Overview

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Hotel Ercilla

Ercilla, 37-39, 48011 Bilbao, Pais Vasco, Spain
+34 944 705 700

£52+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.8/10 Good
Based on 3,907 reviews

Review highlights

  • 9.2
  • 4.9
  • 4.4
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Hotel Ercilla, you'll be centrally located in Bilbao, steps from Hospital de San Francisco Javier and minutes from Azkuna Zentroa. This 4-star hotel is within close proximity of Chavarri Palace and Plaza Moyua.

    Rooms

    Make yourself at home in one of the 325 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

    Amenities

    Take advantage of recreation opportunities such as a nightclub, or other amenities including complimentary wireless Internet access and babysitting/childcare.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and brunch, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Spa
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • Night club
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 3,907 reviews
    • 9.2 "Terrific location."
    • 7.3 "Good service."
    • 4.9 "Value below average."
    • 4.4 "Bad amenities."
    • 4.2 "Not very comfortable."
    • 4.2 "Breakfast is below average."
    • 3.6 "Not very clean."
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    Overall rating

    7.7 Good
    Based on 2,578 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 4.5 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.9 "Breakfast is below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.8 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.2 "58% thought the facilities needed updating."
      0.8 "92% found the grounds unpleasant."
      4.5 "55% didn't like the architecture."
    • 3.4 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
    • 3.2 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 820 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good service."
      5.2 "52% said the reception staff was ok."
    • 4.8 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
    • 4.8 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 4.1 "Breakfast is below average."
      0.6 "94% said the breakfast was too expensive."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.6 "54% didn't like the architecture."
    • 4.0 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      3.0 "70% said rooms were dirty."
      2.5 "75% were unhappy with the view."
    View all review categories

    Overall rating

    6.9 Good
    Based on 39 reviews
    • 9.3 "Terrific location."
    • 7.0 "Good service."
      5.2 "52% said the reception staff was ok."
    • 3.9 "Rooms are not good."

    Overall rating

    7.8 Good
    Based on 468 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.1 "Good service."
      7.6 "76% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.4 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    • 4.3 "Breakfast is below average."
      0.5 "95% said the breakfast was too expensive."
    • 4.3 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      3.8 "62% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
    View all review categories
    Good to know
    "Friendly service"
    data provided by TrustYou

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