Mercure Hotel & Residenz Berlin Checkpoint Charlie

Top Family Hotel

Pros: Quick resolution to an issue with the coffee machine. Really good staff at reception when we arrived, attentive and helpful. Location was great for us as we had the Hop On - Hop Off bus tickets and ...

Cons: Pillows were far too soft. Whilst we were in an apartment, there wasn't any cooking equipment immediately available to us and we had to contact reception to ask for it, also lack of staples ie ...

Pros: The apartment is spacious

Cons: Everything seems to be good

Pros: Service at the bar facility was excellent.

Cons: Room doors ate too heavy to open

Pros: It's a quite and neat hotel

Cons: We were given a room on the 8th floor which is not service by an elevator/lift. People with luggage would find it difficult to manage getting to the room.

Pros: Great location. Clean spacious rooms. Good breakfast. Outdoor courtyard is very nice. Very cheap hotel for location.

Cons: Air conditioning is terrible and rooms are very hot. No iron in room and you have to go to another level to an 'ironing room' which consists of one iron and a board to accomodate the whole ...