Recent reviews
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10.0
Best rental car experience ever
Pros: In and out with no hassle. Agent (Lamarr) took us to the vehicle, examined it, and set up the GPS. He even upgraded us when he saw my mother and decided she would be more comfortable in a vehicle with a higher seat. We were at the desk and gone in under 10 minutes. Drop off was even quicker. They have my business from now on.
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6.0
Cons: Expect to pay $75 more than quoted.
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10.0
Cons: Nothing. Great service.
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10.0
I enjoyed the opportunity to use enterprise they w
Pros: Convenient , reliable and most of all comfortable. Easy to pay, friendly calls the day of and before to make sure I was still interested in using them. They wanted to make sure what I needed and to have it available for me. The cost was so much more my size than any of the other place I had tried. The price was cheap and much more for someone's pocket that is on a fixed income.
Cons: That the person checking up to see if I needed the vehicle did not tell me about having to bring 2 forms to prove of my ability to pay, and live. This was an inconvenience for me, but the person at the desk helped me and my husband out.
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2.0
The car that wasn't there
Pros: Nothing
Cons: I got no car after reserving it. The branch claimed they had no cars at all that morning.
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8.8
Pretty Good
Pros: The size and type of car was good, the price was good.
Cons: The car smelled a bit like someone had been smoking in the car and the seats needed to be shampooed. I also didn't like the way the car drove: it was an automatic but the gears shifted hard.
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2.0
This particular Enterprise has poor customer servi
Pros: Nothing. Poor customer service and I had to cancel the reservation.
Cons: Customer service was poor at this particular location. Had to cancel reservation. Incorrect vehicle.
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8.0
Durham enterprise
Pros: Relatively easy to work with, able to drop off car overnight.
Cons: Had to take a pickup truck due to no compact cars in stock
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9.2
Pros: Very friendly staff
Cons: The car was black, so it was hot.
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10.0
Great service
Pros: The process was fast and I paid exactly what they quoted me for. I had to return the car early and they refunded me/charged me the correct amount.
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6.8
PEOPLE were great, facility and staffing need work
Pros: The staff is excellent
Cons: The crowd, no place to sit, the volume of people makes me not want to use this location again, if possible.
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9.2
Great experience
Pros: Friendly and informed employees!!!, good pick up and drop off experience, car ran well.
Cons: Car was unwashed and smelled slightly of cigarette butts.
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10.0
Best rental car experience ever
Pros: In and out with no hassle. Agent (Lamarr) took us to the vehicle, examined it, and set up the GPS. He even upgraded us when he saw my mother and decided she would be more comfortable in a vehicle with a higher seat. We were at the desk and gone in under 10 minutes. Drop off was even quicker. They have my business from now on.
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10.0
Cons: Nothing. Great service.
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10.0
I enjoyed the opportunity to use enterprise they w
Pros: Convenient , reliable and most of all comfortable. Easy to pay, friendly calls the day of and before to make sure I was still interested in using them. They wanted to make sure what I needed and to have it available for me. The cost was so much more my size than any of the other place I had tried. The price was cheap and much more for someone's pocket that is on a fixed income.
Cons: That the person checking up to see if I needed the vehicle did not tell me about having to bring 2 forms to prove of my ability to pay, and live. This was an inconvenience for me, but the person at the desk helped me and my husband out.
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8.8
Pretty Good
Pros: The size and type of car was good, the price was good.
Cons: The car smelled a bit like someone had been smoking in the car and the seats needed to be shampooed. I also didn't like the way the car drove: it was an automatic but the gears shifted hard.
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9.2
Pros: Very friendly staff
Cons: The car was black, so it was hot.
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10.0
Great service
Pros: The process was fast and I paid exactly what they quoted me for. I had to return the car early and they refunded me/charged me the correct amount.
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9.2
Great experience
Pros: Friendly and informed employees!!!, good pick up and drop off experience, car ran well.
Cons: Car was unwashed and smelled slightly of cigarette butts.
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8.0
Durham enterprise
Pros: Relatively easy to work with, able to drop off car overnight.
Cons: Had to take a pickup truck due to no compact cars in stock
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6.8
PEOPLE were great, facility and staffing need work
Pros: The staff is excellent
Cons: The crowd, no place to sit, the volume of people makes me not want to use this location again, if possible.
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6.0
Cons: Expect to pay $75 more than quoted.
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2.0
The car that wasn't there
Pros: Nothing
Cons: I got no car after reserving it. The branch claimed they had no cars at all that morning.
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2.0
This particular Enterprise has poor customer servi
Pros: Nothing. Poor customer service and I had to cancel the reservation.
Cons: Customer service was poor at this particular location. Had to cancel reservation. Incorrect vehicle.
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