2 stars
SureStay Hotel by Best Western Castro Valley
3954 East Castro Valley Boulevard, Castro Valley, CA 94552-4811, United States
Castro Valley, CA
See location+1 510 538 5757Photos of SureStay Hotel by Best Western Castro Valley
Overview
SureStay Hotel by Best Western Castro Valley provides 3-star accommodation, plus a 24-hour reception and free Wi-Fi.
The rooms at the hotel have a refrigerator and a kitchenette. They are also fitted with a microwave, a hair dryer and cable/satellite channels.
SureStay Hotel by Best Western Castro Valley is under a 35-minute drive from San Francisco International Airport. Guests can also discover the San Francisco-Oakland Bay Bridge.
Latest deals for SureStay Hotel by Best Western Castro Valley
Amenities at SureStay Hotel by Best Western Castro Valley
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Disabled access
- Roll-in shower
- Shower chair
- Allergy-free room
- No smoking
- Toilet with grab rails
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Raised toilet
- Hairdryer
- Toilet paper
- Private bathroom
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Carpeted
Services and conveniences
- Wake-up service
- Safety deposit box
- Key card access
- 24-hour front desk
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Iron and ironing board
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Reviews of SureStay Hotel by Best Western Castro Valley
7.9
Good
544 verified ratings
Wonderful
217
Very good
114
Good
103
Okay
35
Fair
35
Mediocre
14
Poor
27
Summary of reviews
Guests say
Guests appreciated the convenient location of the hotel, noting it was easy to access and relatively quiet. However, many expressed dissatisfaction with cleanliness issues in the rooms and felt that the price did not match the quality of the accommodations. Some guests had mixed experiences with the facilities, with reports of broken amenities and inadequate breakfast options. Overall, while the staff was generally polite and accommodating, improvements in cleanliness and value for price were highlighted as areas needing attention.AI-generated from customer reviews
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Score by provider
7.9 out of 10
367 reviews
8.3 out of 10
19 reviews
6.6 out of 10
2 reviews
Location
3954 East Castro Valley Boulevard, Castro Valley, CA 94552-4811
What's nearby
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SureStay Hotel by Best Western Castro Valley
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at SureStay Hotel by Best Western Castro Valley
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Castro ValleyGood to know
Value for money | 8.4 |
|---|---|
Distance to city centre | 1.9 mi |
Nearest airport | Oakland |
Distance to airport | 9.2 mi |