Excellent 10.0
Pros: That bathroom
Cons: The workers
Excellent 10.0
Pros: Convenience and courtesy of staff
Excellent 9.0
Pros: it had comfortable rooms
Cons: just very quiet during this covid. no breakfast
Good 7.0
Pros: Very clean and friendly staff
Cons: The only complaint would be the shower. Only half of the water can get up to the shower head and the other half remained in the tub faucet.
Poor 1.0
Pros: Location
Cons: First upon late check in... My floor was wet at end of the bed, then bathroom door was so old that it wouldn't close and 3rd... Iron did not work!!!
Excellent 10.0
This is an excellent hotel with clean attractive furnishings and premium linens. The bed is very comfortable and the towels excellent.
Excellent 10.0
Pros: I was flying to New York but because of the high winds and snow, our plane was rerouted to Detroit. Delta gave us hotel vouchers to stay at the Sheraton Four Points by DTW airport. Unfortunately, when we got to the hotel, we discovered that all the rooms had been booked and all the nearby hotels were also completely sold out of rooms. The manager found a few available rooms at the Sheraton Ann Arbor hotel and we ended up Ubering there. The reception was very pleasant and welcoming and they even got me an SPG preferred hotel room even though i couldn't remember whether i had signed up or not. The restaurant was still open and had some amazing food and beer and I was even able to do my laundry at their facility on the 1st floor. The bed in the room was incredible and the room was very spacious, cozy, and warm. And the breakfast buffet the next morning was wonderful - an omelet bar, perfectly cooked bacon, lots of different options, and bottomless coffee and tea. Overall, I had a fantastic stay and would recommend this hotel to anyone staying in the Detroit/Ann Arbor area :)
Excellent 9.7
Pros: My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again
Excellent 10.0
Pros: Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service
Cons: Pricey Breakfast is not free
Excellent 8.0
Pros: Clean and quiet
Cons: Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.
Sheraton Ann Arbor Hotel - Ann Arbor
Rated no. 8
8.4
Excellent 8.4
Based on 184 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
9.3
Location
8.7
Overall
8.5
Overall 8.3 Excellent
Based on 209 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
9.3
Location
8.7
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.5
Staff
9.0
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.2
Staff
9.2
Cleanliness
8.1
Comfort
7.8
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.6
Overall
8.7
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.4
Staff
8.7

Excellent 8.0
Pros: great coffee!
Cons: we did smell smoke in the evening in the hallways
Mediocre 3.0
Pros: Location is central.
Cons: Very noisy door slamming overnight, request for quiet room not honored at check in. Property in need of renovation and cleaning.
Excellent 10.0
Pros: It was clean, staff were friendly and very helpful. My husband had a medical emergency and the lady working the desk called 911 for us and stayed with us until they took him to hospital.
Cons: No complaints at all.
Excellent 10.0
Pros: Staff is great & the cleanliness of the rooms is what everyone wants and has never disappointed me!.
Good 6.0
Pros: The hotel was fine. We were there for parents weekend and the rates seemed to be inflated because of it.
Cons: There was a strange smell in the hallways. Otherwise it was a fair stay.
Excellent 9.6
The staff was friendly. The room was clean, but did have a weird smell. The bed was very comfortable and I slept great!
Excellent 9.0
Pros: Recliner in the room.
Cons: The room had an unusual odor.
Excellent 10.0
Pros: It had a great kitchen.
Cons: Nothing it is a great place
Good 6.0
The room is great, but the staff is rood and made me feel totally unwelcomed.
Excellent 9.2
The hotel says they never have discount. But Agoda gave a high discount on booking. This is quite misleading, and I have to pay the original price. Anyway, the hotel is good and well-equipped
Okay 5.0
Pros: The laughter
Cons: I closed my bathroom door. It was locked when I awoke. At checkout, they said, it’s kinda broken, but you can open it with a butter knife. I didn’t bring my butter knives with and the Lobby bathrooms were closed because I gue
Excellent 10.0
Pros: Two things. Customer service was excellent. Thanks Hotel employee for making sure everything went well during checkin and immediately correcting the problem when the icemaker in my room did not work. Second, it is one of the changes hotels I have be
Cons: Everything was as it should be.
Excellent 10.0
Pros: The Hotel Front Desk attendant was friendly and very accommodating. My favorite amenity would have to be the Food Pantry and or the Free Laundry access.
Cons: The overall rooms cleanliness was not up to code sadly.
Poor 1.0
Pros: Checking out of it
Cons: Was filthy. Banging all night long
Excellent 10.0
Pros: Convenience to places I was going
Cons: Not a thing
Okay 4.0
Pros: The fact that the rooms were suites and contained kitchenettes
Cons: Needs updating. Tv didn’t work, elevator was out of order, internet was spotty, hallways smelt awful (cigarette smell)
Excellent 8.0
Pros: Front desk staff, especially hotel employee in afternoon, very helpful. Cleanliness seemed excellent.
Cons: Decor was tired. Ventilation could have been better—cooking smells permeated hallways.
Excellent 10.0
Pros: Friendly staff, free laundry, great location
Cons: Room (especially the bathroom) was a little dirty.
Excellent 10.0
Pros: Everything!
Cons: No!
Excellent 10.0
Pros: This hotel offers free laundry for guests, a “grocery store” inside that has anything you could need, board games that you can check out, a 24 hour gym, & the entire place is very clean & well kept.
Cons: None
Excellent 10.0
Pros: The hotel was amazing,the staff was wonderful and my stay was great!
Cons: No it was awesome and clean
Excellent 10.0
Pros: Location was great, the staff was very nice and accommodating
Cons: The water pressure wasn't very good in the shower
Good 6.0
Pros: The staff were very nice.
Cons: I did not like that the hotel was trying to sell stuff to me, both in the room and outside the room. For example, they had a microwave popcorn bag displayed for sale in the microwave.
Sonesta Simply Suites Detroit Ann Arbor - Ann Arbor
Rated no. 9
8.3
Excellent 8.3
Based on 209 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
8.4
Location
8.8
Overall
8.2
Overall 8.1 Excellent
Based on 491 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
8.4
Location
8.8
Overall
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
8.6
Facilities
8.6
Location
7.3
Overall
6.6
Cleanliness
8.0
Comfort
8.2
Location
8.7
Services
7.9
Staff
8.3
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
8.8
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
8.7
Comfort
9.1
Location
9.0
Overall
10.0
Services
8.6
Cleanliness
8.3
Comfort
8.7
Location
8.8
Services
8.3
Staff
8.9

Mediocre 2.0
Cons: Room smelled like an ashtray Portable AC unit was set up venting out a window, creating a cold draft Pubic hair in tub
Excellent 8.0
Pros: Soace
Cons: Breakfast wasn’t good and they don’t serve coffee.
Okay 5.0
Pros: I really liked the location. The grab and go breakfast was good but expected there to be coffee and juice - loved the hot sausage and cheese biscuits!
Cons: I didn't like that there was a portable air conditioner unit in the room that was a temporary installment that felt like the window was open during a cold fall night - room temp was at 85 and I had to double a blanket across my feet to tolerate the cold air coming in. Also there was only one coffee cup in the room for the 2 of us which had a coffee ring (not discolored but a coffee ring) that the cup hadn't been washed after the last guest. We also didn't like that we reserved with a child for the sofa sleeper so there were 3 of us but the room was equipped with towels for 2 and no covers for the sofa sleeper so we had to go to the desk since they were short handed.
Okay 5.0
Pros: Big room and comfy bed. Good location convenient to stores.
Cons: Large Dirt stains on the ceiling by the vents - Room 1302 - it was gross! Also shower head and bath tub totally rusted. But, it was cheaper than other hotels for football weekend so I was okay with it. Hubby said would not stay there again!
Excellent 8.0
Pros: The room was clean, quiet, and roomy. The hotel was well-located for our visit. The staff was friendly and helpful when we needed additional towels and paper products.
Cons: The breakfast was unreliable, running out of a number of items before its close.
Okay 5.9
I enjoyed the space of the 2 bd, 2 bath suite. Housekeeping did not stop by during our 4-day stay.
Poor 1.0
Pros: Cleanliness and location in Ann Arbor.
Cons: The hotel guaranteed non-smoking rooms and the room we were given wreaked of cigarette smoke! They would not re-assign us to another room. There is very little insulation or sound barrier so you can hear everything in the units next door/above/below.
Okay 5.0
Pros: The location is very good. Staff was good. P
Cons: The hotel is showing its age. Needs power washing of entances and some door hardware replaced. The ac is extremely noisy and cleaning is fair. Found dead fly on window sill. There was also some kind of oder. Cleaning fluid used or rug needs cleaning
Excellent 9.6
Lots of construction workers drinking everywhere in the evening. Outside that eyesore its great... Parking is very tight.
Excellent 10.0
Pros: I loved the size of the room and comfy bed- but mostly the over the top customer service from General Mgr and staff at the front desk for changing my reservation particulars.
Cons: The vents were very dirty and dead bugs in the bathroom
Excellent 9.0
Cons: Time to start all food and cleaning of rooms,not fair to charge full price for rooms and not have full service!!
Excellent 10.0
Pros: Amazing hotel! Top notch!
Cons: It was perfect, and a great deal!!
Poor 1.0
Pros: This hotel was disgusting, we did not even stay the night. As soon as we walked in, it smelled bad. The AC was not functioning properly. This hotel was a waste of money, I will never return.
Cons: Dirty. Stained walls, stained bed sheets. Overall nasty. Smelled like mold.
Excellent 8.0
Pros: Rooms were spacious and nice.
Cons: Carpeting inside the lobby and hallways (mostly the hallways and elevator) were very dirty and soiled. Made us feel dirty.
Excellent 8.0
Pros: The price added with the size of the room and location was awesome!!!
Cons: The fire alarm was hanging down out the ceiling and the carpet was not vacuumed fully
Excellent 9.0
Pros: Location, Convenience
Cons: No
Mediocre 3.0
Cons: The hallways and elevator were very unclean. There were no coffee cups in the room.
Excellent 8.0
Pros: The location is great. The design and decor are nice.
Cons: Ice makers busted No hot water some days Bathrooms need to be touched up
Excellent 9.0
Pros: The staff were friendly and helpful, very professional and accommodating.
Cons: The bathroom fan vents hadn’t been cleaned which is concerning during the pandemic. Also, the microwave sparked and flamed - a definite safety hazard.
Excellent 9.0
Pros: Room was nice and large for 2 people! Loved having kitchen area, like having door outside, felt more like a little apartment.
Cons: Only had plate and utensil setup for 2 people, because of covid no gym access or breakfast!
Excellent 10.0
Cons: Hear road traffic
Mediocre 3.0
Pros: We have stayed here often and usually have a great stay
Cons: Apparently on the weekends there isn't anyone to fix plumbing leak in the kitchen. In order to wash dishes in the kitchen we had to use towels to soak up water that leaked. Inconvenient.
Excellent 10.0
Convenient location, nice rooms/suites, great staff.
Mediocre 2.0
Pros: The hotel was close to where we wanted to go and who we wanted to see.
Cons: I called to see if there were any stairs in our room or to get to our room and they said there were stairs going up to the loft where the king bed was. I told them I have rheumatoid arthritis and fibromyalgia and cannot so a lot of stairs and asked if we
Mediocre 3.0
Cons: Booked room advertised as a 1br suite with king bed. It was a 1 bedroom suite but had a double bed, not a king. Complained to mgt. and was told they didn't have any king beds available & wouldn't make an adjustment in the room rate. Unacceptable
Good 7.0
Pros: Staff was pleasant
Okay 5.1
Pros: - The room is big and there are kitchen utensils. - Basketball court - Pool - Breakfast is pretty extensive for American standards.
Cons: - There were some things that really weren't cleaned well. - We requested a crib and they didn't bring it to the room, had to ask for it twice and it only got there late in the evening. - They weren't very friendly when we tried to get something for breakfast last minute.
Sonesta ES Suites Ann Arbor - Ann Arbor
Rated no. 10
8.1
Excellent 8.1
Based on 491 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
10.0
Location
8.4
Overall
10.0
Overall 8.0 Excellent
Based on 123 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.6
Services
7.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.3
Services
8.1
Staff
8.8
Cleanliness
9.1
Comfort
9.3
Location
8.9
Services
8.4
Staff
9.2
Cleanliness
7.4
Comfort
6.4
Location
7.9
Services
5.8
Staff
8.9
Cleanliness
8.2
Comfort
7.4
Location
7.9
Services
7.3
Staff
9.3

Okay 5.0
Pros: it was nice !!! and spacious and updated
Cons: I had a issue and it took forever for them to resolve it ! other then that it was wonderful !! and would stay there again
Excellent 10.0
Pros: new spacious nice staff
Cons: front door to hotel stuck
Excellent 10.0
Pros: I really liked the unusual little things like the TV in the frame that greeted me. The exercise equipment. I liked the remote shade. I loved the bathroom size with all the little extras like the bathing bench. This hotel took time to consider needs
Cons: I honestly can't think of anything
Excellent 9.0
Pros: As a newer hotel, we liked the cleanliness of the hotel, friendly staff, and unique amenities, like exercise equipment in our room. The location of the hotel was great since it was about 5-7 minutes from campus.
Cons: As with other hotels and businesses, there was a staffing issue with the hotel restaurant/bar. It took some time to get breakfast out. Also, only one elevator was working at the time, so there was a delay in getting up to your floor.
Good 7.0
Pros: The rainshower, the window shade….. would have probably loved the color lights if they worked. The idea of wellness and health was very nice change from the ordinary hotel rooms. Also fun bunis was having my name on the tv.
Cons: Color light remote did not work. Also the tv Home Screen said we were in Atlanta or something and that was not our city.
Good 7.0
Pros: modern, updated rooms with mini-gyms in each room.
Cons: next to highway. highway noise is very loud on one side of the building. blackout curtains Geo with headlights but windows are not blocking the noise. still single panes?
Excellent 10.0
Pros: Clean and very friendly staff
Excellent 10.0
Pros: Absolutely wonderful! The room we stayed in had a yoga theme with a mat, balls, blocks etc. which I put into use. Loved the upbeat sayings on the walls and also loved the soft lighting. Breakfast was super healthy and tasty! And the staff super helpful.
Cons: No complaints whatsoever.
Mediocre 3.0
Pros: Friendly staff.
Cons: We were not informed that the hotel was under construction.
Good 6.0
Pros: Convenient location. Pool kept at a nice warm temperature and pool/hot tub area very clean.
Cons: Major renovations ongoing that will be nice when completed. Late night staff was not available for ten+ minutes for check-in. This was unfortunate since our flight came in late, and we were tired and anxious to get to our room.
Okay 5.0
Cons: On November 22nd They charged my credit card an extra $25.00. WE reserved a room for 4 people but only two of us were able to attend and they would not refund the amount they charged me extra, for the additional two people.
Excellent 10.0
Pros: Comfortable beds, staff, quiet, very clean, great pool and hot tub
Cons: No
Good 7.0
Pros: Bed was comfortable.
Cons: Room was very small compared to what we were expecting in pictures. The fold out sofa couldn’t fold out unless we moved a table. Very tight quarters. The cabinets were dusty. Breakfast was okay- with a crowded dining space.
Excellent 10.0
Pros: Good hot breakfast, clean room, friendly staff, good location, big 55” TV.
Cons: Nothing.
Okay 4.0
Pros: Location
Cons: Room was very dated, other holiday inn expresses are updated and modern
Good 6.0
Cons: Hotel needs an upgrade.
Excellent 9.0
Pros: Location. Convenient place to stay when visiting University of Michigan.
Cons: It would be an improvement to have room thermostat. My room was left on high heat when I arrived and was very warm.
Excellent 10.0
Pros: The people at the front desk were very friendly and accommodating. I felt like family there. Faucet broke the first day and they quickly replaced while we were out of the room. Breakfast was great! All staff seemed to genuinely like working there!
Cons: No
Mediocre 2.0
Pros: I liked the description of the hotel but after going there nothing.
Cons: The staff were rude and lacked knowledge of hotel policies. They were I accommodating.
Excellent 10.0
Pros: Staff was super friendly and helpful- they offered us fresh fruit when we arrive late in the evening and were genuinely happy at work. So refreshing. Breakfast was awesome! Pool and hot tub were clean. Room was great.
Cons: Everything was fabulous. Only complaint was that the location wasn't walkable to anything but the mall. However it was very convenient to get on and off Highway 94 and super close to downtown Ann Arbor.
Even Hotels Ann Arbor, An Ihg Hotel - Ann Arbor
Rated no. 11
8.0
Excellent 8.0
Based on 123 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.6
Location
8.8
Overall
7.6
Overall 7.9 Good
Based on 209 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.6
Location
8.8
Overall
7.6
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
7.0
Cleanliness
8.5
Comfort
8.3
Location
9.1
Services
7.9
Staff
8.9
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.6
Cleanliness
8.3
Comfort
8.1
Location
8.8
Services
7.8
Staff
8.5
Cleanliness
8.4
Comfort
8.8
Location
8.4
Services
8.4
Staff
8.1
Cleanliness
8.8
Comfort
8.4
Facilities
8.0
Location
8.4
Overall
6.0
Cleanliness
8.1
Comfort
7.5
Location
8.1
Services
7.2
Staff
7.8

Okay 5.0
Cons: I didn’t like the $100 hold on my debit card for incidentals (this has never happened before). Also, the WiFi did not work AT ALL
Excellent 8.0
Pros: close to campus
Cons: noisy
Okay 5.0
Pros: Front desk staff was very friendly
Cons: Pool was very dirty and breakfast was listed to be at 6am-9:30am however breakfast was late both days I was there. It was out at 6:20 and 6:45.
Excellent 10.0
Pros: decent breakfast in the morning and the pool opens early! the cable worked great only complaint was the wifi!
Cons: didn’t get any scrambled eggs
Excellent 8.0
Pros: Location…..did not eat at the hotel due to breakfast meetings offsite
Good 6.0
Pros: Rooms were comfortable.
Cons: We were checked in and given room keys. When we got to the room, it was occupied which surprised us AND them. No explanation was given at the desk and very little in the way of apology. It made us see the rest of the experience in a less complementary way.
Mediocre 3.0
Pros: Location and that was it!
Cons: The entire place smelled like mildew, rooms weren’t that nice and looked really dated. They also did not mention they put a hold of 50% of your stay for incidentals on your card when you check in. I have no issues with paying incidentals, but $160 is unheard of. Also, the first room I was checked into, the AC didn’t work. This hotel really needs to update their facilities and be a little more open about the hold for incidentals. I will not be staying here again!
Excellent 8.0
Pros: Location
Cons: Short staffed
Excellent 8.0
Pros: Clean and comfortable. Felt safe.
Cons: The breakfast was not a ¿full breakfast¿ as promised. No hot food out.
Good 6.0
Pros: Right off of the highway. Location conveniently located near the main street, gas station, and restaurants. Generally, the staff was kind.
Cons: The bedsheet and pillow had a faint smell of smoke. Visitors were noisy in the hallway during quiet hours, but they did nothing about it despite the complaint. Had two body lotions and no conditioner, easily fixable, just pointing out lack of detail.
Excellent 8.0
Pros: No complaints. Pleasant stay.
Cons: Breakfast was very basic. Cereal, yoghurt, granola bars. Grab and go due to Covid restrictions.
Excellent 9.0
Pros: It was Clean, they followed Covid Procedures which made me feel safe to be there.
Cons: Nothing comes to mind.
Excellent 9.0
Pros: The hotel experience met our needs. What exceeded our expectations was the shuttle service from the hotel to the OSU-UM game and back. The breakfast was very good and nice restaurants were within 5 minutes walking distance of the hotel.
Cons: The room was small, but adequate. Most important to be remembered is that the room was very clean and all that two men need is two clean beds and a clean bathroom, which we got.
Excellent 10.0
Pros: We liked that it was clean and the staff was very nice!
Excellent 8.0
Cons: Rooms are too tight ...
Excellent 10.0
Pros: The staff changed us to another room when our bed was uncomfortable
Cons: Breakfast was so so
Good 7.7
Pros: Comfortable beds
Cons: Heating only worked when we were actually in the room, meaning it went cold while we were out and had to warm up again.
Excellent 10.0
Pros: They allowed our two rooms to be next to one another. (My daughter has a newborn, and we wanted to be close by to help.)
Cons: The double beds seemed like wider singles!
Excellent 9.0
Pros: Very convenient. Front desk staff was very nice. Decent breakfast and clean throughout
Cons: No
Excellent 8.2
Cons: I've never filed a noise complaint (or any complaint really) in my life until my stay there. We had a pre-teenage girl birthday party in both rooms across the hall from us. From about 8PM - midnight it was constant yelling/laughing/etc. We have an 18 month old that was trying to sleep, and were very worried they would wake him up. We asked the parent personally to have them quiet down, which didn't work, so we complained to the front desk twice, which also didn't seem to help. I'm not sure if the front desk did anything to try and help or not, but either way, our experience was not positive at this hotel, even if it may not have been primarily the hotel's fault.
Okay 4.5
Pros: The room had some nice decor. I appreciated the "green" touches.
Cons: Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.
Good 7.3
Pros: We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff
Cons: The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn
Hampton Inn Ann Arbor-South - Ann Arbor
Rated no. 12
7.9
Good 7.9
Based on 209 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
7.0
Overall 7.6 Good
Based on 246 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
7.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Staff
8.0
Cleanliness
7.8
Comfort
8.1
Location
8.2
Services
7.4
Staff
8.2
Cleanliness
8.2
Comfort
8.2
Location
8.4
Services
7.7
Staff
8.5
Cleanliness
8.0
Comfort
8.3
Facilities
6.0
Location
7.6
Overall
4.0
Cleanliness
7.8
Comfort
8.1
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
7.5
Comfort
8.2
Location
7.7
Services
7.3
Staff
8.1

Good 6.0
Pros: Good size bedrooms with comfy beds and pillows. Very clean.
Cons: No breakfast. Lobby area and bar not welcoming. Unfriendly reception staff
Okay 4.0
Pros: Nothing
Cons: The door to the room very hard to open and close. Pool was closed. I as if they have a pool and jacuzzi to use
Okay 5.0
Pros: Nothing
Cons: It was shabby and not worth it for the price.
Excellent 10.0
Pros: Recently remodeled, very clean and well maintained.
Mediocre 2.0
Pros: location
Cons: The staff was not friendly at all and it stunk through out the building
Okay 4.0
Pros: The staff tried to help with our problem
Cons: The room we reserved we did not receive for that price we paid.
Okay 5.0
Pros: Great shower and plenty of Johore water
Cons: Advertised free breakfast, no free breakfast. And there choice of food was limited. Pool was not available. We will not be staying here again
Excellent 8.0
Pros: Location was good to the campus and downtown.
Cons: The price was super inflated for the weekend. The pool was closed for maintenance.
Good 6.0
Pros: location is good.
Cons: the guest in next room talking with loud TV all the nights, could not fall into sleep foe 2nights. Terrible experience.
Okay 4.0
Cons: Looked like someone vomited down the side of the bed and stepped in something sticky on the floor.
Excellent 10.0
Pros: Good location, good enough room
Cons: Nothing sticks out.
Good 6.0
Pros: Minimal staff due to the pandemic, but they were responsive.
Cons: The hallway on my floor had not been vacuumed. Metal stain on bed sheets.
Excellent 9.0
Pros: Close to campus
Excellent 9.0
Pros: Definitely the staff. Love them, make you feel like you're right at home.
Cons: Pool is closed. Why the one across town is open.
Okay 5.0
Pros: The staff was pleasant and the hotel appeared clean and was convenient.
Cons: My room smelled of raw sewage. Once I brought it to the attention of the staff my room was switch. A pool was advertised and it was not open. The Continental breakfast as advertised and it was also not available.
Good 7.0
Pros: Clean and quiet, close to dining and I94
Cons: No coffee in lobby
Excellent 8.0
Pros: It was very clean and the staff was very nice
Cons: My first room door didn't lock
Okay 4.0
Pros: location
Cons: room was not properly finished and layout was odd
Excellent 10.0
Pros: Staff did a fantastic job. She worked so hard to find which assessable room that has a roller chair. She found stand seat! I enjoyed stay overnight.
Cons: I couldn't figure out how turn the curtains down, it has an electric remote that one I couldn't figure out how to turn down and up. Annoying The bathroom has no heat while taking a bath brr!
Excellent 10.0
Pros: Extremely clean and roomy!
Cons: Nothing that I can recall; everything was perfect!
Poor 1.0
Cons: Staff member went into the room and stole my girlfriend purse that we left, when we called 15 minutes after leaving and realizing they said no purse was left.
Excellent 10.0
Pros: Helpful, warm and friendly staffs
Cons: No guests laundry facilities
Mediocre 3.0
Pros: Heat did not work in my room, the bathroom had hair all over it from the floor to the tub to the folded towels. There were people smoking pot in our hallway it smelled like someone rolled over a family of skunks, it was a NON SMOKING HOTEL.
Excellent 10.0
Pros: The room was exactly what we wanted. If I stay there again, I would like to be able to request that room.
Cons: The breakfast was not as good as other hotels I’ve stayed at. The food wasn’t kept warm enough.
Excellent 9.0
Pros: Peaceful location. Pleasant stay.
Excellent 9.0
Pros: Great stay. It was what I expected and needed for my visit to the area. I was great for me. Good location with access to shopping and restaurants Nice adequate gym to get a workout in during my stay
Cons: Not currently. disappointed that the pool was no available at the time of our visit.
Okay 5.0
Pros: The bedside lightswitch operated the bathroom light. Also, we were allowed to have a one hour extension on checkout time.
Cons: There was a strong smell of mildew in the room that couldn't be eliminated because one window was inoperable and the other only opened 6 inches. There was no cleaning service on Saturday and the hotel ran out of clean towels that day.
Poor 1.0
Pros: Great location. Easy to get to downtown
Cons: When we get to our room one of the a/c units did not work. called down to the front office to send someone to fix it. They came up and looked it and said that someone else would come back to fix it. No one ever showed up. Oh the fire alarm went off at 2am
Okay 5.1
Cons: Customer service was not good.
Good 7.0
Pros: Front Desk Service-Check in and out was great!
Cons: Musky smell throughout. The lobby was updated. The rooms were outdated.
Okay 4.0
Pros: Quiet, easy checkin
Cons: Poor was very small, dirty, heavy stench of chlorine, room had smell of tobacco despite being a non-smoking room, room wasn't dirty but wasn't spotless either

Cleanliness
7.5
Comfort
7.6
Facilities
6.0
Food
0.0
Location
8.0
Overall 7.3 Good
Based on 311 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
6.0
Food
0.0
Location
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
5.0
Location
8.6
Overall
7.3
Cleanliness
7.4
Comfort
7.6
Location
7.8
Services
7.2
Staff
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.5
Comfort
7.6
Location
8.2
Services
7.0
Staff
8.6
Cleanliness
6.0
Comfort
6.8
Facilities
6.0
Location
7.7
Services
6.0
Cleanliness
7.9
Comfort
7.9
Food
0.0
Location
8.1
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
8.2
Services
7.8
Staff
8.3

Mediocre 2.0
Pros: Staff
Cons: Toilet most of all but the air didn't work
Mediocre 3.0
Cons: Smelliest hotel I’ve ever stayed in. The lobby smelled like urine and the room smelled like must and bleach. The cabinetry and furniture is from the 70’s and has never been replaced. No silver where, bowls, any cooking utensils or cleaning supplies (odd for an extended stay). Toilet was half cleaned and no TP. There was what I presume a flood and loud fan and strong smells outside of the room. People outside my room were sleeping in their cars.
Excellent 9.0
Pros: The location and the great customer service coming in and going out of the hotel. My room was very affordable and comfortable.
Cons: It is a non-smoking hotel. You can tell someone had smoked in the room that I was in. Cigarette smoke tends to linger. It is company policy as a non-smoking hotel. I realize some people are not going to abide by the rules.
Okay 5.0
Cons: Elevator and hallways smell smokey, The floor in the kitchen was dirty and sticky. There were still dirty towels left from the previous guest, and the heating unit was so dirty it set off the smoke alarm.
Excellent 9.0
Pros: Room set up and hotel location
Cons: No housekeeping
Poor 1.0
Pros: We liked that this hotel was in Ann Arbor and we like Ann Arbor.
Cons: Absolutely everything from the moment we checked in to the moment we left was awful. There was zero customer service and zero understanding about the fact that we didn't book a vacation to sit in a hotel lobby waiting for a room just to be called back the next day saying we need to come back and change rooms or be charged extra.
Excellent 8.0
Pros: Rooms are large and beds comfortable with very basic kitchen amenities.
Excellent 10.0
Pros: Clean, modern, friendly staff.
Cons: Didn't have the breakfast (because of Covid) that was advertised. Wish they would put in their advertisements that the breakfast has been temporarily suspended.
Good 6.0
Pros: Staff was very nice, but I had to call to get someone to come to the desk when I arrived.
Cons: Did not feel fully clean. Lots of broken things. Stained mattress on the pull out couch.
Mediocre 3.0
Cons: It was dirty, smelled bad, was very run down, and not a good location for the torrential downpour. The hotel kept flooding.
Okay 5.0
Pros: The convenience of the kitchen is a plus.
Cons: Nothing to do for children
Excellent 10.0
Pros: The staff was very friendly and accommodating.
Cons: My shower didn¿t work and I had to shake the toilet handle to stop the water from running.
Excellent 10.0
They are fantastic flexible and most of all they make you feel at home and make your stay feel as comfortable as possible
Okay 4.0
Pros: Price was decent priced.
Cons: Yes the manager had a terrible attitude and was conniving.But the front desk attendees were always great.
Excellent 10.0
Pros: The front desk staff, and the maintenance man on duty at the time. The service was great and the size of the room for the price was awesome.
Cons: The pet fee for one night is a little pricey. Especially when I have small dogs that don't really create any issues. I think the price should be based off of the animal.
Good 7.0
Pros: The price was good and it had a room with two beds plus a couch which is what we needed.
Cons: We went to the wrong Extended Stay hotel that is only a mile away. Very confusing that you have two hotels so close. The sofa mattress was stained. No sheets for that mattress. And tons of garbage (soda bottles, clothes) under the two main beds. Gross
Poor 1.0
Pros: Hotel was in the area I needed.
Cons: Hotel was filthy. Hotel smelled terribly. Room was filthy. Would never go back.
Poor 1.0
Cons: I could not use the bathroom because it smelt like smoke so bad. Lobby was dirty, guest were walking around without masks on. The room looked dingy. I did not feel safe and left after a night.
Good 6.0
Pros: The thing that I liked best about this hotel was the fact that it was per friendly. Although I would have preferred the gym be open.
Cons: The maintenance on our room was aweful. She shower was broke and where I can use.my phone to get into my room at most hotels nowdays, my room keys were erased by my phone here. Weird
Poor 1.0
Pros: Nothing
Cons: The room was dirty. Coffee cup under the bed, USED DRUG needles in the cabinets, LOUD Dump trucks every morning! The kitchen wasn't stocked we asked for the dishes and pots but nothing else was given to us, no soap for dishes coffee maker ect.
Excellent 8.0
Pros: It's quiet and i can cook
Excellent 8.0
Pros: Peaceful
Excellent 8.0
Pros: It's really quiet here
Excellent 8.0
Pros: Kitchen/ children, need i say more
Excellent 8.0
Pros: Love having a kitchen
Excellent 8.0
Pros: Love that i cook
Excellent 8.0
Pros: Being able to cook
Good 7.0
Pros: Love having a kitchen especially when i have children
Cons: I feel every hotel should have some kind of breakfast and coffee, we have facemasks for a reason. Late at night its really hard to get a staff member to the front desk..
Good 7.0
Cons: Toilet didn’t work in room 315
Good 7.0
Pros: The staff was super nice and helpful and answered any and every question I had. They also helped me get a room closer to the door and my car was near window in parking lot made me feel alot more comfortable!
Cons: While grabbing my bags to leave and go to car I noticed there was fruit loops and a child's sandal under our bed where I put my bag.(reminder I don't have children nor had any with me nor had cereal ) it's really gross because idk why that wasn't cleaned
Excellent 8.4
I was greeted by a very efficient and polite young man at the front desk. Grounds were very clean, ample parking (spots are pretty small though), clean lobby and hallways. My room was very spacious and clean. The room needs to be updates and some color added. It was pretty blah and dark. TV was to small to see from the bed. Overall, I would definitely stay there again. My stay was great, its just some cosmetic things that need to be updated.
Mediocre 3.0
Pros: The room was great very nice!
Cons: The general manager was not only rude and unprofessional but ruthless. She also was not accommodating to my disablity. She made me bring my id and credit card to check in every day after 3pm. If not she would deactivate my key and turn off my wifi. So sad
Good 7.0
Pros: The price
Cons: Everything was very old at the room and did not look clean even though I think they cleaned it but when something is really old you wont be able to tel
Poor 1.0
Pros: The rooms were nice
Cons: The bugs but several of our guests leaving whelts and bite marks
Mediocre 3.0
Pros: It was a big room had lots of space
Cons: Couldn't find any staff to checkout in the morning when I left even called to make sure I got checked out and no one would answer the phone at the front desk
Poor 1.0
Pros: Nice room
Cons: Someone knocked at 10am and tried to come into my room. I asked the front desk about it. They said housekeeping doesn't come around at that time. I already asked the early morning front desk clerk about not disturbing me since I wanted to sleep before wor
Mediocre 2.0
Pros: The location and size of the room
Cons: One of the beds had a leg much shorter than the other three. Even though I brought this to the staff attention every day they did nothing and what is worse they acted as if it was the first time I mentioned it to them. Very disappointing!
Good 6.0
Pros: Location and price.
Cons: Level of cleanliness was substandard and there was a strange smell when the air conditioning was turned on.
Poor 1.0
Pros: Nothing!
Cons: The room was DIRTY! I woke up at 2 am because a tick was biting me. When I arrived it took me more than 1 hour to check in because there was no one at front desk! Then the fire alarme went on. Worst experience ever!!
Mediocre 2.0
Pros: Location was convenient to U of M. Staff switched us promptly upon request from a room that reeked of cigarette smoke to a room without the smell of cigarette smoke.
Cons: Trains ran all night just a stone's throw from the window. No pots and pans. Breakfast was limited to oatmeal and chemically preserved pastries. First non-smoking room clearly had been used by smokers.
Okay 4.8
Cons: The walls a paper thin and you can hear all the activity happening next door. You can hear people's conversations

Cleanliness
8.1
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.4
Overall 7.2 Good
Based on 39 reviews
Cleanliness
8.1
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.4
Cleanliness
9.3
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
10.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.4
Facilities
7.6
Location
8.4
Overall
8.0

Excellent 10.0
Pros: The swimming pool and the hot tub!! It was awesome.
Cons: I really did not like the breakfast there, not sure if it had anything to do with covid-19.It was very limited on food and it seemed like everyone had to eat the same thing-waffle. Hopefully things will improve.
Excellent 10.0
Pros: Everything was great no problems they rooms was cleaned
Okay 5.0
Pros: The pool setting was good.
Cons: Wish the front desk was friendlier. Maintenance guy was great!
Good 6.0
Pros: Pool
Cons: Employees were rude and not willing to help
Poor 1.0
Pros: staff
Cons: Pool dirty. 2 broken smoke detectors. Door knob window Bugs in sofa I have stayed here for yrs. Do mini vc for indoor swimming pool My family woke up to 3am smoke dec going off. Scared. Confused. Open door to encounter a very rude disrespectful employe
Okay 4.0
Pros: The location fit our needs.
Cons: A hot breakfast was advertised. The only thing hot was the coffee. Along with the coffee you received a paper bag with a small bottle of water and crackers.
Okay 4.0
Cons: My security deposit still has not been returned. Front desk staff very very nasty, attitude wise.
Excellent 10.0
Pros: Location
Cons: Nope
Excellent 8.0
Cons: Water & a package of cookies for breakfast.
Excellent 10.0
Pros: Prices
Cons: Thanks
Excellent 9.0
Pros: Convenient location. Great value for the price.
Cons: Coffee in lobby was cold but that¿s nitpicking. Everything was fine.
Good 7.2
It was only a one night stay, with a baby, so we didn’t fuss. But, if it were to have been anymore than one night we would have asked for a new room because it smelled like sewer. Besides the smell, everything else was great.
Poor 1.0
Pros: My grandson could go swimming
Cons: I have stayed at this hotel with my family several times. This time. Dirty room. Some staff good. Others. Bad attitude. Ask to speak to a mgr. Was told. I will not stay there again. Live local. Even got a 2nd room
Okay 5.0
Cons: Bed lumpy and sits too high. Refrigerator cabinet door sticks. Trouble setting temperature. Uncomfortable desk chair and difficulty in movement.
Good 6.0
Pros: the breakfast
Cons: I picked this hotel because of the hot tub. due to medical reasons the hot tub was a deciding decision. the hot tub did not work. it was broken.
Excellent 10.0
Pros: Lots of towels...clean
Excellent 8.0
Cons: The mattress in the room was too high from the floor. I am a 5'6" female. I had a very difficult time getting up on the bed. I am also handicapped from a stroke 19 years ago. I will return to the area again, but will chose a different hotel.
Excellent 9.0
Pros: The location is excellent. Parking is great. Breakfast is good and plentiful. Facilities seem to be clean.
Cons: The beds were too high for me. I am 5'6" and had a great deal of difficulty getting up on the bed. I was in a regular King room. Something should be required to be done about this, since the motel staff didn't think it was a problem.
Excellent 9.0
Pros: Breakfast, location, and price
Cons: Accidentally charged twice but it is now solved. otherwise, everything was great. I still recommend this hotel.
Okay 5.0
Pros: Management, location
Cons: Window coverings need replacement, didnt come together sufficiently to give privacy
Okay 5.0
Pros: The receptionist that we had when arriving to the hotel was so friendly and knowledgeable about the area. Was able to tell me fun things to do with my 2yr old that were close by. The breakfast was subpar but a wide variety.
Cons: I feel like the only way you could get a good nights sleep is if you were on the top floor. The floors and walls were so thin, you could hear every step that was made above you. Of course my room was right under a room with wild children.
Excellent 9.1
Pros: comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room
Cons: could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge
Comfort Inn & Suites University South - Ann Arbor
Rated no. 15
7.2
Good 7.2
Based on 39 reviews
Details
Reviews

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Where to stay in Ann Arbor?

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Popular in Ann Arbor

Accommodations

Airports in Ann Arbor